Find 4-Star Hotels in Xining

On my trip to Xining, I carefully chose the Chilun International Hotel, which just opened this year. The rooms are very spacious, and the design is stylish with practical amenities. What really stands out is the excellent service from the front desk staff – they are super professional and attentive. A special shout-out to Ms. Wang, the Front Office Supervisor; she's efficient, kind-hearted, and beautiful. Thumbs up!

I was quite satisfied initially. I booked a superior twin room through Trip.com, and the hotel proactively upgraded our room upon arrival. However, what disappointed me the most were the service and management issues. I was traveling with my child on the Qinghai-Gansu loop, and I had specifically bought a clothesline online for this trip. When checking out, I accidentally left it behind. As a hotel, shouldn't they have mentioned it during the room inspection upon checkout? And after realizing I'd forgotten it, shouldn't they have called to inform me? They didn't do either, which meant I had no place to dry clothes for the rest of my trip. At the end of the loop, I had even considered booking two more nights with them, but I decided against it. I hope the hotel strengthens its training and management.

Hygiene: Not bad, actually. Even though there's carpeting throughout the entire room and hallway, it didn't feel particularly dirty or old. It seems they do regular maintenance. However, there were some minor stains on the indoor window. Service: Both the front desk staff and the cleaning ladies were great, especially the young lady who checked me in on the afternoon of the 21st. She was full of enthusiasm and had a sunny smile ☀️ Facilities: I briefly tried out the gym. There's a bench press with a set of dumbbells up to 15kg, plus treadmills and bikes. It's a bit compact, but towels, water, and a scale are all provided, which is a plus. Facilities: The room size is quite generous, and the bathroom has a separate wet and dry area. The sofa can also convert into a sofa bed, so the hardware is good. However, the breakfast experience was abysmal – not just bad, but truly terrible. I happened to wake up early due to insomnia and decided to have breakfast. The buffet opens at 7 AM, but when I arrived at 7:05 AM, most of the tables were already occupied. I was honestly terrified by the large tour group of elderly people – it was incredibly crowded and noisy. And even though breakfast starts at 7 AM, the beef noodle soup wasn't ready until 7:30 AM. Also, in the fruit section, peeled and unpeeled fruits shared the same tongs. It was so busy that they ran out of coffee cups and I had to use a paper cup. I even saw an auntie grab 5 boiled eggs and stash three of them in her pocket, and the service staff looked helpless… Plus, the pricing is confusing; even Liang Jingru wouldn't dare price it at 88 per person. I don't travel often, so my experience is limited, but among the places I've stayed, the Atour's 48-yuan breakfast was significantly better than this one. Surroundings: To be honest, I stayed here for convenience related to work. But I was pleasantly surprised by the various snow leopards I encountered in the surrounding streets – they were truly adorable ❤️ Next time, even if I have to travel a bit further for work, I probably won't consider staying here again.

I booked this for a friend, and they said they were extremely satisfied with their stay. The room was very spacious, and the breakfast offered a great variety of options. It's about 30 kilometers from the airport, which is considered relatively close. The room was impeccably clean, and the Wi-Fi was very stable—there's almost nothing to fault. If I had to mention one minor issue, it's that the washing machine and dryer are separate units, so you can't wash and dry in one go; you have to transfer the clothes to the dryer afterwards. Also, the dryer didn't dry the clothes completely, but that's just a minor detail. Apart from that, everything was flawless. I'm thoroughly satisfied. The front desk staff were exceptionally polite and provided wonderful service; you're greeted with a very warm welcome the moment you walk through the door. Parking at the hotel entrance is very convenient. Upon check-out, the front desk proactively asked if I had a car and provided a free parking ticket, so I didn't have to pay any parking fees.

The hotel breakfast offers a wide variety of dishes, catering to both Chinese and Western tastes. Hot dishes, pastries, porridge, fruits, and beverages are all available, made with fresh ingredients and a comforting, home-style flavor. The dining area is clean and tidy, and even during peak hours, food is replenished promptly. The location is excellent, making it easy to catch a taxi, and it's close to shopping districts and attractions, saving time and effort when dining out or sightseeing. Whether for a business trip or a family vacation, this hotel offers great value for money. Special mention goes to the personalized service from our butler Xiao Xi, and the high-quality environment that ensures a comfortable and relaxing stay. I will definitely choose to stay here again on my next visit to the area and will recommend it to friends and family.

This is my third day at the hotel, and Mr. Li at the front desk reserved the same room with a bathtub for me. It's clean, bright, and comfortable, so I've been sleeping very well every night. Mr. Li even helped me take a passport photo to apply for the UOM app. Plus, the front desk assisted me with receiving a package. Overall, the service has been thoughtful and excellent.

Extremely convenient location! Downstairs, you'll find the Nanguan snack street, and it's just 100 meters to Nanguan Mosque, 400 meters to Dongguan Mosque, and 500 meters to Beiguan Mosque. The geographical location is absolutely perfect. It's only 2 km from the train station and a 30-minute drive to the airport. The floor attendant, Ma Ping, was incredibly welcoming. She gave us yogurt for each room and even helped me freeze the beef and lamb I bought from the night market. I highly recommend Hilton to anyone visiting Xining.

This stay exceeded my expectations! The hotel's location is excellent, very close to the commercial district and attractions, just a few minutes' walk away. I was pleasantly surprised when I entered the room; it was spotlessly clean, with no dust even in the corners. The bed was just right in terms of softness, and I fell asleep quickly. The soundproofing was also good, I couldn't hear any noise from the hallway at all. The front desk staff were very friendly and efficient with check-in and check-out. Any requests I had were promptly addressed with a quick phone call. The facilities were comprehensive, with stable hot water and clean bathrooms. It's incredibly good value for money. This will be my top choice when I visit this area again, and I've already recommended it to my friends!

The location is super convenient, close to major transport hubs and business districts, making it easy to get around and find food. This really saves on commute time. The room has all the basic amenities, and the bedding is reasonably comfortable. Hot water and Wi-Fi are stable, fulfilling basic rest needs. Hygiene is up to par; there are no noticeable odors or stains in public areas or the guest room, and daily cleaning is well-maintained. The price is very reasonable, offering good value for money compared to other places in the same area and category. It's ideal for short stays or business trips.

I had two short (two nights each) stays at the San Want. The desk staff is excellent- they get things done, are friendly with a tourist with no Mandarin, and seem to genuinely care about my well being. Checkin was easy and smooth. I had a reservation through Trip.com. There is a food street next door, a Bank of China branch on the corner, and plenty of available taxis and a public bus system that is efficient. It is not a new building, but the owners maintain it. The house restaurant is okay, but there are many choices right outside the door. I will stay again if I return to Xining.