A stay at SOTETSU GRAND FRESA KUMAMOTO places you in the heart of Kumamoto, steps from Shinshigai Shotengai and 6 minutes by foot from Sakura Machi Kumamoto. This hotel is 0.8 mi (1.2 km) from Kumamoto Castle and 0.3 mi (0.5 km) from Yakumo Koizumi Old House in Kumamoto.
Make use of convenient amenities, which include complimentary wireless Internet access and a vending machine.
At SOTETSU GRAND FRESA KUMAMOTO, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include express check-in, dry cleaning/laundry services, and a 24-hour front desk.
Make yourself at home in one of the 247 air-conditioned rooms featuring Smart televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include blackout drapes/curtains, and housekeeping is provided daily.
"Pros:
1. Great location! It's a convenient 5-10 minute walk from Kumamoto Bus Terminal (easily accessible by bus from Fukuoka Airport), right in the commercial district. No worries about coming back late after shopping.
2. The hotel is very new and spotlessly clean. There wasn't a single dirty spot or any unpleasant odors. The hygiene was exceptional.
3. On the first floor, there's a self-service station for amenities and maps. On the middle floors, you'll find pajamas and a microwave.
4. The staff were fantastic! One gentleman spoke Chinese and proactively offered help in Chinese, and all the other staff members were incredibly nice.
Cons:
1. This is truly hard to explain, but I didn't sleep a wink for both nights of my stay. The hotel allows windows to be opened, so the temperature was good, but it got stuffy and hot in the middle of the night. The duvet was incredibly non-breathable, feeling like it was made of a poor quality material. My arms even broke out in a rash, possibly an allergic reaction. The pillow was also uncomfortable.
2. The room type I was given overlooked a construction site, and it was incredibly noisy.
Overall, it was a very strange stay. The hotel is new, and the staff are great, yet I somehow couldn't sleep for two nights. I'm still feeling groggy and can't pinpoint why it didn't work for me. However, I still highly recommend the hotel."