Find 3-Star Hotels in Kumamoto City

it was a very cute place!! the owner seemed like she loved the place very much, and was decorated very nicely. it’s a women’s only hostel, so i was glad that i was born a woman. i got one of the rooms - very clean, and the shred kitchen was nicely decorated. you can see the castle on the rooftop.

Since I had a 7-day JR Pass, proximity to a JR station was my top priority for this trip. The hotel is very close to the JR station, and it seems to attract a lot of business travelers. My initial impression was that some of the younger staff at check-in lacked a bit of enthusiasm. But I let that slide. After getting to my room, I couldn't find the Wi-Fi password anywhere. I went downstairs specifically to ask, and the response was 'in room'. I still tried to figure it out myself first, searching every corner, but still nothing. So I went back down. The older staff member was very friendly and helpful. As soon as she mentioned 'TV', I immediately understood, as many hotels back home display it on the television. She even drew a diagram to explain! Usually, when you enter a room and the power comes on, the TV turns on automatically, and you'd see it. But this time, I had to turn the TV on myself, which I hadn't thought of. It just goes to show that service attitudes can vary among different staff. In Japan, I've always admired the professionalism across all industries, but this was the first time I've encountered such a service attitude from a staff member. Overall, this hotel's proximity to the JR station and its excellent value for money make it worth staying at.

The room is spacious with two beds and a great view. Great amenities, I especially like the instant noodles machine and the massage chair! The coffees machine has got a tea capsule which is really refreshing and nice. It is a short walk to the city centre but very close to the shrine. Remember to book for 2 persons, as I only booked for 1 and pay for another at the reception, the staffs are very nice though.

Although they have a private carpark by side of the hotel, there was a parking fee charge of 2,000yen. But you're guaranteed a parking spot if you come back later at night. There are more parking lots in the multi storey carpark by side of the hotel. The hotel is very clean and I think it's relatively new. The front desk reception was very friendly n helpful. They also have a guest lounge on the ground floor next to the reception. Free flow of coffee and soft drinks plus some alcohol choices like sparkling wine. The lounge is open to hotel guests from 3pm to 11pm. They also provide coffee to go. The first 2 pictures is the view from our room. Across the highway from the hotel there's a Daisy & an Aeon supermarket. Very convenient to grab some food n light groceries. It's a good location to be in. I'll definitely be coming back to this hotel.

I traveled around Kumamoto Prefecture by car. The hotel offered excellent parking facilities, and the staff were incredibly friendly, providing useful local information. From check-in to check-out, the front desk handled everything smoothly and courteously, making it a truly dependable hotel. Our room was spacious and comfortable. While the view from the window wasn't anything special, the quality of the hotel's services more than made up for it. The complimentary drink service after using the hot spring and the curry rice were absolutely perfect. This is definitely a place I'd love to revisit.

Excellent location and friendly service! Welcome drinks are served in the afternoon, and there's a happy hour from 5 PM to 7 PM. The breakfast is exquisite, delicious, and varied—surprisingly plentiful.

The tea cup in the room was not clean, i wish the hotel payed more attention to that. The hotel itself is very close to the station and the breakfasts are good, I've been there twice and each time the food was a little different. The staff at reception desk is very helpful

Pros: 1. The hotel is directly opposite Kumamoto Castle, making it very convenient for sightseeing. It's also close to Kumamoto's Kamimachi area. 2. The views are excellent. From the 10th-floor restaurant, you can see Kumamoto Castle, and there's a free self-service beverage machine for unlimited drinks. 3. The room size is generous; a 26-inch suitcase can open completely. The facilities are new and very clean, and the service is good. Cons: The streets are very dark at night, and it's quite a distance to the nearest convenience store.

It was a stay with a friend, but it was smooth from reservation to check-in, and the facilities in the room were perfect, so it became very satisfying. I was talking to my friend again to use it. Did the remote control battery on the TV run out? I couldn't use it, so please check it. It was a nice stay. Thank you very much.

Overall, a fantastic stay! I really appreciated the complimentary drinks and the spacious bathtub in the room. The service was excellent, and I'll definitely be returning for another visit. My only minor critique is that the location isn't the most convenient, but despite that, I found the overall experience to be very satisfactory.