Find 4-Star Hotels in Kumamoto City

This hotel is really nice and conveniently located right on top of Sakura Machi mall, so there are plenty of food options and shops for shopping. Right across the street is a pedestrian street, which is great for walking around. It’s not too crowded, so the atmosphere is quite relaxed. There’s also a major bus stop right downstairs, which makes it super convenient—especially if you don’t have a car. If you’re traveling between cities, this is likely a main stop you’ll pass through. For those who drive, you can find parking nearby. The hotel may offer parking discounts at certain locations, but I’m not entirely sure which ones. The hotel itself is beautiful, modern, and smells really nice—feels new and well-maintained. Amenities are quite complete as well. The bed and pillows were just okay, slightly leaning towards the uncomfortable side. However, the bathroom is excellent, with a separate standing shower and a small bathtub. The room I got was also quite cute, with a small sofa area, which was a nice touch.

Excellent stay in Kumamoto! The hotel was clean, modern, and very comfortable. The room was well-maintained and surprisingly spacious, with all the amenities needed for a relaxing stay. The staff were friendly, welcoming, and always ready to assist with any questions. The location was convenient, with easy access to public transportation, restaurants, and popular attractions. Check-in and check-out were smooth and efficient, making the overall experience hassle-free. Great value for money and one of the highlights of our trip to Kumamoto. I would happily stay here again and highly recommend it to anyone visiting the city.

The room was new and the service was good. You absolutely must try the complimentary 60-minute hot spring bath; although it's a large public bath, the environment is very comfortable. The location is a 3-minute walk from Suizen-ji Temple and about a 17-minute taxi ride from Kumamoto Castle. Breakfast and dinner were also delicious.

Conveniently Located, but Wouldn't Return Due to Room ConditionOn the bright side, the hotel has an excellent location. It was easy to locate and surrounded by various attractions and convenience stores. The staff at the front desk was polite and accommodating as well. However, the room condition was disappointing. Right after checking in, I noticed a severe musty smell reminiscent of damp, old laundry. Thankfully, the friendly staff provided a handle to open the window, so I aired out the room while eating dinner outside. However, the room was extremely small.

When we arrived at the hotel, we couldn't find a parking spot, and then one of the staff members—I think Elly—helped us tremendously to find a parking spot. The staff is very helpful and super friendly. The hotel is centrally located.  It is very quiet in the hotel itself. The surroundings are also extremely quiet, so we were able to sleep well. The beds were very good. One minor downside is that they didn't offer drinking water. So you had to get it yourself, and the 7-Eleven was around the corner, so that wasn't really a huge problem. We enjonyed our stay. Thank you!