The hotel is located in Anren Museum Town, located in the west of Chengdu Plain, in the half hour economic circle of Chengdu. Together with Xinchang Ancient Town, Heming Mountain, Wuzhong Mountain, Huashui Bay, Xiling Snow Mountain and other scenic spots, it forms the west of the historical, cultural and natural heritage corridor of "Anxi" (Anren Town - Xiling Town). After a busy day of business or sightseeing, our rooms and suites will provide you with a comfortable stay. You can enjoy the fun and convenience of surfing the Internet with high-speed Internet, or relax in the comfort of the soft Ford bed and watch the best shows on the flat-screen TV. The spacious balcony offers a panoramic view of the hotel's outdoor gardens. Busy with business? Do not worry, we provide you with more than 1300 square meters of banquet venues and professional banquet service team! The hotel has a grand ballroom of 560 square meters, a multi-function hall of 420 square meters and 5 meeting rooms of different sizes, which can meet the needs of different meetings. The hotel's garden lawn and the unique Anren Mansion provide you with a creative choice of banquets and event venues. Ek-lok Western Restaurant offers a la carte and self-service in a fully open kitchen, where the skilled chefs present authentic Asian, local and international cuisine. The Chinese restaurant cleverly uses Anren's organic ingredients to launch authentic Sichuan and Cantonese dishes, and the Sichuan cuisine of "one dish, one style, one hundred dishes and one hundred flavors" highlights local characteristics (Juwei Chinese Restaurant has been moved to the hotel building's Yanxia Lake Hall). The fresh fruits from Anren in every season, after the delicious concoction of drinks, for you to provide unique enjoyment.The hotel does not provide pet supplies, if necessary, please bring your own!The images of family-friendly hotel rooms are for reference only. The actual items and furnishings in the room may vary. Cartoon animal robes and other items provided in the room are for use during the stay and cannot be taken outside. For purchasing family-friendly items in the room, please inquire at the front desk.
"I chose the Four Points by Sheraton for a weekend getaway to Anren Ancient Town, hoping to relax and get some fresh air. Upon check-in, there were some discrepancies with my booking (duplicates and cancellations), which the front desk couldn't figure out immediately, requiring repeated verification. After finally checking in, they didn't even bother to tell me where the breakfast room was or its opening hours.
I can understand if the rooms are a bit dated, but seriously, at least upgrade to a heated toilet seat! The kettle's cord was frayed and exposed. Every time you opened the bathroom door, the shower mat would either curl up or get stuck, so I had to put it away after every shower. They don't have delivery robots for food orders, and the hotel claimed it was because of the large property size, making it difficult to operate. The staff also wouldn't deliver it themselves, fearing they might not explain things clearly – what, are they afraid of adding some 'surprise' to my stay? It's really not that big a deal.
The next morning, the breakfast situation was another hassle. The front desk initially claimed my booking didn't include breakfast, forcing me to call Trip.com to verify. I felt like I was sneaking around, worried I'd be kicked out, when in fact, breakfast was included. The breakfast selection was limited, but the staff lady was very friendly, I must say.
The gym was good, and the heated pool and fitness equipment were definitely sufficient for a regular workout. The location is excellent. Oh, and the balcony light switch in the balcony view room is inside, near the window. Even when I called the front desk, they couldn't explain it clearly, as if they weren't familiar with their own hotel. Overall, the management seems pretty lax. Just wanted to give everyone a heads-up."