Hotels near Kawaguchiko Station Bldg., Fujikawaguchiko

This is by far the best hotel I've stayed in Japan. Hospitality, cleanliness and food were perfect. Best value for a all-inclusive onsen resort by the lake. Staff were friendly and attentive. From the time we arrived to the time we left, we felt welcomed and well taken care of during our stay. They received us from the carpark and got our baggage for us. When we left, they made sure to carry our luggage to the car. Rooms and the guest onsen were clean, big and spacious, with propery air-conditioning and heating. It also has a good view of mount Fuji from the room balcony (though unfortunately it was raining for the 2 days which I was there) The food was amazing as well, there were so many choices and we were left stuffed after both dinner and breakfast. Would highly recommend anyone this all inclusive hotel if you have the chance.

It was a great experience at the hotel. The staff were very friendly, and the whole place was spotless. We enjoyed our room, especially the direct mountain view. The food was excellent. Overall, it was a wonderful stay.

Considered good for the value as the package come with buffet style breakfast and dinner plus additional service like onsen, free float liquid for dinner, complimentary coffee, drinks, snack, free shuttle bus and library for selected time. Easy to get there by using red line bus just a very short distance of walk. The staffs are friendly and helpful, able to communicate in English. The only con is the building very old, a bit run down, it's time for them to consider refurbishment, but overall it is clean.

The room is a comfortable size and offers a lovely view of Mount Fuji from the corner. It is clean and well equipped, with individual air-conditioning in the room. All the staff are friendly and provide excellent service. The hotel also has onsen facilities, including separate male and female as well as private onsen. Parking is available, located a short distance from the hotel.

The services was excellent, room was so clean & everything well organized.

The staff was friendly and helpful. They spoke good English and Mandarin. The room was clean, big, and comfortable, even though it was a bit old. The location was perfect, easy to find with parking, and facing Mt. Fuji, which is why we chose this hotel. I enjoyed my stay and would recommend it to others.

For some reason I was not sent a QR Code to my email to check in. I was sent a pin number which was not necessary or utilized. We arrived at the villa several hours early and called to see if we could check in early, they apparently have a strict after 3pm check-in. We found a place and paid to store our luggage and then came back to the villa at 3pm. Again, still had not received the QR Code. Called again, was hung up on. Called back, was told it would take 10 minutes. Called back and was asked for my email, was put on hold then was asked for my email again (which was already provided at booking). Then was asked to send them an email, they didn't get it and then was asked to send to personal icloud email. They finally found my email and sent the QR Code to me at close to 4pm which was an hour after check-in and we had to stand out in the sun the entire time. This was so frustrating and ridiculous. My email address was in the reservation, why it took so long is crazy. The process needs to be updated so this doesn't happen to other people. There was a huge spider above the TV in the corner, we got rid of it but it was creepy. The view from the villa was great! The beds were nice! Loved the double showers! The body sponges are so clever and left our skin feeling smoothe! The clothes drying was very innovative and did work effectively, needed to turn the heater on twice to get the clothes dry. Towel rack on the wall was broken on the right side, the rod wouldn't stay in. The one pot in the kitchen was burnt on the bottom inside, we tried to clean it to use it but could not. We did use the grill to make dinner and it was a wonderful touch!

Fantastic hotel with ryokan experience. The Mt Fuji view was very well worth the stay. Although the facilities are old and dated, the overall stay was great. Please book it with their traditional japanese dinner and breakfast packages for a full experience. The staffs at both reception and restaurants were always polite and friendly, with huge praise to the entire team. Thank you for making our stay memorable!

An Unexpected Gem – One of the Best Resorts We’ve Ever Stayed At We booked this resort near Mount Fuji very late, and we were really worried because almost everything was already sold out. But it turned out to be one of the most wonderful stays we’ve ever had on any of our trips to Japan. The resort has several staff members who speak Vietnamese, and they helped us so much. Every time we needed to go somewhere, the shuttle bus took us to the station—even the times when I requested it late without booking an hour in advance, they still tried their best to arrange a pickup. Their kindness truly showed how much they care about their guests. From the driver to the front desk to the restaurant staff, everyone was incredibly warm, friendly, and always smiling. They were genuinely adorable and made us feel so welcomed. Our room was a huge surprise: a massive apartment-style space with four beds even though there were only two of us, plus two bathrooms. Everything was clean, cozy, and very comfortable. The resort is located in a large forest, so the moment you step inside, you can smell the gentle scent of pine wood everywhere. The atmosphere feels grounding and refreshing—as if the Earth itself is recharging you. One of the best parts is that they have dedicated areas for pets. I got to play with some of the guests’ pets, and it was honestly such a sweet experience. Breakfast was delicious every morning, in a very authentic Japanese style. I went down for breakfast every day, and the dining area has a beautiful view of Mount Fuji—I even recorded some stunning videos there. I never imagined I would be able to book a resort this amazing. It seems like it has been operating for many years, with a rustic and warm charm that I absolutely fell in love with. Down at the reception area, they also sell all kinds of Mount Fuji souvenirs. When you’re out sightseeing in the Fuji area, you tend to buy a lot of souvenirs and snacks, which makes your bags very heavy—but the resort sells everything right there. I compared the prices, and they were actually much cheaper than the tourist spots, so we bought all our gifts there. Super convenient! I genuinely want to come back to this resort for future trips. It is one of the best places I have ever stayed, and I absolutely adore it. Highly, highly recommended.

The staff here was friendly and good in English. Can communicate and understand what we need. Highly recommended the location of the hotel is near to the bus-stop also, from both directions. And the view was nice can see the Kawaguchigo lake but without Mount Fuji, because if the direction. Hotel breakfast was buffet style, various type of choices and Japanese food to pick!