Hotels near Sao Goncalo, Funchal

The location, the setting, the facilities and cleanliness is pretty good. The issue is with their service. We tried calling the reception during the working hours and there was no answer. They also did not call us back. If we are lucky, we will see a staff and get some assistance. It is important to have a car of your own otherwise it is difficult to get around in the resort. The total that the hotel charged is way more than what was shown in trip website. Even if I include the city tax it was still high. It is important to give a clear picture of the total amount of the booking. Just to put it in context, there was almost Euro 150 difference between what was shown in Trip website and the final amount that I paid to the hotel. This is a shocker for me. And of course it is not what I want to have a first experience of using Trip website. This needs to be looked into.

We loved this hotel, the room was amazing with a gorgeous view, the breakfast was delicious with a wide variety, and the pool area was great. Would definitely recommend!

Wonderful experience and the best hotel during our stay in Madeira. Perfect price and value proposition with a staff who are really customers oriented and friendly. Smaller hotel what is never overcrowded. Nice charming design elements. Very good breakfast with selection of local cheeses and meat. Real juice would be the only needed improvement and some pastel de Nata for the breakfast would add to the mandatory Portuguese experience. Otherwise 100% perfect stay. Excellent swimming pool with sea water. Yes. The rooms are somewhat dated but super clean and comfortable. I didn't came here to see golden chandeliers so l was super satistied! Excellent location and direct sea access. What more could one look for??

Service and food was excellent, with beautiful ocean views and infinity pool. Pool table was good but not much activities at teen club. Steam room was out of service during our trip. Overall a good, relaxing break.

Top view hotel on front of sand beach ( low tide). Staff really friendly and went beyond to help. Highly recommend. Recommend the parking reservation

The hotel is located just outside of old Funchal which was about 10 minutes drive away. There are lots of good restaurants near by and nearest beach is appropriately 7-10minutes walk down from the hotel. Good breakfast options. Nice location for a sunset view from the outdoor pool area.

The rooms were nice and spacious with nice balconies on a great location. The rooms could use a renovation and be better cleaned especially in more hidden places like under the bed. The hairdryer overheated easily. The breakfast is good and varied and the staff is the best part of the hotel, super friendly!

Extended the stay for an extra day as soon as we arrived. Great room with a big bed and great breakfast also.

Cleaned every day, good breakfast, great location (hotels part of Funchal, but also walkable to centre), lots of restaurants and shops around, bus stop right outside, pleasant and helpful staff, well maintained pool, pool towels provided. Only con - old hairdryer, so it gets very hot and smells burnt. Also no iron.

The room is clean, very bright, the windows overlook the tennis court