Read genuine traveler ratings & reviews to find your perfect stay.
Guest User
Clean/Dedicated Staffs/Facility: This Hilton is our fav place to stay when in Cleveland. As soon as we get checked in, we were welcomed (thank you, Caden!). As we arrived late at night after a long road trip, his warm welcome and communication to ensure us a comfortable stay meant a lot. At midnight, a couple of staffs were very kind to search my lost bag. Overnight Manager MJ checked on us before our checkout. Great communication during our entire stay. There is a great selection of healthy food and beverages available for 24 near the front desk. Room was very clean with comfortable beds and pillows. We’ll keep coming back here! Thank you, all dedicated staffs.
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Price per night from:HK$1,158
Guest User
The accommodation environment and service are very good, but the price is a bit expensive for business travel.
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Price per night from:HK$1,261
julie
We loved our stay at the Drury Plaza, Downtown Cleveland! The staff was all very nice. Most hotels in this area and price range didn't have a pool or spa, so the swimming area felt like a bonus! It was clean, and very enjoyable. The kick- start they offer was amazing! It was an entire dinner included in the hotel price! PLUS 3 adult beverages per adult staying! They were classic drinks, think cranbery vodka and whiskey and cokes. Breakfast was also delicious! It had a lot more to offer than just the normal hotel continental breakfast. The eating area was super clean and kept up nicely. We walked 5 minutes to the House of Blues for a concert. The walk was pretty strait forward to the Downtown area! The hotel itself was pretty clean. It's a bit out dated (no USB outlets, the plumbing is obviously old, and drained a bit slow, small tvs, old carpet) but it didn't really take away from its old time unique charm with all the marble and lighting. The beds and pillows were super comfy! My son did mention he wished he would have brought a cozy blanket, bc theirs are pretty thin. We would definitely stay in this hotel again if we are in the area! We will also look into staying at different Drury locations when on trips!
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Price per night from:HK$1,342
Posted on Jan 15, 2021
HAIHUA
Except for the location, nothing else deserves the word Renaissance.
Hygiene: dirty and poor
Room: small
Charge: Expensive
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Price per night from:HK$1,091
Guest User
Great location. Friendly staff. Spacious room. Definitely will come back
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Posted on Mar 7, 2026
Guest User
The hotel overall cleanliness was good but the bathroom sink was running white colored water which made us reluctant to use the sink. The shower head was also really dirty and the water that came out was a bit white also. Good thing there was a kitchen sink and the water was clear. But we had to use the only shower in the room. The maintenance guy came to fix the water issue but it wasn’t fix when we went back to the room.
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Price per night from:HK$863
Guest User
Great location. Close to alot of amenities without all the heavy traffic. Very clean and WONDERFUL staff! Door Man/Valet, to security, to cleaning staff. All wonderful and very pro-active for everything we needed!
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Price per night from:HK$1,170
Posted on Jan 21, 2024
Longnanzhaoshe
Overall, it is acceptable, but it is the level of the domestic season. This is very different from the positioning of the domestic Indigo Hotel. Friends who come from China should be prepared. Except for the front desk, do not have expectations for the service. This is the usual situation of American hotels after the epidemic.
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Price per night from:HK$823
Guest User
The staff friendly, helpful, and knowledgeable. It was a nice view of the city. The baseball stadium was right across the street as well.
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Price per night from:HK$876
Ahgus
Reasonable price, helpful front desk, room is good only issue is that it got quite hot with heater and the door key had issues because the swipe pad thing on door was outdated, but there were very helpful and other rooms were fine from what i could see. I would return here again.
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Price per night from:HK$821