Hotels near Wilbur D. May Center, Reno

This is my third time staying here. I have been in the North Wing, West Wing and the Peppermill Tower. Staff are always helpful and I'm really a guest there for the Spa Toscana, which is first rate. I have never spent time on the gambling floor. I recently ate at Romanza and was quite impressed with the level of service and quality of food. If you can find a good deal on the web to stay here, grab it. Even if its in the West or North Wings, which are bit far from the amenities, but more reasonably priced. The outdoor pools are also really excellent.

It's amazing what you've done with the old hotel!!!!!! It is IMMACULATE and QUIET! The foods are FANTASTIC!!!!! You have fuly changed all the areas! It's like a new building!!!!! BUT! ROOM INFO! My room did NOT have a central ceiling light fixture with a fan. It did NOT have an ALARM CLOCK. It did NOT have a microwave. MY SHOWER: (1) door was on rollers, the other was FIXED. BUT. The plumbing stuff to turn on the water AND the shower were behind the fixed glass window, SO you have to get INTO the shower and go to the fixtures and turn it on then turn the shower on WHILE you were standing UNDER it! Whenever you turn on a shower, the old water still in it is usually chilly and THEN it warms up. DIDN'T LIKE IT AT ALL!!!!!! OTHER than that, everything else was excellent!!!!! THanks! JP

Good restaurants and excellent customer service at front desk, shuttle service, restaurants, bellman and housekeeping

The hotel felt very clean and new, and it was extremely comfortable with nothing to complain about. Since we visited in winter, the outdoor swimming pool wasn’t very convenient, especially for children. The location was great as it is right next to a shopping mall. Other than that, everything was great and we really enjoyed our stay.

The hotel room is large and the sanitary conditions are very good. There are enough parking spaces to park wherever you like. Breakfast is a typical British and American breakfast, which can fill you up. The service attitude at the front desk was very good. When I checked in on the first day, I didn't pay attention to put the credit card in the suitcase. I didn't let you swipe the card and let me check in first. Overall the hotel is good!

Great stay! Quiet and clean. Very spacious indeed!

Good hotel with big casino and bunch of restaurants within the hotel complex

Great gym, sauna, stream room. Very clean room & excellent facilities. Fantastic water purification drinking water. In room coffee maker. Fab cafe downstairs. Fast internet. Wonderful staff. Good prices & no rip off resort fee (that other reno hotels charge extra)

The third-floor room was spacious and well-appointed (plates, cups, silverware, etc.) on our first night, but the same style first-floor room on our second visit was meant for handicapped persons and did not include the same appointments. Both rooms were quiet. The breakfast was good, but the eggs were from powder.

And its painful experience, booking.com did not send Ctrip orders to the hotel, resulting in we check-in from 12:00 to 1 point, repeated attempts will not work. Finally, use your own credit card check-in, and wait for Ctrip to give me a final solution. Easy parking. Breakfast because check-in is too late, the elderly help to come to the room, because the child can not get up. Unable to comment.