Benito Juarez Hotels with Private Pools

"I had mixed feelings about this hotel: -Very spacious room/suite and comfortable bed. -Nice places to hang out in the hotel with nice views. -Staff was very friendly But: -Poor isolation. We got awaken by loud music from neighbors’ tv at 6 AM. We heard everything as if the speakers were in our room. -Disappointing breakfast (only toast and fruits). Overall good experience, but could be better for a 4-star hotel."

"I was extremely satisfied with the hotel I booked this time. It offered incredible value for money. The beachfront king-size room was very close to the sea, and pictures 1, 2, and 6 show the view from the balcony. I could gaze at the ocean all day long and never get tired of it; the sea in Cancun is absolutely stunning, truly that jelly-like turquoise blue. The all-inclusive meal plan was fantastic. The hotel has many beautiful restaurants, and dining there was an experience in itself. Just be aware that for some popular restaurants, you need to book them as soon as you check in, otherwise, you won't be able to get a reservation later. If you enjoy drinks, it's even better, with a wide variety of alcoholic beverages to choose from. Opting for the all-inclusive package was definitely a smart choice."

"The sea view is good, but the waves are loud and a bit noisy at night. It is still recommended to stay for one night. The wind was too strong and the waves were too loud, so I was a little worried. The room hygiene is average. Needs improvement. Overall below average"

"Great amenities and personnel. Variety of food and activities. No booking needed at a la carte restaurants."

"Where do I start from? Daniel , Erik and the whole squad were exceptional. SLS Cancun is situated in the Marina which is probably the most expensive and most luxurious place in the whole of Cancun. There are loads of restaurants and a big shopping mall literally 7-10 mins walk from the hotel. The Marina is amazing with loads of fine dinning and descent priced restaurants. I stayed in one of the suites which happens to have 2 bathrooms and a full ocean view. The best thing about this hotel and the area (the Marina) is how private, secure (tho Cancun is safe) and affluent the area is. I call the area little Miami. If you want a loud noisy area, this is not the place for you. But if you want a bit of class and then drive into the noisy area and back to peace then SLS is for you. People pay to come to the beach so it’s a private beach but obviously free for hotel guest , so you will never see a rowdy group of people. I rented a car during my stay through the hotel without even paying a deposit to the car company and obviously you get Valet parking every time. The guys are attentive and always happy to help.Ask for Daniel and Erik, those guys are everything you need. I’ll see you soon."

"Haven’s beaches, location, and staff were amazing. Considering the price, we expected to not have the typical watered down alcohol/ meh food all inclusive experience, which unfortunately proved to be the case. You couldn’t get a buzz from the drinks unless you were injecting it straight into your veins. The only great restaurant was the Italian one. The coffee shop was also fantastic. The pools were beautiful, and there were always beach and pool beds available. The staff are very warm and friendly. Our jacuzzi never worked correctly and it turned out that you had to turn on the outside lights to get it to work, which we were never told. The nightly activities and the club are a bit cheesy, but the staff is doing the best they can. Big shoutouts to Pamela, Alfredo, Eli, and John, who were absolutely too notch staff. The rooms are beautiful and the rain shower is amazing! I think the overall value for experience is overpriced based on the food and beverages."

"The room was not bad, the pool was the highlight, but the food was relatively simple, the resort points for $250 were very limited, and the spa could be used, and tax and tipping were paid."

"I absolutely had a wonderful time on my vacation. The building and grounds are beautiful and the artwork is exquisite. I enjoyed both Katia's warm smile and generosity as well as the other woman who speaks english, but I didn't catch her name. I really loved speaking with her as she has a very strong and kind spirit. I noticed throughout my stay that there is 24hr security on site as I get up randomly throughout the night. When the AC stopped working in my room I was offered a different room with working AC, but I was comfortable in my suite and the night air was good enough to keep me cool until the next morning when they fixed it. I felt very welcomed, safe, and appreciated. They get 5 stars from me."

"Staying at this hotel brought mixed impressions. On one hand, the property looks new and visually appealing; on the other, there were several disappointing and controversial moments. The check-in process felt quite strange. My room upgrade request was declined in an inappropriate manner despite my Hilton Honors Gold status. Additionally, no one assisted us in locating our room, and there was no introduction to the hotel facilities- we were simply told to find all information in the app. The room itself was very noisy due to constant traffic from buses and service vehicles outside the windows. A request to change the room was declined, and the receptionist even mentioned that my Gold status meant nothing for this booking. Housekeeping also skipped our room twice, despite the sign on the door requesting service. On the positive side, the food quality was generally good, and the entertainment program was decent, though not outstanding. It was surprising that the bars did not provide a clear drinks menu of what could be ordered. The biggest drawback of the hotel is the beach, which is almost nonexistent. The highlights were the wonderful Kids’ Club staff and the generally friendly hotel personnel, although some bartenders and reception staff were less welcoming. The swimming pool is pleasant, but the hot tubs were disappointing, with noticeably dirty water. Regarding the all-inclusive restaurants, the Italian restaurant was excellent, while the Mexican restaurant was the weakest. Overall, the hotel has potential thanks to its modern appearance and some great staff members, but improvements in service consistency, cleanliness, communication, and beach access would significantly enhance the guest experience."