Introduction to Cheng Ye Mountain Luxury Hotel In the embrace of Nalati Town, Xinjiang, "Orange Wild Mountain Luxury" awaits every traveler. Here, the grandeur of the mountains and the intricacy of the design blend together, with earthy colors filling the space, arches and wooden furniture outlining the natural texture, and handmade fabrics conveying warmth. Push the window to see the vast greenery of Nalati Grassland, and the clear breeze and bright moon of Altai Mountains on the terrace, so that you can leave the noise for a while, immerse yourself in the splendor of Xinjiang, and find a "homecoming like comfortable" living experience between simplicity and refinement. Concept 1: Natural Coexistence: Through floor to ceiling observation windows and outdoor pools, the Nalati grassland and mountain scenery are integrated into daily life, allowing travelers to regain their instinct to communicate with nature in the most intuitive way and feel the vastness of the world. 2. Humanistic traceability: Using retro carved wooden doors and ethnic pattern soft furnishings, connecting the local cultural context of Xinjiang, making every detail a touchable and perceptible humanistic symbol, and preserving unique memories. 3. Relaxation therapy: Creating a serene environment with soft light and simple furnishings, simplifying complexity and allowing vacations to return to the essence of "slow enjoyment of the present". In the luxury of Orange Wild Mountain, hand over your body and mind to the mountains and regain the power of relaxation.
"Overall, I was very satisfied with my stay. The hotel's decor is tasteful and aesthetically pleasing, and the public area on the third floor is perfect for photos. We booked a poolside room, which had an amazing vibe, though the lack of privacy meant we had to keep the curtains drawn most of the time, which was a bit of a shame.
The room's amenities were also a highlight for me. It came with a Marshall speaker, an aroma diffuser, a Dyson hairdryer, complimentary welcome fruits, and free yogurt and Perrier in the fridge, all of which showed great thoughtfulness.
I particularly want to commend the butler service – it was incredibly attentive and thorough! They helped us with laundry, drying and returning our clothes, and assisted with our luggage when we checked out. The biggest bonus was their help in booking a horseback riding excursion. They not only found a wonderful, authentic local stable but also personally escorted us to the horses, making for a fantastic riding experience. Additionally, the breakfast and afternoon tea were excellent, and the coffee was delicious.
Areas for improvement:
The only significant letdown was the service from the front desk and restaurant staff. They seemed to lack enthusiasm and proactivity, rarely smiling throughout our stay. They didn't even greet us when we passed them, giving off an aloof impression. This level of service doesn't match what one would expect for this price point. I hope management can provide more training for front-line staff; with such great amenities, excellent service would make this place unbeatable.
Overall, I still highly recommend it."