Pullman properties in Shanghai

Had a great stay at Pullman Shanghai Central—this was actually my second time here, and I would highly recommend it. The location is a big plus, surrounded by plenty of food and shopping options. It’s also conveniently near the train station, and the famous Tianzifang is within walking distance, which makes exploring really easy. The staff were helpful and attentive throughout the stay, and the room was spacious and comfortable—perfect for relaxing after a long day out. Overall, a reliable and convenient choice whenever I’m in Shanghai, and I would definitely return again.

The location is excellent, convenient for transportation, and surrounded by a wide variety of dining and entertainment options. The rooms are spacious and bright, well-equipped, and the bedding is comfortable. The soundproofing is decent, ensuring a good night's sleep. The breakfast offers a rich and diverse selection, and the staff are warm and professional, responding promptly to needs. It's great value for money. My stay was very pleasant, feeling just like home, and I'll definitely choose this hotel again next time. The hotel rooms are modernly decorated with fresh air. It's suitable for business travel, offering free Wi-Fi and printing services. The service is efficient, with quick check-in and check-out, making it a top choice for business trips.

From check-in to check-out, the service was consistently attentive and caring. Serena and Sia at the front desk handled procedures efficiently and with a warm, friendly smile. The concierge team, David, Jackie, and Louis, were proactively enthusiastic, helping with luggage and arranging transport very promptly. Housekeeping was incredibly responsive, addressing all requests quickly and appropriately. The staff's professionalism and dedication truly brought the meaning of 'service' to life, making me feel right at home. The hotel rooms are spacious and bright, with a modern and elegant design. The bedding is comfortable, and the facilities are well-maintained, clean, and tidy. The views are expansive, offering a panoramic city landscape. The soundproofing is excellent, ensuring a quiet and relaxing environment. The dining experience was also great. Breakfast offered a wide variety of choices, both Chinese and Western, and everything tasted delicious. The hotel's location is superb, making travel very convenient. I will definitely choose this hotel again on my next visit to Shanghai.

Overall, it was a decent stay. The heating in the room was a bit too warm for winter, and I was told it's a central system for the entire building that can't be adjusted, which was a bit disappointing. Sleeping at night was fine though, not too hot and not too cold. The buffet breakfast selection was a bit limited. All in all, it was an okay experience, neither great nor terrible.