Intercontinental Hotel & Resorts properties in Shenzhen

This time, I stayed with my family and young child, and the overall experience was perfect. It was a truly comfortable and pleasant travel accommodation. The hotel's overall quality is exceptional, with comprehensive and well-maintained facilities. The rooms are clean and tidy, with new and perfectly functioning amenities. The public areas are also neat and orderly, meticulously cared for. You can tell the hotel puts a lot of effort into its daily upkeep, resulting in an extremely high level of comfort. What truly warmed our entire family was Hesper, the housekeeper from Guest Relations – she deserves a special mention! Hesper is gentle and kind-hearted, genuinely caring and attentive. Her service is detailed and thoughtful, making us feel incredibly welcomed throughout our stay. From check-in, she was proactive, consistently asking about our needs and patiently helping us resolve any issues immediately. She expertly handled many small matters during our stay, proving to be incredibly reliable. Every day of our stay, Hesper would greet us warmly, showing incredible attention to detail. She was especially gentle, patient, and friendly with our child, actively looking after their needs, which allowed our little one to feel relaxed and happy, having a wonderful time. Thanks to her meticulous and heartwarming service, our family's trip was even more relaxed and enjoyable, with no worries at all. The living experience far exceeded our expectations. Both the soft and hard facilities are impeccable; the environment is comfortable, the service is heartwarming, and the value for money is outstanding. This stay was truly wonderful, and I've already silently bookmarked this hotel. The next time I travel here, I will definitely choose this hotel first, and I sincerely recommend it to all fellow travelers!

The room itself was easily a 90 out of 100, though both pillows were quite soft, making them a little uncomfortable. It would be perfect if one of them offered more support. From the moment I arrived until I checked out, I was looked after by a dedicated guest service agent. Her genuine smile, sincere care, and attentive service truly stood out. I sincerely appreciate having such wonderful staff – a big thumbs up! Her name was Linda. During my stay, there was an unfortunate incident: I slipped in the changing room by the swimming pool, scraping and bleeding. Thankfully, the staff quickly came to my aid and handled everything. My wound still hasn't healed completely, and I sincerely hope this doesn't happen to any future guests. Your hotel really needs to address the slippery floor in that changing room. Please ensure the anti-slip mats cover the entire area without any gaps, so guests don't slip on the uncovered smooth tiles. More 'wet floor' warning signs should also be prominently displayed.

The ultimate family-friendly vacation spot, a perfect experience worth revisiting! Choosing this InterContinental in Dameisha was definitely a hit, from check-in to check-out, it was a smooth and comfortable stay! **Room: Full of childish fun, thoughtful details!** A huge thank you to the front desk staff for the complimentary upgrade to the Ocean Adventure Family Twin Room. The entire room was decorated with ocean-themed cartoons; the bedsheets, throw pillows, and wall decals all featured adorable sharks and jellyfish. My child shrieked with joy the moment they entered. The bathroom came with a cartoon bathtub and even had kids' water toys. The interactive floor projection created an amazing ambiance, and my child spent ages playing barefoot in the light and shadows. There was also an interactive 'treasure hunt' projection on the desk, which kept my child quietly entertained, finally allowing us parents to catch a break. Kids' toiletries, small slippers, and bathrobes were all provided, with every detail thoughtfully catering to children. 🧸 **Indoor Kids' Playground: Rich variety of activities!** The hotel's indoor playground is super spacious. The ball pit and giant building block area were clean and tidy, and there were special craft classes daily! We caught the Little Chef DIY activity, where staff patiently guided the children in making food, even providing them with exclusive chef hats and aprons – the sense of ceremony was amazing. In the lobby, there were also clown interactive performances and giant inflatable shark mascot parades. The clown did fancy ball tricks and gave out balloons, and my child chased the mascot around. The atmosphere was incredibly vibrant, keeping us entertained throughout. **Outdoor Sea View & Water Activities: Absolutely stunning!** The guest room balcony directly faces the entire Dameisha sea area, with distant views of mountains, sea, and small islands. Downstairs, the tiered pools and water slides lead directly to the beach, and the surrounding palm trees make for fantastic photo opportunities! Out at sea, there was an exciting flyboarding show, with high-flying water stunts that were both thrilling and beautiful – watching the show by the sea breeze was so therapeutic. The private beach wasn't too crowded, making it very pleasant for swimming and walking. The pool had different depths, so both adults and children could enjoy it safely. ✨ **Service and Amenities: Top marks 💯** The staff were gentle and polite throughout our stay. Whether it was guidance in the playground or room service, responses were super quick. The hotel's amenities are comprehensive, with family activities rotating daily, so there's no need to go out looking for things to do with the kids. The hotel facilities are very well maintained; both public areas and guest rooms were clean and odorless. The air conditioning was powerful, and the soundproofing was effective, allowing us to rest with our child undisturbed. This is the top choice for a one-stop family vacation, with food, lodging, and entertainment all-inclusive, no need for strenuous travel. The sea view, family facilities, and service are all excellent. It's perfect for both short weekend getaways with kids or a relaxing family trip. It's already on my list for a second visit, highly recommended for families with children!