Intercontinental Hotel & Resorts properties in Shenzhen

Five stars, highly recommended! Our family vacation experience was fantastic from start to finish. Every detail was meticulously handled. The room was clean and comfortable, and the facilities were excellent, perfect for a family looking to relax and unwind with kids. A special shout-out to our dedicated butler, Sami. Their service was incredibly attentive, proactively communicating our needs before and after check-in. They responded to all our questions promptly and efficiently, making sure everything was arranged perfectly. The hotel's family-friendly amenities are comprehensive, and the environment is quiet and comfortable. Our little one had a wonderful time. It’s definitely the top choice for family getaways in the area. Overall, it offers great value for money. We'll definitely choose to stay here again next time.

Great value for money! The rooms are spacious, and there are plenty of food options right outside the hotel, which is super convenient. The hotel offers a shuttle service to Snow World, but you need to book it in advance. We weren't sure how long we'd be there, so we only booked the outbound trip. When we finished up around 5 PM, we called the concierge, and they immediately sent a business car to pick us up. We really appreciate that!

Facilities: InterContinental's hardware never disappoints. It keeps up with the times, constantly upgrading its amenities. Within the hotel, you have everything you need without stepping out: entertainment, a gym, swimming, games, and dining. Hygiene: Despite being an InterContinental hotel by the sea, there was absolutely no musty smell in the room, which was a pleasant surprise. Every corner of the room was spotlessly clean, and the toiletries were neatly arranged. Buffet: Both breakfast and dinner offered a wide array of choices, all delicious. Dinner and photo shoots need to be booked in advance. Service: What truly impressed me this time was the service. I've always felt that InterContinental's resort hotels generally offer better service than their city counterparts. Before check-in, they called to confirm my arrival and asked about any needs, which they tried their best to accommodate. The guest relations manager, in particular, proactively contacted me to inquire about any special requests. Upon learning I was a member, they thoughtfully arranged a room upgrade when available, which I'm incredibly grateful for. I was extremely satisfied. Throughout my stay, they consistently checked in on my needs. The entire experience was very satisfying and complete. Thank you, InterContinental.