Spa Hotels in Langkawi

The hotel staff were very friendly; whenever there was a name change, they immediately contacted me to confirm the details were correct. I was very satisfied with my stay. They also offer a free airport shuttle service. Upon check-in, they mentioned they highly value privacy, so you need to contact them in advance if you want your room cleaned. There's no in-room phone; all communication is done via WhatsApp. The front desk would message to ask what time was convenient for housekeeping. Breakfast reservations can also be made through WhatsApp. The bed was very comfortable, and I was most satisfied with the unlimited complimentary bottled water. Soft drinks were also provided free of charge.

This is our second time here, and the hotel kindly sent over a bottle of sparkling wine. We're loyal Four Seasons fans, and there's absolutely nothing to complain about! Haha. The hotel grounds are quite expansive, and the beach is beautiful. The landscaping is incredibly well-maintained. Truly lives up to the Four Seasons name! Amazing!!

The hotel is located on a private island, which was a fun experience as we had to take the free shuttle boat provided by the hotel to get in and out. The boats ran frequently. One evening, even though it wasn't shuttle time, they arranged a special boat just for me to go back to the hotel and rest. I booked a one-bedroom suite, but the hotel upgraded me to a two-bedroom suite. Both were over 100 square meters, but the extra room added more functionality, which was perfect for us as we just wanted to relax at the hotel. The three of us had a wonderful rest. There's a private beach, though the sand isn't very fine, and the sea in Langkawi generally isn't the clearest. Breakfast was hit or miss; sometimes good, sometimes not so good. Compared to another hotel we stayed at, we were very satisfied here. We were the only three Chinese guests at the hotel. The front desk staff had a strong English accent, but my child's English is good, so it wasn't an issue for us. The swimming pool water wasn't crystal clear; it was a bit murky. The service in Malaysia felt very straightforward, without much smiling, which might be a cultural thing. Overall, I highly recommend this hotel.

The hygiene was on par with a domestic guesthouse – not great. Breakfast mainly consisted of flatbreads and various porridges, which I wasn't really used to. The rainforest environment, however, was fantastic, with monkeys, geckos, and all sorts of small animals that the kids loved. After the evening show, some people were exhausted, and if you accidentally took a wrong turn on the way back to your room, you’d have to climb up the hill all over again. On a positive note, the chef at the Western restaurant was incredibly talented, serving the best steak, pasta, and grilled prawns on the entire island – truly amazing!

We had a wonderful time in July. I particularly want to highlight the friendliness and hospitality of the staff. It's so lovely when everyone smiles at you, always and everywhere. The few issues that arose were resolved incredibly quickly. However, there are a few things to consider when planning your trip. A significant plus is the long, expansive beach stretching to the left of the hotel. The beach is quiet and calm. It's not the most popular section of the beach; it's a more secluded part, which was a bonus for us. No hustle and bustle, no crowds. There are several surf schools here because this part of the coast has waves during the season. For us, having surfing available was a fantastic bonus. For 10 days, there wasn't a single day with a calm sea. Every day had waves of varying intensity. Because of this, the water was always (!) murky. In July, the sunset isn't over the sea, but behind a neighboring island, yet it's incredibly beautiful on a clear day. Many families with children stay at the hotel. The main pool is noisy. But a major plus is the 18+ infinity pool on the 5th floor. This is where you'll find relaxation and quiet. My main complaint about the hotel is the constant smell of food from the restaurant in the main pool/beach area, even by the sea. It's a persistent smoky, unpleasant odor of fried oil. This bothered me significantly. The hotel has absolutely no private grounds for walking, just a small lawn near the restaurant and that's it. It's a 5-minute walk to the lively street with amenities. No complaints about the room cleaning; it was spotless every day, and our housekeeper Salim did an excellent job. The breakfast was quite varied, with many Asian dishes and a selection of European options. The yogurts and fruits were delicious, but the pastries were weak and not very tasty. The freshly squeezed juices were great. The coffee was average quality. The hotel also has a premium restaurant, Lancava. It's luxurious. All the dishes were outstanding, and the service was polite, attentive, and pleasant.

We enjoyed the hotel very much. Breakfast was good and plentiful. Since it is not a large hotel, it is never too busy by the pool or the beach even though the hotel was completely full during chinese new year. We walked over to westin next door for a bigger selection of food.

The room was comfortable overall, a little dated, but perfectly acceptable. The back door offered direct beach access, which was very convenient, though the water wasn't particularly clear, with lots of seaweed and broken shells. The hotel's natural environment was excellent, very refreshing with plenty of oxygen, and lots of monkeys around. It was a very relaxing stay overall.

My stay at frangipani was better than what I expected. The resorts location is ideal for island vacation, perfect blend of untouched beach and resorts ecosystem is extraordinary. The staff is very helpful, polite and attentive. I found my room was very clean plus house keeping was to the point. The swimming pools are maintained well. All in all I would say its a perfect place to stay for couples and families. I would come back here again.

The view from the balcony is absolutely spectacular and definitely the highlight of our stay. The room itself was very neat and tidy, and we appreciated the large TV. However, the facilities look quite old and could use some refurbishment. The corridors also appear worn and are not very inviting. There was a strong smell of food, including durian, when we stepped out of the elevator, which wasn’t pleasant. Another inconvenience was that Block 1 only has one elevator, so we had to walk quite a distance to reach Blocks 3 and 4. The balcony also had sand on the floor and wasn’t as clean as we expected. Overall, the room was comfortable with an amazing view, but the common areas and facilities could be better maintained to enhance the overall guest experience.

This was our first time checking in, and the reception requested identification (IC) for all guests. The room we booked was for 2 pax, but we had 3 pax. Prior to arrival, we had already called to check whether an extra bed could be added, and we were informed that it was not possible. We accepted this information at that time. However, upon check-in, the receptionist informed us that we had to either pay an additional RM150 per night to stay in the same room, or book another room at an additional RM436 per night. We find these options unreasonable and not customer-friendly. We then requested to speak with the manager. Initially, the manager refused to meet us, but later came out after some time. We explained the situation in full however, the manager continued to insist on the resort’s policies. Eventually, the manager offered a complimentary room upgrade, but we were still required to pay RM150 per night. While we accepted the upgrade as a compromise, we are dissatisfied with how this situation was handled, particularly the lack of flexibility and the initial reluctance to address our concerns directly. In addition, despite not placing any sign requesting room cleaning, housekeeping entered our room without prior notice or permission. This is highly unprofessional and raises serious concerns regarding guest privacy and security.