Find 3-Star Hotels in Medina

Our family has a great stay here while performed Umrah and visited Madinah. The room is small but clean and has many amenities. Very near to nabawi mosque especially gate no 320. It's walking distance to buggy car for quba mosque and restaurant. The staff in restaurant very attentive and watch carefully every guest so they can had best experience, although not so many Asian food option. The staff in the hotel is really kind and helpful too. Feeling happy to stay here.

I recently stayed at this hotel and can confidently say that the experience exceeded all expectations. From the moment I arrived until the day of departure, everything was handled with exceptional professionalism, care, and attention to detail. The level of service provided truly felt outclass and made the stay both comfortable and memorable. One of the most impressive aspects of the hotel was the cleanliness. Every area—whether it was the room, bathroom, corridors, or common spaces—was spotless and extremely well maintained. Housekeeping deserves special appreciation for their consistency and dedication. The room was cleaned thoroughly every day, fresh towels were provided, and everything was arranged neatly, giving a real sense of comfort and hygiene. The staff were outstanding. They were polite, respectful, and always willing to help with a warm and welcoming attitude. Any request or question was handled promptly and professionally, making us feel genuinely valued as guests. Their hospitality created a relaxed and positive environment throughout the stay. The room itself was well equipped, comfortable, and thoughtfully arranged. The bed was very comfortable, allowing for a restful sleep, and the overall atmosphere of the room was peaceful and pleasant. Everything worked perfectly, from lighting to amenities, which added to the stress-free experience. Overall, everything about this hotel was perfect—from service and cleanliness to comfort and management. It is rare to find a place where all aspects are maintained at such a high standard. I would highly recommend this hotel to anyone looking for quality accommodation, whether for family, business, or religious travel. I will definitely choose this hotel again in the future and would not hesitate to recommend it to others. A truly excellent stay from start to finish.

I’m extremely disappointed with the way I was treated at this hotel. When I arrived, there was an issue confirming my booking — despite it being fully paid in advance. Instead of helping resolve the situation quickly or showing any sense of urgency, the staff made me wait at the front desk for over two hours with no clear communication or real attempt to assist. They simply kept saying there was nothing they could do, passing the responsibility without taking any initiative. No empathy, no apology, and no basic customer service. After a long day of travel, this was the last thing I needed. This experience was frustrating, unprofessional, and completely unacceptable. I expected much better from a hotel of this standard.

A big thank you for everything. The service was very pleasant. The staff were very kind and respectful. Restaurant: The dinner was rich and varied at a good price.

Very nice hotel, modern and clean, great staff, comfortable and spacious room. Small downsides: problems with hot water in the shower and the distance from Masjid Ennabawi due to work in the city but the hotel provides a shuttle before and after each prayer

room is just like a picture. its an apartment with someone at lobby. its a neighborhood area. downstairs have super market and cheap food. i try to get the cheapest room i can find inside trip.com but what i get is a family room. this is around 30 min walking from masjid nabawi. its clean good. aircon is good . bath tub. bed is clean.

Everything was great, the place, the cleanliness and the communication. However, although the location is not so far from Haram, but there were so much construction work and detours which made the commuting quite hard.

The hotel is strategically located, adjacent to many major historical landmarks, and convenient for travel. The surrounding dining options are rich and varied, making it easy to experience the authentic local food culture. The overall environment is quiet and tidy, and the service is professional and thoughtful.