Read genuine traveler ratings & reviews to find your perfect stay.
Guest User
We had a very comfortable and pleasant stay at the hotel. Its biggest advantage is its close proximity to Masjid al-Haram. You can reach it in just a few minutes on foot, which is especially convenient for Umrah pilgrims.
The rooms are spacious, clean, and equipped with modern furnishings. The beds are very comfortable, and the air conditioning system works perfectly. There's quality daily cleaning service. The view from the window is also very beautiful.
Breakfast is rich and delicious, with a variety of national and international dishes available. The staff are very polite, prompt, and always ready to help. The check-in and check-out process was quick and smooth.
This hotel is very suitable for both family trips and guests coming for pilgrimage. We will definitely stay here again on our next visit.
Highly recommended! 🌟
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Price per night from:495 BYN
Guest User
🌟🌟🌟🌟🌟 An absolutely wonderful stay! The location is unbeatable – just a minute’s walk to the Haram. The hotel is spotless, always smells fresh, and the staff at reception and housekeeping are extremely professional, humble, and welcoming. Rooms are perfectly sized, with cozy beds, excellent bathrooms, and great amenities. I loved the complimentary Nespresso machine with unlimited pods, free drinks, and the fruit/snack basket delivered every other day. Breakfast was excellent, with a wide variety of dishes and an impressive selection of teas and coffees. The hotel also has a beautiful prayer area. For families, this hotel is perfect – it has a kids’ nursery and play area with a nanny’s supervision, so parents can relax while children are entertained in a safe environment. One of the best hotels in Madinah – highly recommended for both families and solo travelers.
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Price per night from:558 BYN
Posted on Sep 27, 2026|Room, Multiple Beds, City View
EvakamConvenient location, kind and polite staff. Rooms are spacious, and cleanliness is maintained both in the rooms and throughout the hotel, including the dining area. Breakfasts are varied and very delicious! Check-in is quick, and check-out is efficient, without any hassle.
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Price per night from:340 BYN
Posted on Jan 15, 2026|Standard Quadruple Room
Guest UserI recently stayed at this hotel and can confidently say that the experience exceeded all expectations. From the moment I arrived until the day of departure, everything was handled with exceptional professionalism, care, and attention to detail. The level of service provided truly felt outclass and made the stay both comfortable and memorable.
One of the most impressive aspects of the hotel was the cleanliness. Every area—whether it was the room, bathroom, corridors, or common spaces—was spotless and extremely well maintained. Housekeeping deserves special appreciation for their consistency and dedication. The room was cleaned thoroughly every day, fresh towels were provided, and everything was arranged neatly, giving a real sense of comfort and hygiene.
The staff were outstanding. They were polite, respectful, and always willing to help with a warm and welcoming attitude. Any request or question was handled promptly and professionally, making us feel genuinely valued as guests. Their hospitality created a relaxed and positive environment throughout the stay.
The room itself was well equipped, comfortable, and thoughtfully arranged. The bed was very comfortable, allowing for a restful sleep, and the overall atmosphere of the room was peaceful and pleasant. Everything worked perfectly, from lighting to amenities, which added to the stress-free experience.
Overall, everything about this hotel was perfect—from service and cleanliness to comfort and management. It is rare to find a place where all aspects are maintained at such a high standard. I would highly recommend this hotel to anyone looking for quality accommodation, whether for family, business, or religious travel.
I will definitely choose this hotel again in the future and would not hesitate to recommend it to others. A truly excellent stay from start to finish.
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Price per night from:259 BYN
Posted on Aug 18, 2026|Deluxe Double Room
Anonymous UserI enjoy staying here, the suttle bus help us to go to masjid nabawi. for indonesian, there's a warung indonesia beside this hotel that sell indonesian food for breakfast.
actually, you can also walk to masjid nabawi from here, about 15 minutes walking.
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Price per night from:140 BYN
Posted on Jan 11, 2026|Premium 3 Single Room
Guest UserThe hotel was magnificent, very close to Masjid Nabawi. The room was very spacious, the bedding was comfortable, and the staff were very kind and attentive. The Boustane Al Safia museum is right next to the hotel, with restaurants for all tastes. I highly recommend it and will gladly return.
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Price per night from:260 BYN
Posted on Oct 2, 2026|Deluxe King Room with Haram View
Anonymous UserAn exceptional stay at Pullman Zamzam Madinah! The hotel’s prime location just steps away from Al-Masjid an-Nabawi makes it the ideal choice for anyone visiting Madinah. The rooms are spotless, spacious, and designed for complete comfort, ensuring a peaceful environment after prayers.
While the entire staff provided wonderful hospitality, I want to extend a special and heartfelt thank you to Mr. Moataz. His professionalism, attentiveness, and willingness to go above and beyond made our stay truly seamless and stress-free. Outstanding service from start to finish—we look forward to returning!
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Price per night from:326 BYN
Posted on Dec 25, 2025
Guest User
The hotel was perfectly located near the Masjid al Nabawi and restaurants and shops. The staff were helpful and accommodate my request for early check in. Highly recommend the hotel.
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Price per night from:331 BYN
Posted on Sep 13, 2026|Classic King Room City View
Guest UserI was given a room overlooking a construction site, despite specifically asking for a quiet room at reception. I requested a change, and that's when things got complicated! They kept moving me to different floors, but never away from the infamous construction. This happened 3 or 4 times, and each time I had to navigate crowded elevators that stopped on many floors, all while lugging my suitcases. Eventually, I asked the duty manager to resolve the issue and, if possible, give me a room on a lower floor to avoid the elevator stress – it was the least they could do after all that.
He asked me to wait. I was practically in tears, exhausted from a long overnight flight; all I wanted was my room so I could rest. Then, he gave me a room on the highest floor of the hotel. It didn't face the construction, but it was a connecting room with families who gathered there day and night, talking loudly, and he told me that I had paid for a room, and that was that. His behavior was neither professional nor friendly, but rather malicious and sly. I strongly advise against staying here.
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Price per night from:350 BYN
Guest User
Too close to the haram especially for women, nice reception, great and varied breakfast buffet. I would recommend it.
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Price per night from:551 BYN