Scenic Hotels in Madrid

"I had a night layover and wanted to stay closer to the airport, and the hotel has a good location. Everything was as described, I enjoyed my stay there, loved lounge and swimming pool area. Would book it again."

"The most iconic feature of the Riu Hotel is undoubtedly its 27th-floor 360° sunset view bar🌇. Hotel guests get complimentary access with their room key card, while non-guests need to purchase a ticket. It's 5 euros before 5 PM and 10 euros after 5 PM. You buy tickets at the back of the hotel; just walk around from the main entrance, take the elevator to the 26th floor, then walk up the stairs to the 27th floor, where you'll find the observation deck and bar. The hotel is massive with a large number of rooms, and there's a constant flow of people. To use the elevator, you have to swipe your room card and select your floor. The system automatically assigns an elevator, and you then find the corresponding cabin based on the letter displayed – it feels a bit like working in a large office building. During breakfast rush hour, the crowd is huge, and the dining atmosphere is more like a company cafeteria. Overall, the experience is just average."

"We went on March 27th. There was a very professional and friendly girl at reception in the morning; I don't remember her name. She was a 10/10. The rooms were very clean. We left on the 30th. Fantastic! I recommend it and we'll be back."

"The industrial-style decor was as basic as it gets, which was fine since I only needed to sleep for five hours before catching my flight. There was no view from the window, it was completely blocked. It's a convenient ten-minute drive to the airport, and there's also a shuttle bus available."

"This hotel has a lot of character, though the winding hallways felt a bit like a maze. We also had to get our key cards reprogrammed three times at the front desk before both room keys worked. But aside from that, everything else was great! The hallways are clean and modern, and there are three elevators, so you don't have to navigate the 'maze' much (except for walking to the very end for breakfast). The location is excellent; it's just a few steps to Puerta del Sol, making it easy to reach any major attraction in the city center. There are also plenty of supermarkets and restaurants nearby. The staff were very enthusiastic and helpful, and they always greeted us warmly when we returned. The breakfast selection was incredibly diverse – one of the most extensive we've seen across the 7-8 countries we've visited. The buffet had rows and rows of food! Our room wasn't huge, but it was perfectly adequate, very tidy, and everything worked well. Overall, this was one of the most comfortable hotels we stayed at during our trip, apart from the initial hassle with the key cards on the first day. It would be even better if they could fix those faulty key cards!"

"It is a European-style hotel, simple and elegant, quiet and comfortable, it is suitable for travelers who enjoy authentic European style. Western breakfast is very good (provided that you like western food), the outdoor part of the breakfast restaurant is not big but the original European style is very good, the big bed is a double bed, the big bed is no longer necessary for the children to have an extra bed. I did not charge for the child's accommodation at the time of check-in. The hotel does not have a parking lot. The only drawback is that it is a little far from the city center and the museum area. It takes about 10 Euros for a taxi. The hotel does not have a swimming pool!"

"This hotel's unique feature is that each floor is designed by a different artist, resulting in distinct and sometimes extreme styles. I deliberately booked two different rooms, staying 2 nights in each for a total of 4 nights, so I could experience them. The young lady at the front desk who checked me in at dawn was incredibly friendly and professional. She even encouraged me to visit the lobbies on different floors to experience their unique styles and noted my preferred floor for the room change. The issue arose the night before I was due to switch rooms. I spoke to the same front desk agent, asking if I could change rooms after 2 PM the next day, due to jet lag and needing time to pack my belongings. She generously agreed, stating it was fine since I was extending my stay rather than checking out, and my next booking was a suite. However, at exactly 10 AM on the day of the room change, someone repeatedly knocked on my door. Still asleep, I went to ask what was going on. It was a cleaner who apologized, saying they thought the room was already vacated. I explained I was changing rooms in the afternoon, and she left. Immediately after, I noticed the TV screen indicated 'no guest checked in,' and I couldn't watch any channels. The front desk called right away. It was a middle-aged woman who sounded very experienced, and she spoke with a stern tone: 'Your suite is ready, on the floor you requested. I'm sending someone with the key now; please move immediately. There's a guest waiting for your current room.' I told her I had confirmed with them last night that I would move in the afternoon, and I wasn't even out of bed yet. She immediately replied, 'No, that's not possible. We can't wait. I can send someone to help you pack and move.' Her attitude was awful. What's more, she didn't sound like a regular front desk agent; she seemed to be a manager. This kind of service is nowhere near five-star standard."

"Overall, I was fairly satisfied; they even upgraded me. Two things I wasn't satisfied with: First, the breakfast was terrible and had very limited variety. Second, on two separate occasions, I was woken up at 3 or 4 AM by a lot of noise from people partying downstairs. However, the service was good; the cleaning staff even helped me tidy up my data cables."

"The location is excellent, close to museums and art galleries like the Prado, Thyssen-Baptiste, and Reina Sofia, and convenient for traveling to other Spanish cities from the train station. The room was more refined than the official photos, and the space was quite large. Hotels in Madrid generally offer lower value for money compared to other cities, but overall, we were satisfied. The room included a list of recommended restaurants in the area; be sure to check the ratings on Google Maps before choosing, as we trusted the hotel's recommendations too much and ended up with a terrible experience."