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Overall, I had a good stay, as I usually do at this hotel. The rooms are always clean, comfortable, and very well maintained. Most of the staff were warm, professional, and went out of their way to make my stay enjoyable. A special shoutout to Vijay, who always checks in to make sure everything is going well. He always has great recommendations on places to visit and genuinely makes guests feel welcome. There were a couple of issues this time that made my stay slightly disappointing. Our room key cards stopped working a few times during the stay. The staff resolved the issue quickly each time, but it was still inconvenient having to head back to the front desk after a long day out. The biggest issue we had was with room service, when I ordered tea and found a fly in it. While the staff eventually waived the charges for the entire meal, the service recovery could have been handled much better. The following day, I developed food poisoning and was violently ill for the next week. While I can’t say for certain it was related, the timing after the fly incident left me slightly concerned about the food hygiene standards. I hope these were isolated incidents, as I’ve generally had very positive stays here and would still consider returning the next time I’m in India.

The hotel service was excellent, and the Wi-Fi was really fast. They were very responsive, and the room service prices were quite reasonable. They even arranged a car service to take us to the airport in the early morning and thoughtfully prepared breakfast for us, although I wasn't feeling well enough to eat it. Overall, it was a great stay. I'll definitely book here again for my next business trip.

The hotel is good, and the service was very nice. There was a wide spread of options in the buffet. The initial room we were given had a damp smell, but as soon as I reported it, the staff promptly swapped it for a better one. Overall, it was a good experience.

Great location, beautiful surrounding atmosphere, great staff. Most friendly and helpful receptionist and staff ever, lovely and great first impression of hotel. Everything about the hotel was exceptional. It was clean, stylish, room with excellent service in which we had dinner. Food was good, and great value for money and service was attentive and efficient. The room itself was well equipped and comfortable. I was very pleased with my stay. I hope to be back for a longer visit in the future.

Had a wonderful stay at GRT Chennai! The rooms were clean, comfortable, and well-maintained. The staff were extremely friendly and attentive, always ready to help with a smile. The location is very convenient, making it easy to get around the city. Breakfast was delicious with a good variety of options. Overall, a very pleasant and relaxing experience—highly recommended for anyone visiting Chennai!

Had a pleasant stay for 3 nights. The room was spacious and super clean. Breakfast could not be better, they had a live cooking station for orders to cook, a variety for everyone. We went for drinks at the terrace on our third night as it wasnt raining and was accompanied by a live band. Recommended place to stay if you're planning on netflix and chill in the room.

My stay began on a disappointing note. I arrived at the lobby on a Sunday afternoon and waited nearly 40 minutes before anyone attended to me. Although I was clearly in line, a couple of other guests approached the desk and were assisted before me. I expected the concierge or front-desk staff to notice the situation and assist guests in the order they arrived, but unfortunately, that did not happen. Once I was finally checked in, I was assigned a room on the fourth floor. The room itself was acceptable. I generally do not have particularly high expectations regarding hotel-room ambience, as I find that it often does not vary significantly across hotels, regardless of their star rating. What I found especially unreasonable was the hotel’s pricing. Items available in the room, such as a Snickers bar priced at ₹155 and a packet of Lay’s priced at ₹55, ***** with peanuts and carbonated drinks, were listed at several times their normal retail prices. The markup was so excessive that it made me wonder whether the hotel actually wanted guests to consume these items or was simply trying to impose an unnecessary and inflated expense. The same applied to transportation. The hotel quoted ₹1,800 plus taxes for a sedan to the airport. I booked an Uber for the exact same journey for ₹699. Charging well over twice the market price—and then adding taxes on top of it—is frankly absurd. Hotel convenience may reasonably come at a premium, but this felt less like a premium service and more like an attempt to take advantage of guests. The complimentary breakfast, however, offered a wide variety of options and was probably the most redeeming part of the stay.

This hotel scores highly on airport proximity and overall value for money. While the interior and facilities are a bit dated, it's thankfully clean with no noticeable odors. Airplane noise from takeoffs and landings isn't an issue, ensuring a good night's sleep. It's a great choice for transit passengers looking for a budget-friendly option.

The hotel is an excellent one. Only downside we found is that the swimming pool was a tad small. We were well taken care of. Look forward to staying there again.

Breakfast was ok and nice roof-top pool. Gym is very limited. Staff is friendly. Would for sure stay here again in the future.