Featured facilities: Pool, Business center, First aid room
Very Good
129 reviews
8.9/10
1 night
From $266
Check availability
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1 night
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9.4/10
Amazing
GGuest UserCheck-in was quick and the lady at the front desk was pretty and generous. It was Christmas day and we were given teddy bears and Christmas cookies. They were so cute. I loved them and will stay here again next time.
Hotel near Polanco, Mexico City 30.6% of visitors choose this area
Price per night from:$688
9.0/10
Great
GGuest UserSome young waitresses are not so friendly to customers and always seem a little impatient. I hope that the relatives, friends and parents of this waitress will encounter more warm, generous, patient and meticulous good services when traveling abroad.
Hotel near Reforma, Mexico City 12.9% of visitors choose this area
Price per night from:$191
9.0/10
Great
GGuest UserAs you enter the lobby strong smell of artificial perfume surrounds you which made me nauseous.
We were upgraded to kingbed room.
Shower head was broken. Shallow sink was designed for looks only. It splushes water The large structural column by the window takes up the whole one corner of the room. The room is small enough not accommodate lounge chair. Espresso maker is also broken as to the pod doesn’t stay and fall through. If you are carefully pressing it down slowly it will stay where it get skewered.
This hotel is not a bad hotel. Great location. Staff is as nice as many restaurants and hotels in town. I will not stay here again because there are plenty of better hotels and rentals to stay in Mexico City.
NNimasherpaaLocation was great. The hotel was very clean. I enjoyed the pool. There’s a mall just below the hotel and have lots of options for food. Will definitely come back again.
Hotel near Santa Fe, Mexico City 4.7% of visitors choose this area
Price per night from:$156
8.9/10
Very Good
GGuest UserThe bed was very comfortable, the room was spacious, the breakfast was exquisite, the dishes were rich, the disadvantage was that it was too far from the airport and it took an hour.
Hotel near Reforma, Mexico City 12.9% of visitors choose this area
Price per night from:$1,197
8.8/10
Very Good
GGuest UserFacilities: The hotel is fully equipped! Gym, restaurant are available!
Hygiene: The hotel is clean and tidy!
Environment: The hotel has an elegant environment, complete surrounding facilities, and convenient transportation!
Service: Hotel service is warm and thoughtful! Overall very satisfied! Will continue to consider staying!
AAhmed AwwadI recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico.
The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future.
On the bright side, the breakfast was really nice. Good variety, fresh options, and great service.
If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.
Hotel near Reforma, Mexico City 12.9% of visitors choose this area
Price per night from:$184
8.1/10
Very Good
GGuest UserThe apartment is located in a high-end community and is very safe and reliable. The room is large and comfortable, with a strong sense of art, which is my favorite type. If you want to stay in a hotel, you should pay attention to it. It is an apartment room and there are no supporting facilities. But there is everything when you go out, and there are many restaurants.
Hotel near Polanco, Mexico City 30.6% of visitors choose this area
Price per night from:$190
7.9/10
Good
KkimberlytongThe location of the hotel is good, there are many restaurants around. Because it has been a few years, some facilities in the room can see the traces of time. The service is quite satisfactory, the service at the checkin at the front desk and the outdoor restaurant on the second floor is not bad (pictures 2 and 3 are outdoor restaurants, I ate at the hotel when I arrived late, the food is not exquisite but tastes good). The concierge is more ordinary, with strange eyes and arrogant attitude. What is more excessive is the waiter in the buffet breakfast room. The room rate includes breakfast, but the guest still needs to sign a bill. We gave a tip of 50peso, but unexpectedly, the waiter added a 1 in front of 50 without authorization, and it became 150. It can be seen from the photo that the 1 in front of 50 is quite abrupt, and the writing and color are different from 50. (It’s also our own fault. We only wrote the tip, and didn’t write the total amount to save trouble, because we didn’t intend to give a tip. The waiter just took the coffee pot and asked if he wanted coffee. Apart from that, he didn’t provide anything else. Serve). After staying in the tipping culture for so many years, this is the first time I have encountered such a thing.