Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Sep 1, 2025
Anonymous User
The broken floor lamp in our room was removed and never replaced. When I inquired, the front desk staff on duty that day casually dismissed my concern, claiming not all rooms had floor lamps. Fortunately, I'd stayed here before. And not taking their word for it, I checked other rooms being cleaned and even confirmed with the cleaning staff that every room is indeed supposed to have one. This level of service was truly disappointing! Given that this floor lamp is the room's primary light source, the room was very dark without it. We decided then to approach a different front desk staff member the following day.
Then there was the bedding. I couldn't tell if housekeeping hadn't changed the sheets or if they simply looked that way, but they appeared slept in and even had hairs on them. We only discovered this late at night when preparing for bed, as we hadn't pulled back the covers upon check-in. Given the late hour, we simply took photos as evidence (first three pictures).
The next day, we reported these issues to the front desk. The lady on duty apologized sincerely and assured us the sheets would be changed as soon as the cleaning staff arrived, also promising to replace the missing floor lamp.
We thought all issues had been perfectly resolved. To our horror, that evening, upon returning to the hotel and pulling back the covers, we were greeted by a sticky, gooey mess. It looked like a used band-aid that hadn't been removed from the sheet before washing, resulting in a sticky, clumpy residue (last picture). It was so disgusting that we quickly wrapped it in tissue paper and removed it. But at that point, we were beyond complaining and frankly, had no energy left to report it to the front desk again. We just let it go.
Honestly, despite these frustrating incidents, the hotel itself does have its good points. The location is excellent, within walking distance to CMU, and it has a small kitchenette for simple cooking. I truly hope they can improve and offer a better experience in the future.
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Price per night from:MXN3,272
Posted on Jul 23, 2024
Guest User
The hotel is relatively quiet and includes breakfast, which is collected at ten o'clock. The room is large, with refrigerator and microwave. Please note that the hotel does not provide mineral water. The service is generally good.
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Price per night from:MXN2,668
Posted on Mar 24, 2025
Jun1977
Holiday Inn Express & Suites Pittsburgh is clean and has a western breakfast. The hotel has a gym and an indoor swimming pool. The hotel is close to the Pittsburgh Zoo and Aquarium, a 20-minute drive away. It's a good day trip to the zoo. The animals include elephants, tigers, stars, and many other animals.
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Price per night from:MXN1,578
Posted on Dec 10, 2023
Anonymous User
The hotel was very clean except the shower area which had a bit of soap residue and was slightly slippery. The free breakfast was great with all you can drink coffee and fruit juices, with hot items including sausage eggs and pancake. The gym and pool was not heavily utilized and provided good privacy during my stay.
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Price per night from:MXN3,698
Posted on Aug 28, 2025
M351096****
The hotel is in the city center, making it very convenient for shopping and getting around. It's right across from the U.S. Steel Tower, and most other attractions are within three kilometers. The hotel rooms are spacious and cleaned daily, so they're very tidy. Just remember to bring your own slippers, toothpaste, and toothbrush, as the hotel doesn't provide them.
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Price per night from:MXN3,512
Posted on May 17, 2025|Standard Room
Guest UserIn town for a funeral had a good day . We did a hockey game while in town and a baseball game .. I loved Nashville however this hotel the staff was great the prices are affordable and the hotel was sooo clean
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Price per night from:MXN1,715
Posted on Jan 6, 2024|Standard Two Queen Room With Sofa Bed
Guest UserEverything is good. It is close to the examination center for those who come to Shenzhen for examination. But the room is a bit small.
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Price per night from:MXN1,940
Posted on May 31, 2023
Guest User
The staff were all very friendly and knowledgeable. The continental breakfast was decent, but not great. The location is fantastic if you're in town for a ballgame. However, my room was at the very north end of the hotel near the highway and the road noises at night was pretty bad/loud due to the elevated roadway.
The reason for my terrible rating on cleanliness is that when I turned down my sheets, I had black flecks of something all in my sheets, as well as a long dark hair under the top sheet I could see. Additionally, I had some sort of dead bug on my side table. It looked like potentially a bed bug, so I didn't get much sleep the only night I was there.
I'd recommend this hotel to stay at with a few caveats of asking for a room on the south end of the hotel as well as checking your sheets as soon as you get into your room.
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Price per night from:MXN2,110
Posted on May 27, 2026
albertinitp
The overall experience is good, the hotel is relatively new, the environment is clean and tidy, but the air conditioning sound in a bedroom is too noisy, I realized when I returned to the room at night and was ready to sleep. I couldn’t sleep in the morning. I tested it in the room. It was too high.
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Price per night from:MXN3,147
Posted on Mar 31, 2025
Guest User
The check in front desk service was very friendly and knowledgeable! The hotel was clean and nice. The beds were comfortable, the shower got hot and steamy! The bathroom products like soap, lotion and etc smelled nice and refreshing! We overslept so we missed breakfast but the breakfast aroma lingered throughout the lobby and was pleasant. Nice & clean overall!
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Price per night from:MXN2,110