4-Star Hotels in Brandenburg, Germany

The service was excellent, with staff being very friendly and helpful. I initially thought I would receive a low to mid-tier service given the price, but it turned out to be one of the best hotel services I've ever experienced. I strongly recommend this place and would definitely stay here again if I find myself in that part of the country.

This is definitely a smart choice for passengers catching an early flight from Brandenburg Airport – incredibly convenient! Plus, the excellent value for money in terms of facilities, cleanliness, and service makes it highly recommended for anyone transiting through Berlin.

Phenomenal location for airport access, affordable, and frankly a wonderful hotel! Literally meters from the terminal entrance, the train station entrance, and a Rewe supermarket (which appears to be 24 hours, or close to it!). I am baffled why they would use a fluffy carpet in the halls when clearly most customers will have suitcases... that was a genuine annoyance... apart from that I love this hotel.

We recently booked four rooms at this hotel in Berlin. To our disappointment, we were informed upon arrival that early check-in would cost a surcharge of 50% of the room rate, while we had never been informed of this by telephone in advance. We called three times and were not told about these additional charges during each call. After a long journey of 7 hours from Rotterdam, this was an unpleasant surprise. In addition, an additional charge was requested for everything. We request the management to communicate more transparently about such charges!!

Das Best Western Plus hat uns sehr beeindruckt. Alles ist sehr großzügig und die Zimmer ausgesprochen groß und sehr ansprechend vom Design. Ein besonderes Highlight ist der Wellnessbereich mit einem Poolbereich und einem Saunabereich, in dem sich mehrere Saunen befinden. Stündliche Aufgüsse runden das Saunaerlebnis ab. Der Wellnessbereich kann von den Hotelgästen kostenfrei mitbenutzt werden, ist aber auch öffentlich zugänglich. Das Frühstück war ausgezeichnet. Nachdenken sollte das Hotelmanagement über die in Rechnung gestellten Parkkosten. Das empfanden wir als kleinlich, bei dem sonst so großzügigen Auftreten des Hotels.

The reception was very friendly; Unfortunately, there weren't enough seats for breakfast, except outside, which was too cold; the service in the breakfast room was very friendly, despite the high volume of guests. The room was okay, but unfortunately, the hairdryer and the lamp on the desk weren't working either; What I didn't like was that they charged extra for parking. The hotel's location is very good, as you can reach the historic sites or the city center on foot in a reasonable amount of time, and there's also a bus service nearby.

The staff at the hotel was exceptionally friendly, the breakfast buffet was very extensive and delicious. It is seen individually that the building has come into the years and could need a little lifting in the form of color and newer equipment. For the location is very good, centrally located and everything is well reached. You should work with this pound.

Wonderful! My last stay has been for 5 years, but you don't see the hotel. Specially, the friendly, careful, but unimpersive staff is to mention. You realize that everyone here is in the heart that you feel well, relaxed and willing to come back. After the current stay I wonder why it took so long that I was back there, although I enjoyed many weekends in hotels with spa just in winter. There is something to improve? Some saunas are a little small depending on the number of visitors and there may be more showers. But important is that everything worked and there was no maintenance bust. I'd like to come back, even soon.

It was nice to stay here. Good and pleasant hotel. The only thing I was charged twice, one time by trip.com and hotel. So multiply your amount *2 and enjoy your stay)))

The service was in a effort at check-in, but because of poor German knowledge it was insufficient. It is very bad if you get a yes to a question as a answer, but it is not exactly the fact. Unfortunately, we did not receive any clarifying answer from the German staff on a further request. And 35,- € or even 30,- € with discount are inappropriate for the evening buffet, as some foods have very poor quality.