4-Star Hotels in Banten, Indonesia

Location and free pick-up/drop-off service are very convenient for moving quickly from/to airport. Room is spacious. Check in and out are easy (although installing an app is a bit fastidious). Staff is good and speaks English and Mandarin. My only complaints are that room gets either a bit too hot (without AC) or too cold (with AC) while sleeping, and that the fridge makes a loud noise (but can be plugged off).

Had a cosy, quiet and enjoyable 5-night stay at Herloom's one-bedroom premier twin room. Experienced some problems with the balcony door and bad odour from below the kitchenette's sink, and the support came to rectify the issues promptly. Breakfast was fantastic. All the hospitality staff were courteous and, without fail, asked for feedback for improvement. Kudos to the customer service team! Special shout-out to Ranti, who greeted us every morning with her bright smile and was prompt to help with all the requests we had during breakfast. Great service with sunshine smiles even on rainy days! Will definitely recommend Herloom Hotel and Residence BSD to travellers for a comfortable stay at BSD.

Quite pleasant...plenty of hot water...the pool is too small for 3 towers...but it's fine if you're staying in a villa. The indoor pool isn't really for guests like me...for under 400, it's worth it...above 400, it doesn't feel like good value...but overall, quite pleasant.

Lovely hotel, great value for money, nice breakfast options, pleasant pool. Stay here every time we want to be in tangerang! Staff are friendly and helpful too. I do have a suggestion though: I wanted a king bed non-smoking room and all deluxe rooms were occupied I asked if the double beda could be put together but would have been happy to pay extra to upgrade to executive but was not offered.

Considering its prime location in Karawaci, Tangerang, and the surrounding environment, this hotel is a good choice, even though some of its facilities are a bit dated. If you're traveling with children, it's an excellent hotel due to its spa facilities, water activities, and swimming pool.

I stayed here the night before an event for BSD. I arrived much earlier than the check-in time, intending just to drop off my luggage. However, my room was already ready, and they kindly let me check in, which was a huge help. The event venue was right in front of the hotel, which was incredibly convenient. The hotel room was spacious, and the shower had hot water, making for a comfortable stay. The amenities were by Senseisha. It's also close to Aeon Mall, so finding food was never an issue. Breakfast was a buffet centered around Indonesian cuisine, and it was delicious. I'd definitely like to stay here again if I have business in the area.

⭐⭐⭐⭐ 4/5 - Spotless, Great Location & Amazing Service! Had such a wonderful stay at Citadines West Jakarta! 😍 🧼 Cleanliness: 4/5 - The room was so clean and cozy, felt fresh the moment we walked in. 📍 Location: 4/5 - Super strategic in West Jakarta! Easy to reach malls, and the airport ✈️ 🍽️ Breakfast: 5/5 - So many varieties and everything was delicious! Loved the selection 😋 But the BEST part was the service! 💛 From the smooth airport shuttle pickup 🚐 to every single hotel staff, everyone was so kind and helpful. We arrived for a late night check-in 🌙 and the front desk still greeted us with the warmest welcome and made everything so easy. Really felt taken care of. Will 100% come back again! Highly recommend 🙌 #CitadinesWestJakarta #Citadines #JakartaHotel #HotelReview #BreakfastGoals #StaycationJakarta #CleanAndComfy #GreatService #TravelIndonesia

Stayed 1 night to catch early morning flight the next day at Terminal 2 Pros - Hotel is right above the check in gate 4 (domestic) and gate 5 (international) terminal 2 - breakfast starts early. We passed the restaurant at 3am and it was already serving food - there is room service and restaurant at the hotel open 24hrs and the food was good - room was comfortable Cons - there is no lift to the room floor. Had to use stairs to the reception with your luggage. After the receiption floor, had to go up to room floor.The escalator going up to room floor was broken - room nearest to the reception is number 40 ish. Good luck if u get room number 01 cause u will walk a long way carrying your luggage. There was trolley provided to carry your bag and the security guy helped. Despite the cons, this is still the best option if you need to get to airport early

Novotel Tangerang. The location is excellent, right in the heart of Tangerang. It's about a 30-minute taxi ride from Jakarta's Soekarno-Hatta Airport, though the actual distance isn't that far – the city lives up to its 'traffic jam city' nickname! Check-in was quite convenient; just hand over your passport. A deposit is required, and they'll give you a receipt. The service was very welcoming, and it's a bonus that they offer smoking rooms. The facilities are comprehensive, including a swimming pool and fitness center. Just be sure to check their operating hours. There's a glass door on the ground floor that leads directly into the adjacent Tangerang City Mall, which really elevates the hotel's appeal. Many airlines use this hotel for their crews. If you sit by the entrance for a bit, you'll see flight attendants from several different airlines, which is quite nice. I booked early, so the value for money was absolutely fantastic.

My stay at Anara Airport Jakarta was excellent and very convenient, especially for transit. The hotel is clean, modern, and well-maintained, with comfortable rooms that provide a relaxing environment after a long journey. Its direct connection to the airport makes it extremely practical, saving time and hassle. Check-in and check-out processes were smooth and efficient. Despite being located at the airport, the rooms were quiet, allowing for a good rest. Overall, I had a pleasant experience and would highly recommend Anara Airport Jakarta for travelers looking for comfort, convenience, and great service.