Nice experience to have staycation during lebaean holiday. The facilities are well maintained, all the facilities and programs are dedicated for good quality guest experience. The breakfast is delicious and may variety. The room is comfortable. The pool is also great especially the long one.
I had a pleasant stay at El Hotel Bandung. The hotel is nice and well-maintained, with clean rooms and a very convenient bathroom setup, making the stay comfortable and relaxing. The breakfast was excellent, offering a wide variety of choices that catered to different tastes.
The staff were very accommodating, friendly, and attentive, which made the overall experience even more enjoyable.
The only minor inconvenience was the absence of a universal or triple plug outlet. Since my charger has a different plug orientation, it was a bit challenging to charge my devices. Adding more universal outlets would greatly improve guest convenience.
Overall, it’s a good hotel with great service, cleanliness, and satisfying breakfast options — definitely worth considering when staying in Bandung.
Our room was upgraded to grand deluxe and it was very spatious. The service was great, all the staffs are very friendly and polite. Aldiansyah was very attentive, so kudos to him. At first, there were some input error, so supposedly our cards to the room should work for 2 nights, but only registered as one, but staff worked very fast and delivered the new cards to our room immediately. Breakfast were great, especially the fritters and the tofu coated with some red sauce. Plenty of options also from indonesian and western food. No iron at room, but you can ask for it and they will deliver it to your room. No shaver, Some slight smell in the bathroom, but nevertheless it was a pleasant stay.
The service was great and friendly. The room was clean and tidy. The view was amazing, right in front of the mall, just a bridge away. Definitely coming back here again, awesome!👍👍
One of the best hotels in Cirebon with excellent facilities. They have a swimming pool, kids playground area, and fitness area. They also have cafe and bar and lounge area with life music performance. The room is really spacy especially the king bed. Thank you for providing such a wonderful services making a good memory for my family.
Very happy with the Hotel and the room that we stayed in, we booked the deluxe twin bed and they upgraded our room with the bigger size. We also requested a quiet and nonsmoking room which is we are happy with what we got. They just need to upgrade the towel cause it’s looks old already and do the maintenance of the furniture inside the room cause some of their chair have lots of stains. Breakfast menu not bad, lots of options. Just need to check the plates some of them they didn’t wash properly.
Location it’s superb, very convenient to go here and there. Staff very friendly. Most of all we don’t mind to go back to stay in that Hotel again.
Thank you for your hospitality.
Kind Regards
Rina
Nice hotel, friendly staff, good location and value the money.... What a great choice👍 and you'll get welcoming drink and compliment in your room...feels so special
This was my third time staying at this hotel. It's good to stay in the executive room. Unfortunately, it's hard to say that it's great for the price.
The facilities and services are poor for a four-star hotel. But there's no better place to stay than here in cirebon.
Breakfast is a local meal. It is not enough for foreigners to eat.
There is a swimming pool, but I cannot swim because I cannot wear a swimsuit because it is an Islamic country. So there are no people in the large swimming pool.
The staff always smiles and feels kind.
The room was nice and clean and the Mountain View from balcony was great. The staff were very attentive, efficient and friendly. Would definitely go back.
This hotel is a bit old, with a rather dated interior design, but it’s still quite comfortable. The room is clean enough, and the swimming pool is nice too. However, the shower room by the pool isn’t very clean.
The hotel’s location is very strategic ,right in the city center, close to popular food spots, and also very near Cihapit Market.
For breakfast, it’s fairly complete, with lots of Bandung specialties like cireng, lumpia basah, and cilok.
Overall, we enjoyed our stay here.
Very Good
101 reviews
8.4/10
Price from
HK$148
per night
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9,2/10
Great
GGuest UserI think the hotel need renovation because of the facilities inside room are quite old and dont look good.
For the cleanliness I gave only 2 star because I found small cockcroach inside my room near the bed and also I found the towel in bathroom is dirty and found short hair like around 2cm on the towel.
GGuest UserTravelers w/children are not advised to stay here, especially those w/ allergies. Our room was extremely dusty, my family and I caught a cold.
The 2nd day, I asked to move rooms. They helped us! My suggestion is to vacuum every room after each guest checks out. This is because of the use of carpets.
For breakfast, everything was delicious and varied. Thank you for your hospitality.
55tringI checked in at around 7:00 pm and was welcomed by a receptionist named Alya. She was very friendly and helpful in providing all the information I needed. The lobby décor and the overall hotel looked attractive. The café and restaurant were comfortable and spacious, but the food selection was not very exciting and seemed similar to that of a 3-star hotel. The room was clean, and the mattress was soft and comfortable. Considering the condition of the room and the food, I might not choose to stay at this hotel again; however, because the front desk service was excellent, it might be worth reconsidering.
GGuest UserOur room was upgraded to grand deluxe and it was very spatious. The service was great, all the staffs are very friendly and polite. Aldiansyah was very attentive, so kudos to him. At first, there were some input error, so supposedly our cards to the room should work for 2 nights, but only registered as one, but staff worked very fast and delivered the new cards to our room immediately. Breakfast were great, especially the fritters and the tofu coated with some red sauce. Plenty of options also from indonesian and western food. No iron at room, but you can ask for it and they will deliver it to your room. No shaver, Some slight smell in the bathroom, but nevertheless it was a pleasant stay.
GGuest UserStrategic location in the center of the bustling city of Bogor, only the cleanliness and breakfast are a little less suitable for me..but overall is recomended
AAnonymous UserEverything is good in this hotel. Really love it a lot and strongly recommend everyone to give it a stay. Though we encountered pillow casing not clean but it was changed promptly.
We stayed at Four Points by Sheraton Bandung for 5 days and 4 nights while exploring Bandung. The hotel’s breakfast service began at 6.00 a.m., which was especially convenient and thoughtful for early-rising guests like us.
We would like to specifically compliment the restaurant manager, Mr Niwan, for his exceptional service. From the second day onwards, he remembered us and thoughtfully brewed milk tea for my husband every morning without being asked. His friendliness, attentiveness and genuine effort to meet our requests—or recommend special breakfast items on the menu—made our dining experience truly a memorable and unforgettable ones.
Having stayed at several five-star hotels across Indonesia, we can confidently say that Mr Niwan stood out. He made us feel sincerely welcomed and delivered excellent and outstanding service throughout our breakfast experiences. His professionalism and warm hospitality reflect the high standards of Four Points by Sheraton.
While all staff members were pleasant and helpful, Mr Niwan was exceptional in going the extra mile and greeting guests with a sincere smile consistently. He is definitely a credit to your team and a good example of how well Four Points Sheraton Bandung has trained and developed its staff.
Thank you for making our stay at Four Points by Sheraton Bandung feel like a home away from home. Thank you Mr Niwan for always delivering your EXCELLENT SERVICES with a smile. We truly enjoyed our breakfast experience in the restaurant.
Lastly, thank you for treating all guests with snacks and AWESOME SERVICES. It was definitely a memorable and lovely stay at Four Points by Sheraton Bandung❤️.
WWolfgang AmadeusGood location, got a good swimming pool and games like air hockey and billiard.
The location is great which is in the city center
The awful thing of our stay was breakfast. Maybe because we stayed from Tuesday to Wednesday, they spread so thin with so many choices but none of them were good, the portion was so small
And not much of a protein, I would rather they have small selection for slow business days but the portion is big
But we got our room upgraded which was nice.
Overall had a good stay, just bad breakfast.
NNarimasaThe reception staff's service was just okay.
However, their grooming was excellent.
As someone in the same service industry, I respect that.
The room was nice, but the lack of body soap was a demerit. The location was good, and best of all, it was quiet enough to make you forget the hustle and bustle of Jakarta.
The only drawbacks were that the food wasn't very good, and while the security staff were friendly, I didn't really notice the reception staff.
I would recommend this hotel for people who are looking for a place to stay near nothing else. The restaurants were also just average.
That's one of Jakarta's strengths.
SShofaOverall okay, tapi oh tapi gada sinyal + wifi lemah. Sad betttt. Kayanya better kalo kesini jangan pas holiday seasons yaa biar bisa hikmat healingnyaa wkwkw🫶🏻
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