Featured facilities: Spa, Water park, Airport pick-up service
Very Good
76 reviews
8.6/10
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8.3/10
Very Good
FfangfeelingIf you find it troublesome, you can book an all-inclusive package, including breakfast, lunch and dinner. As a result, after eating the meal on the first night, I called the guest to ask the guest to pay for the meal. The service staff said that it was deducted for three days. You are really drunk. You are a fairy in the sky. Can you predict that the guests will eat at your place for three days?
Afterwards, the guest called me to confirm that it was all-inclusive, and went to the front desk of the hotel the next morning. During this period, I contacted Ctrip customer service. Ctrip customer service was very good. I immediately contacted the hotel for verification. The front desk read the English confirmation form and knew If it is all-inclusive, I changed my mind and said that the deposit is charged. If you are drunk, you can do whatever you say.
Here comes the good show, when I went to eat for lunch, I was asked to pay again. After everyone went crazy, I went to the front desk again to give the all-inclusive meal bracelet to the guests. It's also a rare encounter in a thousand years.
SShawna AlexanderThe staff were wonderful , purpose of visit was to celebrate my birthday and it was a wonderful evening.
With this said i believe the amenities need to be kept to standard. The cabanas were in urgent need of cleaning they wer all covered wiyh green moss ánd the pool needs a refurbishment
MMi Sa777All good except room service, especially no watter bottled, sone facilities doesn't work in the room like fan or TV. Very difficult to call to reception to call car to pick up