Hat Yai Hotels with balcony

The room was actually quite small, and the water pressure for the shower wasn't great. The hotel is located by the roadside, so there was a lot of noise at night. The hotel service was good, but there's no elevator, so you have to walk up the stairs. For those planning to stay, please bring your own toiletries as the hotel only provides cotton swabs and shower caps.

This was my first time staying here, and I came with my two daughters. We really liked it; the beds were super comfortable. However, the room layout was a bit odd, and the toilet paper holder in the bathroom was quite hard to reach. The towel rack was installed inside the shower, which was unusual. Also, the light switches were a bit confusing to operate. Overall, the room was good. The restaurant's buffet line was quite small, and the seating felt too cramped. The outdoor seating area was so close to the pool that the floor was constantly wet. I saw several people slip and fall. They should definitely put down non-slip mats around the pool area to prevent accidents. Regarding service, there should be staff monitoring the outdoor poolside seating during breakfast, asking guests if they need anything and ensuring their safety. For the sauna, there should be clear instructions on how to use it, as some guests might not know, as well as clear opening and closing times. The operating hours or temperature settings should be standardized (and not placed where guests can adjust them, as this could damage the equipment). As for the fitness center, it should open earlier, perhaps at 7:00 or 8:00 AM. There's also a bit too much equipment, making the room feel small and cramped, especially if multiple guests are using it at once.

This hotel has a good location near Makro and central Hatyai mall. The receptionist can speak English for easy communication. However, the shower water heater was faulty or power tripped, as the staff thought on switching on the power. We don't use the water heater. The Aircon is good and cooling. They have a free coffee facility for guests near the door entrance.

Everything was great, just the location was a bit average. But that's okay, taxis are cheap. The biggest issue was the Wi-Fi. You needed to log in with a separate username and password, and even then it was unstable. It would constantly disconnect, and you'd have to wait for it to reconnect or log in again with another account. It was such a hassle, why does it have to be so complicated? However, there's a massage place next door that's cheap and good! The hotel even promotes it; the flyer says 350 baht for a two-hour Thai massage, but it's actually 300 baht for two hours. It's cheap and excellent! Definitely worth checking out!

The hotel's location and customer service were great. However, there were a lot of mosquitoes in the room, and a strong smell coming from the drain. The bathroom in the room was quite unappealing due to the sewer smell. I hope you can address these issues. Other than that, everything was fine.

This hotel located in Songkhla is very new and fairly clean. Not much complain to be honest. However, it is very hard to book Grab or get a taxi here as it's rural area and quite a distance away from Hatyai. Lucky for us to meet a friendly Grab driver since Day 1 and has been always asking him to fetch us personally. If not, it will be so much of a trouble concerning how to travel out from this hotel to Hatyai or back to Airport.

Nice hotel, which was spotlessly clean, with good facilities.Indoor pool and games room plus pool on roof.Good choice for breakfast.Bar area was pleasant, but fairly quiet,although not expensive.In general, the staff were helpful and efficient.The Hotel is in a rather scruffy area about 5 minutes walk from the restaurants and bars but it felt very safe.Good example of a value 2* hotel.

The staff were very friendly and the accommodation was clean. The only thing was that the dormitory room was on the third floor, so it was difficult to bring my luggage up there. It was nice that there was a shower and shampoo.

** A Simple Stay** Nestled in the heart of the city, the Hotel offers a modest retreat for travelers seeking basic accommodations without the frills. During my recent stay, I found the hotel to be adequate but lacking any notable extravagance. Upon arrival, the check-in process was smooth, and the staff were courteous, albeit not overly attentive. The lobby exuded a functional charm, with minimalistic decor and seating areas that served their purpose without much flair. As I made my way to the room, I noticed the corridors were clean but somewhat dated, reflecting the hotel's unassuming character. The room itself was spacious enough for a comfortable stay, albeit with furnishings showing signs of wear and tear. The bed, while not luxurious, provided a decent night's sleep, and the linens were clean. One of the notable aspects of the hotel was its cleanliness; the housekeeping staff did a commendable job of maintaining tidiness throughout my stay. However, the absence of complimentary meals or even a breakfast option was disappointing, especially for travelers looking for convenience. In terms of amenities, the hotel offered the essentials: Wi-Fi, a television, and a functional bathroom with soap. While these amenities sufficed for my short stay, they may fall short for guests expecting more modern conveniences or recreational facilities. Overall, the Hotel is a budget-friendly option for travelers seeking a no-frills accommodation option in a convenient location. While it may not dazzle with luxury or amenities, it provides a decent, albeit unremarkable, place to rest one's head after a day of exploring the city.

The room is clean, the air conditioner is cool, but the TV and the kettle have problems and can't be used.