Hat Yai Hotels with balcony

The room was actually quite small, and the water pressure for the shower wasn't great. The hotel is located by the roadside, so there was a lot of noise at night. The hotel service was good, but there's no elevator, so you have to walk up the stairs. For those planning to stay, please bring your own toiletries as the hotel only provides cotton swabs and shower caps.

We had a wonderful stay at this hotel. The room was spacious, and well-maintained, with a comfortable bed that ensured a great night’s sleep. The staff were friendly, professional, and always willing to help with any requests. The overall facilities were excellent. We truly enjoyed our experience and would highly recommend this hotel to anyone looking for a comfortable and pleasant stay in Hatyai. Look forward to visiting again in the future.

The hotel quite nice and comfortable for stay. The staff there very friendly for help anything if can, environment and room clean, can also travel to Makro and Central Hatyai easily. If need go to town around need take grab or tuk tuk around 10min for arrival.

I recently had the pleasure of staying at Aura and I must say, it was an exceptional experience from start to finish. The moment I arrived, the warm welcome from the staff set the tone for a memorable visit. The check-in process was smooth and efficient, and the concierge was incredibly helpful with recommendations for local attractions. The room was beautifully decorated, spacious, and spotlessly clean. I appreciated the comfortable bedding and the attention to detail in every aspect of the room—from the modern amenities to the thoughtful complimentary touches. The view from my room was stunning, and it made for a perfect backdrop to unwind after a busy day exploring the city. Dining at the hotel was another highlight. The on-site restaurant offered a diverse menu with delectable dishes, each prepared with fresh, locally sourced ingredients. Whether it was breakfast or dinner, every meal was a delight and showcased the hotel’s commitment to quality and excellence. What truly set Aura Hotel apart was the impeccable service. Every staff member I encountered went above and beyond to ensure that my stay was comfortable and enjoyable. Their genuine friendliness and attention to detail made me feel like a valued guest. Overall, my experience at here was nothing short of fantastic. I highly recommend this hotel to anyone looking for a blend of luxury, comfort, and exceptional service. I can’t wait to return for another stay!

Everything was great, just the location was a bit average. But that's okay, taxis are cheap. The biggest issue was the Wi-Fi. You needed to log in with a separate username and password, and even then it was unstable. It would constantly disconnect, and you'd have to wait for it to reconnect or log in again with another account. It was such a hassle, why does it have to be so complicated? However, there's a massage place next door that's cheap and good! The hotel even promotes it; the flyer says 350 baht for a two-hour Thai massage, but it's actually 300 baht for two hours. It's cheap and excellent! Definitely worth checking out!

The hotel's location and customer service were great. However, there were a lot of mosquitoes in the room, and a strong smell coming from the drain. The bathroom in the room was quite unappealing due to the sewer smell. I hope you can address these issues. Other than that, everything was fine.

The hotel hygiene is well maintained. We love the ambience. If you need to shop, there’s a mini Big C store right infront of the hotel. Entrance for hotel is behind Big C. There’s no lift, so the staff helped us to carry our luggage. We checked in late around 9pm and the staff on the duty at the receptionist that night wasn’t so friendly. Had the difficulty to communicate and gave us look when she was frustrated. The staff we meet earlier in the morning and during the checkout were nice and warm. The TV was not a smart tv, so there’s only 3 news channel available. Tv remote control not functioning. The blind/curtain is see through.

The staff were very friendly and the accommodation was clean. The only thing was that the dormitory room was on the third floor, so it was difficult to bring my luggage up there. It was nice that there was a shower and shampoo.

** A Simple Stay** Nestled in the heart of the city, the Hotel offers a modest retreat for travelers seeking basic accommodations without the frills. During my recent stay, I found the hotel to be adequate but lacking any notable extravagance. Upon arrival, the check-in process was smooth, and the staff were courteous, albeit not overly attentive. The lobby exuded a functional charm, with minimalistic decor and seating areas that served their purpose without much flair. As I made my way to the room, I noticed the corridors were clean but somewhat dated, reflecting the hotel's unassuming character. The room itself was spacious enough for a comfortable stay, albeit with furnishings showing signs of wear and tear. The bed, while not luxurious, provided a decent night's sleep, and the linens were clean. One of the notable aspects of the hotel was its cleanliness; the housekeeping staff did a commendable job of maintaining tidiness throughout my stay. However, the absence of complimentary meals or even a breakfast option was disappointing, especially for travelers looking for convenience. In terms of amenities, the hotel offered the essentials: Wi-Fi, a television, and a functional bathroom with soap. While these amenities sufficed for my short stay, they may fall short for guests expecting more modern conveniences or recreational facilities. Overall, the Hotel is a budget-friendly option for travelers seeking a no-frills accommodation option in a convenient location. While it may not dazzle with luxury or amenities, it provides a decent, albeit unremarkable, place to rest one's head after a day of exploring the city.

The room is clean, the air conditioner is cool, but the TV and the kettle have problems and can't be used.