Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jun 24, 2026
Guest UserVery clean! This time I arrived at 11 AM and to my surprise, a room was already available for early check-in. The location is unbeatable, less than 50 meters from the main square. It's incredibly convenient! For a tourist, having a hotel right by the square as a base and resting spot is just fantastic. I woke up at 6 AM and went to the square to take pictures, and it was completely empty! There are many restaurants nearby, making it easy to get around. The breakfast was decent.
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Price per night from:PHP 17,186
Posted on Jan 15, 2025
Guest User
What a fabulous hotel perfectly located a block from the Grand Canal and close to both the Rialto Bridge and St Marks Square.
The receptionists are outstanding and answered all of our many questions with comprehensive answers, patience and respect. Can’t rave enough about them.
The rooms are even prettier than indicated on line, with plush bedding, a large bathroom and plenty of space.
Breakfast was convenient and offered a large variety of choices. Service was also exceptional.
Without question - you will enjoy this full service hotel. As a bonus, there is also an elevator so you don’t have to lug your suitcase up the stairs.
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Price per night from:PHP 27,789
Posted on Aug 14, 2026|Bed in 9 Beds Female Dormitory
HeiuiiiGreat location, very safe, and there are always people around at night. However, be aware that people wake up at different times, so it can sometimes be noisy and disturb your sleep. But it's super close to a bus stop, a subway station, and a supermarket.
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Price per night from:PHP 1,412
Posted on Jun 10, 2026
Polina:)))The hotel is large, and the rooms are very small, but overall they have everything you need. There are some issues with housekeeping; we stayed for three nights, and they never really cleaned properly. The towels hung wet for all those days, and nobody changed them. We had to chase down staff ourselves to try and get fresh towels. The bedding was never changed during our stay, only tidied up once. They did empty the trash, though.
They don't provide bottled water in the room to reduce plastic waste, which is a plus. There are water dispensers in the lobby area where you can get free, unlimited water.
The breakfast is good, but the air conditioning in the breakfast area seems to be running at full blast, making it very cold.
There's nowhere to walk around nearby; it's an industrial zone.
Getting to the center of Venice is convenient by vaporetto; the stop is right by the hotel, about 2 minutes from the exit. A one-way ticket per person costs €10. There's also a monorail; a one-way ticket costs €1.50, and it's to the left from the hotel, also convenient and fast.
Overall, the hotel is good for those who don't necessarily need to stay right in the city center.
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Price per night from:PHP 11,763
Posted on May 6, 2026
Guest UserAn amazing hotel! Arrived in Venice by train from Trieste (after disembarking from a cruise ship). Getting to the hotel and around Venice was easy using the vaporetto (bought the 48 hour passes at the pier kiosk located outside the train station). The hotel, room, bathroom, and view were beautiful! The hotel staff including the receptionist and concierge were extremely friendly, knowledgeable, and helpful! They provided an amazing and unexpected surprise on our 2nd day there…recognizing my wife’s birthday. We returned to the room and they had placed balloons on the bed and had a bottle of champagne and other fine treats waiting for her! This hotel and staff go above and beyond the 5 star expectations!
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Price per night from:PHP 26,321
Posted on Jun 23, 2026
Guest UserThe bus driver who picked us up in the evening was incredibly rude; I wouldn't even give him one star for service. We'd pre-booked the shuttle service and had already been charged online, with the order showing as confirmed. However, for some reason, we couldn't access the bus ticket page – it kept showing an error. Perhaps it was because we were using a German SIM card, or maybe there was an issue with the hotel's website (we tried again after leaving the hotel the next day, and it worked fine). But at the time, the bus driver was really difficult, you know? We tried repeatedly to explain and show him the order confirmation page, but he just said it wasn't his fault, that he didn't care about our reasons, and he only looked at the ticket page. His impatient tone and glare would have made anyone lose their cool. So, my husband got into an argument with him. I tried to de-escalate, telling him I understood it was his job and not his fault, but before I could finish, he pointed his finger at my nose, stared me down, and loudly declared, 'Yes, madam, it's all your fault!' Then he got back into the driver's seat and started muttering to himself in Italian, but in a way that sounded insulting. At that point, I lost it too. We flew all the way to Milan and took a train to Venice specifically not to deal with such attitudes. Can't there be special treatment for special circumstances? I believe such people are rare, but this one incident definitely ruined our vacation to some extent. The bus driver who dropped us off in the morning was excellent. Faced with the same issue, he let us on the bus and even said that these things sometimes happen, proving how different people can be. Now, about the hotel: it's about a 20-minute walk from the train station, so it would be more suitable if you're driving. The internal facilities are decent; the well-equipped kitchen was my favorite part. However, one toilet wouldn't flush, the shower temperature fluctuated between hot and cold, and the soundproofing was poor, likely due to it being a wooden building. The hotel has a pool, an internal shop, and a restaurant. The surroundings are quite isolated, with nothing to do nearby besides farmland and residential areas. The front desk staff provided excellent service.
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Price per night from:PHP 3,441
Posted on Mar 20, 2026
Guest User
Our final stay in Venice! Good concierge, really friendly. Location wise also very good and central. Just light walking distance to the basilica and you can see dorsoduro side from here. Room was quite small but ok for a one night stay. Breakfast was quite limited but sufficient and since there was nobody it was only us in the cafe. Good shower. The only downside I can think of is there is no lift/no elevator. So if you have big luggages, be prepared to do some weight lifting even more so if you’re on the higher floors because the stairway is narrow and have many turns. Lucky for me I have my partner.
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Price per night from:PHP 21,029
Posted on May 25, 2024
Guest User
We arrived at the most expensive hotel (AU$1600 for 3nts, 2 adults) we had ever stayed at, there was no lift to our room on the 1st floor.
I struggled to carry 2 suitcases with no assistance from the gentleman in reception up to the 1st-floor room. This would be very difficult if we were older & unable to carry our cases.
The wi-fi didn't work in the bedrooms only in the public areas - even though we were told it would.
The bedroom had multiple squashed mosquitos on the walls next to the bed.
The lace curtain had a couple of cigarette burns on it.
The bedcover had a cigarette burn on it.
The telephone handset cable was not connected to the .telephone - I tried to fix it but it wouldn't stay in the socket.
The safe was not working.
The instructions to use the safe were so old & worn out you couldn't read them.
The shower wouldn't work properly, so I had to call the person in reception to assist us in getting it working.
You had to get out of the shower cubicle to retrieve shower gel/shampoo/soap. There was nowhere in the shower to put these items. There was no room in the shower at all. I moved the stool in the bathroom to put my shower gel on it & two legs fell off the stool.
The toilet roll holder wouldn't hold the toilet roll and it kept falling off.
The bathroom bin was broken and filthy
The breakfast ran until 10 am, the bread ran out & was not replaced & this was before 9 am.
I am a travel agent & book many guests to stay in cities around the world including Venice
I was upset that this hotel was an extremely poor standard and felt like it ruined the end of my beautiful holiday in Italy.
We would be extremely grateful if you could offer us a credit for our next hotel booking with trip.com, we are in the process of booking our November Asia tour.
Kindest regards
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Price per night from:PHP 8,770
Posted on Apr 15, 2025
SEBASTIAN CAMACHO GIRALDO
The hotel is good. Happy breakfast. Little away to the center but close to terminal . Just in front of it a water bus station - fantastic.
No much amenities, no coffee , but good but short stays, the room is not quiet, you can hear noise from other rooms.
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Price per night from:PHP 10,706
Posted on Dec 24, 2022
Anonymous User
Very good experience in this hotel. The very large and clean room. The staff very careful and have gluten-free food. Furthermore, it is very close to the Academia bridge that crosses the great channel. They also have a restaurant in the same hotel. I therefore recommend it 100%.
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Price per night from:PHP 6,872