Venice Hotels with balcony

The hotel boasts an excellent location, right by the pier, and the restaurant offers breathtaking views. Dinner service was acceptable. However, the compulsory service charge on the bill was excessively high. Bar service, on the other hand, was disappointing, with one particular staff member always having a cold demeanor. There was no complimentary bottled water provided in the rooms. Booking a superior room often results in being assigned an accessible room or a subpar one on the ground floor, and even if you're unhappy with your room, they refuse to allow a change.

I specifically chose this hotel because it has direct access to the water, allowing us to arrive by water taxi straight from the airport. The location is absolutely perfect—ideal both for arriving by boat and for exploring the city on foot. The only thing worth mentioning is that the hotel could benefit from some renovation. Personally, I think even small cosmetic improvements would make a big difference—for example, replacing the grout and silicone seals in the bathroom so they look fresh, clean, and bright again. This would make the rooms feel even more attractive while preserving the hotel's charm. The reception team kindly recommended several excellent restaurants in the city, and every recommendation turned out to be fantastic. The hotel also has a beautiful rooftop terrace with breathtaking sunset views. The bold seagulls that regularly visit are all part of the unique Venetian atmosphere and added to the experience! Breakfast offers a great variety of choices, and the staff throughout the hotel are exceptional—professional, warm, attentive, and always ready to help. Thank you very much for making our stay in Venice so memorable. We truly enjoyed our time and hope to return again!

The best even hotel I’ve ever stayed in Europe. Super perfect service, highly professional and quality staff, good English, efficient, and take care of my every details. Quality physical condition of the hotel, the hotel is a re-renovated building from a flour mill, so that it is very spacious, my room is big enough also in European hotel. Great location, 15-minute from St Mark’s Sq, chilled island and not distanced but you’ve to take water taxi to get to the hotel Qualify breakfast, an unforgettable enjoyment for my stay Reliable Water shuttle bus - one of the very important services provided by the hotel to go to / from St Mark’s Sq, Euro15 for the whole stay, 30-minute frequency every day. And the hotel also offer complimentary water taxi to Murano Island everyday, so that I can visit both Murano and Burano at the same day.

The location and staff was nice. However the posted photos show fake wooden floors. In reality our room (and it seems like most rooms) had extremely old carpets. I personally am grossed out and get allergies from poorly cleaned carpets. It's an old and charming hotel, but they shouldn't lie by advertising modified photos... the giant ugly TV in the middle of the room killed the charm for us anyways. For the price I was let down. It would have been better to stay in an Airbnb... the AC didn't work great and they provided just one small bottle of water even though we were 2 people. We tried a couple times to get water from the lobby but the bottles in the complimentary drink area were usually empty. I feel bad to leave this review, but I really don't get how the ratings are so high.

I loved the hotel's modern classic design, which was elegant and inviting. The location is peaceful, but it felt a little too quiet, so I didn't feel comfortable walking alone at night. I had planned to walk across to the Redentore Church, but the temporary bridge had already been removed after the festival. Unfortunately, the information provided by the receptionist was incorrect. The breakfast offered a great variety of choices and was one of the highlights of the stay. Getting to the Piazzale Roma waterbus was also convenient, with ramps along the route that made it easy to pull luggage to the station.

Great! They upgraded us to a larger room. The breakfast was good too. This hotel has a fantastic location, right opposite Santa Lucia train station. It only takes about six minutes to walk across the bridge with your luggage. Plus, if you're planning to explore by boat, you can buy tickets right across the street at the ticket office. We bought a one-day pass and even managed a trip to Murano (the glass island).

The bus driver who picked us up in the evening was incredibly rude; I wouldn't even give him one star for service. We'd pre-booked the shuttle service and had already been charged online, with the order showing as confirmed. However, for some reason, we couldn't access the bus ticket page – it kept showing an error. Perhaps it was because we were using a German SIM card, or maybe there was an issue with the hotel's website (we tried again after leaving the hotel the next day, and it worked fine). But at the time, the bus driver was really difficult, you know? We tried repeatedly to explain and show him the order confirmation page, but he just said it wasn't his fault, that he didn't care about our reasons, and he only looked at the ticket page. His impatient tone and glare would have made anyone lose their cool. So, my husband got into an argument with him. I tried to de-escalate, telling him I understood it was his job and not his fault, but before I could finish, he pointed his finger at my nose, stared me down, and loudly declared, 'Yes, madam, it's all your fault!' Then he got back into the driver's seat and started muttering to himself in Italian, but in a way that sounded insulting. At that point, I lost it too. We flew all the way to Milan and took a train to Venice specifically not to deal with such attitudes. Can't there be special treatment for special circumstances? I believe such people are rare, but this one incident definitely ruined our vacation to some extent. The bus driver who dropped us off in the morning was excellent. Faced with the same issue, he let us on the bus and even said that these things sometimes happen, proving how different people can be. Now, about the hotel: it's about a 20-minute walk from the train station, so it would be more suitable if you're driving. The internal facilities are decent; the well-equipped kitchen was my favorite part. However, one toilet wouldn't flush, the shower temperature fluctuated between hot and cold, and the soundproofing was poor, likely due to it being a wooden building. The hotel has a pool, an internal shop, and a restaurant. The surroundings are quite isolated, with nothing to do nearby besides farmland and residential areas. The front desk staff provided excellent service.

The hotel is located about 15-20 minutes' walk from surrounding attractions and about 28 minutes' walk from the lonely San Lucia train station. However, it is not recommended for travelers with suitcases to walk, although the original picture has a good view. You can go out from the train station and take the bus line 5.2. I may not have bought the ticket properly, but it cost 9 euros to get from the hotel to the train station. The hotel is not very close or far from the shopping street. However, the walking navigation signal is easy to drift. After walking into many narrow alleys, you have to find a way out. The hotel room is small and the bathroom is large. The hotel does not provide toothbrushes. When I contacted the front desk, they said that the toothbrush was gone, which was very frustrating. The hotel is near the seaside. You can go there for a walk and have a cup of coffee in the morning. It's not bad either. The hotel recommended two restaurants: OGINA and which one is 50 meters straight on the right side of the hotel. OGINA Forget it, it's not that good. The other seafood restaurant was okay and the service was good. I ate there all day, but I had diarrhea the next morning. Maybe it was because I was lactose intolerant myself and ate a lot of cheese. The breakfast in the hotel is very basic. It costs 25 euros and 5 euros plus tax. I am not happy with the 29 euros. Overall, I spent 2,000 a night and enjoyed 3 stars in a first-tier domestic city. One advantage of the hotel is that the hassle of taxis is free. z z z

We arrived at the hotel on January 12th at 10:30 PM. The room was absolutely amazing and split over two levels. On the ground floor there was a bathroom and a separate shower. Everything was very beautiful, clean, and in perfect working condition. The shower did not leak at all, and there were no unpleasant smells. On the upper floor there was a bedroom with a large bed and an additional sofa. The room was equipped with a large Smart TV, a spacious wardrobe, a safe, and a hairdryer. We were also provided with two 0.5 L bottles of water. There was both a heater and air conditioning, and everything worked perfectly, so it was not cold at all. The location is excellent. It may look a bit confusing on the map at first, but we figured it out quickly. When you see the shop “Ca’ Macana Atelier”, turn immediately to the right. You will see an old public telephone, and between the buildings there is the hotel entrance (the hotel name is written on the door). All access codes worked without any problems. The interior of the hotel is very beautiful. The owner is a very kind and welcoming lady truly wonderful. She speaks English and cleans the rooms daily. If you prefer not to have your room cleaned, you can simply inform her or hang the sign on the door. The tourist tax is €3 per person per day. We absolutely loved everything. Out of all the places we have stayed in (priced between €20 and €60 per night), this hotel and room are without a doubt our number one favorite. Thank you so much. If we ever return to Venice, we will definitely stay here again. ❤️

The buffet breakfast waitress refused to bring more hard boiled eggs to the serving table when we requested at 9:50 am, when there was still plenty of time left until the closing time of 10:30 am. The croissants were extremely dry and old, NOT FRESH at all. We did not expect these to be happened, considering the breakfast was paid separately from the room we booked.