Name: Caesar Park Hotel Kenting
Address: Pingtung, China
Rating: 9.5

Taipei

New Taipei City

Pingtung

Taitung

Tainan

Japan

Kyoto

As a 5-star hotel, I don't think they should be promoting self check-in kiosks. A 5-star hotel should provide the expected service, not tell me to use a self check-in machine – I might as well book a 3-star hotel then. And if the self check-in machine wasn't bad enough, it even had problems. Check-in was supposed to start at 3 PM, but when I arrived at 4 PM, it said my room wasn't ready yet? Then I had to go back to the front desk to sort it out. If the machines are so unreliable, why not just let guests check in at the front desk? 

Furthermore, before checking in, I specifically requested a high floor, and the hotel even replied that for my room type, the highest floor available was the 29th, which shows they saw my note. Yet, upon check-in, I was assigned the lowest available floor, the 12th. I had to request a change again to get moved to the 18th floor – it's just speechless. 

And to top it off, I can overlook the lack of toothbrushes and toothpaste, but shouldn't a room at least come with two bottles of mineral water as standard? I know there's a water dispenser on every floor, but I'm a tourist. Do you expect me to carry a bottle around everywhere? There's a limit to how 'eco-friendly' one can be.

Great service and location, but an absolute nightmare of a stay

Rating: 1/5


I booked this hotel for a one-night trip to Taipei for a concert—just me, alone, excited to see my idol. Unfortunately, the stay itself was a total nightmare.

Let me start with the positives: the service is excellent—knowledgeable, quick, and polite. The location is also perfect, with a direct path from the Taipei MRT station to the hotel, and you can reach Taoyuan Airport in under an hour. There's even a water machine in the corridor, which was handy for getting hot water.

But that's where the good ends. The hotel is shockingly old—worse than any dilapidated hotel in Hong Kong at a third of the price. For what I paid, I did not expect this level of neglect.

I couldn't book a single or double room, so they gave me a room with three beds. I lay down on the first bed furthest from the window and soon felt itchy—I suspect bed lice. The other two beds near the window seemed fine, but that's already unacceptable. And the blankets were so thin I felt completely insecure—like there was nothing protecting me.

The bathroom was a disaster. Hair on the wall, a small dark spot in the bathtub, and no hairdryer. The toilet barely flushed—I had to press the button multiple times, and the toilet paper just wouldn't go away. As for the shower—I've never seen anything like this in 40 years of traveling. Not even in mainland China hotels I visited as a kid with my grandparents. The knob was super loose and barely functional. Turning it to the hot water side did nothing—no water came out. Slightly turning the other way (still on the red hot side) gave only cold water. I could not get hot water at all. At breakfast, I overheard Japanese ladies complaining about the exact same issue. Unbelievable.

There were also zero amenities. They hide behind ”eco-friendly,” but in Japan, you can still ask for supplies. Here, I didn't even have tissue paper in the room—I had to go back to the toilet to get toilet paper.

I couldn't take a proper shower. I feel so dirty and uncomfortable. Truly a nightmare. I would never recommend this place to anyone.

Staying at ArTree Hotel was such a unique experience — stylish interiors inspired by nature, spacious rooms, and a cosy atmosphere that made it easy to relax after a long day out. The hotel’s artistic design and convenient location made the stay both comfortable and memorable. 🏨✨

Very convenient, surrounded with great food, public transport is close by, close to Neihu high tech park. Clean and comfortable room and friendly staffs.

The hotel is located near Banqiao Station, which is quite convenient if you're traveling by High-Speed Rail or public transport. Overall, it's pretty good – the facilities are quite new and the soundproofing in the rooms is excellent. The only downside is that the breakfast ingredients were a bit subpar; the porridge wasn't hot, the noodles had a strong, unpleasant lard smell, and the fruit and tomatoes clearly weren't fresh.

I was really satisfied with my stay at this hotel when I came for the nearby concert. The geographical advantage stood out most—it is not far from the performance venue, making commuting extremely easy on busy show days. The room was thoroughly cleaned every day, with tidy bedding, complete toiletries and stable hot water supply. The bed was comfortable enough for me to get a good rest after staying out late for the event. The front desk team was friendly and responsive, dealing with check-in and check-out procedures quickly without unnecessary waiting. There are supermarkets and casual eateries nearby for snacks and simple meals. Even with tight hotel supply during the tour period, its pricing was relatively fair. Overall, it was a practical and comfortable choice for concert travelers, and I would definitely book this hotel again if I visit for future shows.

Splendid resort with fabulous breadfast and perfect location.

The breakfast spread is wide, ranging from the local Taiwan porridge with plenty of delicious side dishes to cooked food, assorted bread and western breakfasts. It's open till 11am daily.

Resort is a mere 5 mins walk to xiao wan beach and the night market. For those who don't drive, there is a bus stop outside the resort serving local bus and bus to kaohsiung.

Cleanliness is definitely above average and the staffs are always wearing a smile and greets us which definitely makes us feel welcomed.

Would highly recommend this place to anyone looking for place to stay in kenting.

Caesar Park

Columbus

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