Name: PLAZA Premium Salzburg
Address: Salzburg, Austria
Rating: 8.2

Austria

Vienna

Germany

Karlsruhe

Salzburg

Graz

Norderstedt

Friedrichshafen

When we arrived, the first thing we noticed was a towel with hair on it, which immediately set a poor impression of cleanliness. The dust filter in the toilet room was also completely matted with dust to the point that it was not functional. 

On top of that, the air conditioning situation was very frustrating. On warmer days, I would wake up drenched in sweat, only to be told by reception that the AC only operates when the outside temperature falls above 23 degrees; a very odd and impractical system for guests’ comfort. Highly misleading as well for what the hotel advertises. 

While I will say the staff were friendly and helpful whenever we needed clarification, these issues significantly spoiled the overall experience. For the price and expectations, I felt let down and wouldn’t choose to stay here again.

أكيد، هذه صيغة أبسط وأكثر عفوية:

⸻

I really enjoyed my stay at your hotel.
I want to thank the evening reception team, especially Sami, Dominik, and the young lady whose name I didn’t catch. They were very kind and made my stay amazing.
The hotel was very clean and the breakfast was great.
Thank you for the good service, and I will definitely recommend the hotel and stay again in the future.

⸻

إذا تحب، أضيف جملة عن موقع الفندق أو السعر مقابل الخدمة.

The hotel is easy to get to from the airport and city centre via public transport. Nothing too fancy in this neighbourhood but it felt safe. There's a supermarket next door for your daily supply. The breakfast buffet was good. The room was clean and spacious with all necessary amenities. Overall good value for a few days city break.

The room was clean and spacious in a convenient location. There is a bus stop right outside, and a supermarket across the street. Cleaning of room js upon request. There is no kettle in room, but hot water can be requested from the lobby bar.

Very satisfied, two stays completely different experience, the opportunity will be set again, breakfast is also satisfied, the location is very good, the service is not bad, the front desk lady also gave two chocolates, brought back to China, haha

At the end of breakfast at 10:00, I wanted to take some more food. The waiter was very bad and didn't let it be. When the time was up, they were going to get off work, and they were in a hurry to put away the food. After a while, a few waiters had breakfast in the corner of the restaurant. They were afraid that customers would eat too much and leave them too little! There are not many breakfast options, next to LiDL, you can buy some bread in the supermarket, so there are very few people who use breakfast in the restaurant.

The hotel room is very large, the design must be beautiful, and the breakfast is also very delicious. It's a typical American breakfast. It's very good to have a menu to order according to your taste. The house has a sofa. It's very considerate to have a waiter come to the room to open the sofa and put it on. Beautiful surroundings of the hotel

Location, facilities, service, front desk assistance, and cost – everything was exceptional. While there might be a slight chance of water leaking from the shower, it's not an issue if you're careful. Even with that minor point, it was still superb. I only stayed one night on a solo trip, so my time there was short, but it's a hotel I wished I could have stayed longer in. I highly recommend it, to say the least.

The hotel is great but a bit far from central. The staffs are very friendly n courteous. They always wish u with a warm smile. One of the receptionist Ms Inna is very very helpful n kind. My hubby left his hp in a Uber n she help us to contact the uber , act as translator for us all the way n got our hp back. I would say their service is excellent n superb. I would definately come back again ..one more thing, the bathroom is very open, not very suitable if staying with kids.

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