Name: Smile Hotel Danau Kota
Address: Kuala Lumpur, Malaysia
Rating: 8.1

Japan

Tokyo

Osaka

Malaysia

Kuala Lumpur

Sapporo

Kyoto

Hakodate

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⭐ 1 out of 5 stars  
Disappointing Experience at Emisia Tachikawa Hotel

I arrived two hours early and was told I had to pay ¥2,000 for early check-in — even though rooms were available. I refused, as I believe good service should accommodate guests when possible. If early check-in is to be charged then I should be refunded for check out early at 7am - or an offer of a partial refund? While waiting in the lobby, I asked for a phone charging point and was told none were available — a basic amenity that most hotels provide.

The room was very small for the price charged, and breakfast wasn’t included. On top of that, the hotel only offers self check-in, meaning there’s no staff interaction or support. It felt more like a vending machine than a hospitality experience.

Overall, I found the stay lacking in comfort, service, and value. I wouldn’t recommend it unless you’re looking for a bare-bones, no-frills place to sleep.

The hotel's location is unbeatable, especially for this price point – seriously, what more could you ask for? The room was a bit small but up to Japanese standards. It was very clean and toiletries were available for self-service on the first floor. The only downside was that we checked in a bit late and got a room facing the main road, so the traffic noise was quite disruptive to a peaceful night's sleep.

This hotel is comfortable and conveniently located near the station, convenience stores, and restaurants. The amenities are good, and both the bed and comfort room are clean.
I really enjoyed my stay. The only small inconvenience is that there is no microwave oven inside the room—it is only available on the first floor near the reception area, probably for safety reasons. Still, this did not affect my overall experience.

This is my second stay at this hotel. It's not far from the subway, and the front desk service was quick and the instructions were very clear. The hotel decor is a bit dated, but it's considered good value for money in Tokyo. The only downside is the pajamas – the material is really rough and leaves deep marks on your skin if you wear them, which isn't great for sensitive skin. I had to sleep in my own clothes.

The room was spacious, very clean, and comfortable! It's close to the subway, making transportation very convenient. There's a convenience store downstairs, which is extremely handy. The surrounding area has a full range of restaurants, supermarkets, and shopping malls. The decor might be a bit dated; there were some water stains on the wallpaper near the air conditioning vent. The chair was slightly old and peeling, but it had a cover. The room has sealed windows, allowing light in but no ventilation. The 24-hour front desk service was very enthusiastic! Overall, it was great!

Let's do the sad thing first. The room is small but tells you on the reviews, 
The breakfast you have to leave the hotel and go to a restaurant over the bridge to a set menu place. Sadly I'm it does not cater for veggies, it was beef or salmon.
We didn't get a refund either.
The washing machine was brilliant, we washed everything before coming home.
The room only gets cleaned every 3 days, which wasn't done on day 3, but think it was a conuncation thing. 
The staff are kind and very helpful. It was real close to both stations you need to get everywhere, including the bullet train.
All in all the place was easy to find and great location for us.

The location is fantastic, making it incredibly convenient for both travel and shopping, with excellent transportation links. We originally planned to stay for only two nights and then move on, but given its great value for money, we decided to extend our stay for another two nights.

Although the hotel isn't brand new, it's exceptionally well-maintained. The mattress was very comfortable, and the room was spacious enough to easily open two 26-inch suitcases without hindering movement.

The front desk had Chinese-speaking staff, and the Japanese staff also spoke excellent English.

There are many restaurants nearby, and public transportation is very convenient. Ningyocho and Nihonbashi are about a 12-minute walk away, and Tokyo Station is a 20-minute walk.

My only minor complaint is that even though I booked a non-smoking room, I could smell cigarette smoke from the ventilation system every morning. It only improved slightly after turning off the central air conditioning.

Overall, this is a hotel with excellent value for money. Highly recommended.

I've included a few photos of the surrounding street view.

Good price and sooooooo GOOD LOCATION not to far from train station, walk around 3-5 minutes from station. And it easily to take the train to Shinjuku because you haven’t change the train line. The room is small but not the problem but i can’t find the way to close the heaters and open the air conditioner, so i had to open the window at night for the cold weather for good sleeping. 👍🏻 the hotel will be remain in my list for next trip if i’d have plan to visiting Tokyo.

Size is pretty good for the location. You still can open your luggage and store them under the bed.

There’s a bus stop 200m from the hotel that has direct service to Kansai International Airport.

5mins walking to Dotonburi, Family Mart, Lawson and 7Eleven at your doorstep. 

Highly recommended

This is one of the most suitable hotels I've stayed at during my recent business trips! Here's why:
1. The room is relatively spacious and comfortably laid out.
2. The business desk and chair are excellent.
3. There's a humidifier (air purifier) in the room, which is a great touch.
4. Li San, a Chinese staff member at the front desk, provided excellent service!
5. The 'eco-cleaning' service is a plus!
6. The bed frame is designed to be high, allowing luggage to be stored underneath.
7. There's a folding mirror in the drawer, among other thoughtful amenities. This hotel truly lives up to its 'prestige' series — it has everything you need and nothing you don't. I hope they continue to improve and get even better!

Bonus suggestion: Providing bottled mineral water would make it even better!

The location is absolutely fantastic. It's just one subway stop away from Shin-Osaka Station, where you can catch the Shinkansen, and two stops from Umeda. Downstairs, you'll find plenty of convenience stores and izakayas. The front desk staff speak excellent English, so there's no need to worry about communication issues. The only minor point is that the bathroom is a bit on the small side. However, both the bed and pillows are incredibly comfortable. I'll definitely stay here again on my next trip to Osaka.

Really good hotel with everything you need—clean and comfortable. Our room was quite spacious for a Japanese hotel and very well maintained. The service was excellent, with friendly staff. There are food options and convenience stores nearby, and the metro is only a short walk away, making it easy to get around. Would definitely come again.

Very perfect location with many transport options and different lines available. It’s within walking distance to Dotonbori and Namba. There are plenty of eateries nearby, and the hotel is opposite McDonald’s and a 24-hour AEON hypermarket.
The room is enough for two people and has everything we need. It’s not very big, but more than sufficient.
We will definitely stay here again when we visit Osaka!
Perfect 10/10.

It's located in front of the station, so it's easily accessible. The room is compact but easy to use, and there's nothing to complain about. The staff were all very friendly. I would definitely use it again.

The front desk service was quite good. Even though the price was affordable, the room size wasn't small. Transportation isn't super convenient; it's about a 5-minute walk to the subway station. However, a taxi to Osaka Station is only around 1000+ yen, so no need to worry too much if you're carrying luggage. The air conditioning in the room was quite dirty; I hope they can improve that.

Good value for money. Very near to a lot of eateries and mart. Only 2-3 minutes walk to wangsa maju lrt station.

However, very strong smoking smell. Really need to fix this.

Stayed at room 304. Sound isolation is not that great, you can hear the dogs barking. Smell isolation is not great as well, I think there's a restaurant below the hotel, you can smell the food at times. 

Daily makeup of the bed and toiletries is non existent as well. But I ain't complaining about the price if you plan to stay for 2 to 3 days. Alot of shops located around the hotel. Location is great.

my second stay here.. love the room with the great location.. value for money..

the location is close to setapak mall.got clinic nearby,KK Mart opposite of hotel,and the area is lively.food easily can get.

the room is o.k for 4pax,enough room to move around but no so large.the pillow is o.k,the aircond is cool.the bed also comfort.

the t.v got only 1 channel is working.but we didnt watch much.

the wifi can say o.k.

the toilet is clean.goof space.the water heater also working good but not too hot.

Smile Hotel

Columbus

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