Name: Sterling Ooty Fern Hill
Address: Ooty, India
Rating: 8.1

India

Wayanad

Shimla

Ooty

Palakkad

Pauri Garhwal

Dehra Dun

Everything was great except the pool. The water was over-chlorinated/contaminated and caused itching and burning on my kids’ bodies, especially in sensitive areas. Several other guests had the same problem. The management was supportive when we complained but gave no explanation. My son still has pain and irritation in his genital area two days later.

Such an amazing stay at the resort! had chosen this resort for my wedding anniversary. Right from the welcome to every interaction with the staff, they have been super super sweet and geneeous. The breakfast spread was decent, rooms were clean and good size. Staff was welcoming. Property is well maintained. Thanks for being an amazing host! also my special mention to amit who greeted us at the reception and aditya from restaurant staff who were very spontaneous.

We stayed as a family of three (adults), and the room was spacious and comfortable. Above all, I think the location is great. Mall Road and the lift (elevator) are close, and access to the ropeway station is also decent. Therefore, it wasn't too much of a hassle to go out again after returning to the hotel. It was unfortunate that the shower temperature was unstable at times, and the breakfast venue was a bit small and crowded. It's inevitable that the facilities will be compact since it's built on a narrow piece of land on a slope...

Good stay to visit with family 
Cleanliness on property and politeness of staff

Hotel location is good......Common areas are well maintained however the rooms are not as reflected in photograph on the website....Restaurant is not well ***aged although the staff is good but I feel there is a lot of scope for improvement. ...Buffet breakfast is good....Biryani taste was good....Food in general was good...Had to wait for more than 30 minutes for the hotel staff to transfer my luggage from room during checkout.....There was a lot of difference between the price as mentioned on trip.com and directly with hotel.....Trip.com was less for the same Privilege Suite....

Excellent Resort, away from the city rush. The rooms and Bathrooms are clean, Jaya ji at the reception was always helpful. 
Overall we had a 3 night pleasant stay, with a beautiful view.

Sterling holidays

Columbus

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