Name: The Ritz-Carlton Shanghai, Pudong
Address: Shanghai, China
Rating: 9.5

Indonesia

South Jakarta

United Arab Emirates

Dubai

China

Shanghai

Beijing

Bali

Qatar

Doha

Even with only one night at The Ritz-Carlton Jakarta, Mega Kuningan, the experience was nothing short of flawless. It’s rare to find a hotel that can make a short stay feel like a true vacation, but they nailed it.
Efficiency: Check-in and check-out were lightning-fast, which I appreciated given my tight schedule.
The Room: Impeccably clean and incredibly spacious. The bed provided arguably the best night's sleep I've had in months.
The Highlights: I squeezed in a quick breakfast at Asia Restaurant—the variety is staggering even if you're in a rush—and a late-night dip in the tropical pool area, which felt like a hidden oasis in the city.
Bottom Line: Whether you’re there for a week or just passing through for a night, the service remains the ”Gold Standard.” Highly recommended for a high-impact, low-stress stay.

Very attentive staff. They read our message that we came to hotel to celebrate our 10th year friendship. There were little touches of surprise during breakfast and dinner. Customised pancakes and chocolate ice cream! And even prepared a cake in hotel room and wishez written on the mirror. Incredibly touched! Not forgetting a mini gift (2 lion plush toys)when we checkout!  Room is big and expected of ritz Carlton, the classic bathtub by the window and tv. Cleanliness is top notch, highly recommend. Special mention to Pricilla. Thanks for making our stay so comfortable and checking on us.

Great hotel residence. Connected to Pacific Place. Room very spacious and staff service very good.

The location is excellent, the room is spacious, and the staff are incredibly warm and welcoming. Every time my son walked by the front desk, they'd offer him juice. Once, my son asked for a rubber band to play with, and the staff member brought him a whole big bundle – it was hilarious! 😂 The overall decor has an 'old money' vibe, and the lobby is adorned with many humorous takes on classic oil paintings. Most of the guests coming and going seemed to be business elites. There's a metro station right outside the door, and it's quite close to Dubai Mall – you can actually walk there. The only minor downsides are that the facilities are slightly dated (though still perfectly fine), and driving is a real pain. Because it's so central, you can get stuck in traffic for half an hour right outside the hotel during peak morning and evening hours (no exaggeration!).

We had a fantastic stay at The Ritz-Carlton Dubai, and it turned out to be one of our most memorable hotel experiences ever.

At first glance, the property may look a bit “old school” in design — and yes, some modernization might be needed soon — but once you spend time here, you realize it has something far more valuable: true warmth, character, and heart. In a world of glossy “design hotels” that often feel empty in spirit, I would choose this one any day.

A huge compliment goes to the housekeeping team, especially Sachith Karan, who did an outstanding job every day. The room was spotless, beautifully arranged, and filled with thoughtful touches. Sachith’s professionalism and genuine care made a real difference and truly reflected the Ritz-Carlton spirit.

The grounds are breathtaking — lush gardens, peaceful walkways, and multiple pools that even have well-placed shade, which is perfect in the Dubai heat. There are activities and games to enjoy throughout the property, making it ideal for both relaxation and fun.

The food here is excellent across the board, but a special mention must go to the Arabic outdoor restaurant on-site — it’s pure magic. The atmosphere, the flavors, the setting under the stars — it captures the essence of Dubai in the most beautiful way.

Most of all, the team makes this hotel what it is. Every staff member is kind, attentive, and genuinely caring. You never feel like just another guest — you feel truly welcomed and valued.

In short: while it may not have the ultra-modern look of some newer hotels, The Ritz-Carlton Dubai shines where it truly matters — heart, hospitality, and unforgettable atmosphere.

⭐️⭐️⭐️⭐️⭐️
Highly recommended.

Neat, comfortable, safe, excellent location

English (WeChat):
Thank you so much, Ritz team—especially Frank—for your brilliant service during my stay. When I specifically needed your assistance with arranging my transport, coordinating my laundry, and ensuring my room was refreshed and ready after my request, your responsiveness and follow-through made a real difference. It was Frank and your team’s level of care that ensured my stay was truly at the standard I would expect from the Ritz.

As an experienced, cosmopolitan traveller, I genuinely notice the difference when service is delivered with real competence and cultural nuance. I truly appreciated Frank’s outstanding command of English, and the warmth, sensitivity, and understanding of the expectations for a solo female traveller like myself.

Please pass my sincere thanks to the whole concierge/service team as well—kindly forward this message to your customer service team/manager.
Warm regards, Ms Jennifer Dawn Stairs

---


中文（中文/WeChat）:
非常感谢瑞吉团队——尤其是 Frank——在我入住期间给予的出色服务。当我在需要你们协助时，特别是安排交通出行、协调洗衣服务，以及在我提出需求后帮助我把房间打理得清爽并准备好，你们的及时响应和认真落实让我感受很深。正是 Frank 与团队的用心与专业，确保了我的入住体验完全达到了我对瑞吉应有的标准。

作为经验丰富、见多识广的环球旅客，我确实能体会到：当服务真正做到专业、同时又能理解文化细节与期待时，体验会有本质差异。我也非常感谢 Frank 出色的英文沟通能力，以及他在对独自女性旅客的关照方式上所体现出的温暖、细腻与周到。

也请将我诚挚的感谢转达给整个礼宾/服务团队，并请协助转发给你们的客服团队/经理。
此致敬礼，Jennifer Dawn Stairs

I messaged them on WeChat beforehand to arrange a birthday setup and a personalized room key, and everything was perfectly arranged on the day of check-in. Upon arrival, Angel personally escorted me to the room, explaining the hotel facilities and the surrounding area along the way. Julie even gave me a small lion keychain. The service was impeccable, and they were very accommodating.

Breakfast was on the 52nd floor with an amazing view. A foreign lady in a red suit brought a small birthday cake and arranged a window-side sofa seat for me. Enjoying breakfast while overlooking Lujiazui was a wonderful experience.

The room faced the Bund directly, offering an unparalleled view. The pool was well-maintained, and I particularly enjoyed the hot spring area.

While the hardware might be a bit older, as the saying goes, 'an old Ferrari is still a Ferrari' – the classic charm and quality are definitely there. Overall, it exceeded my expectations, and I'll definitely choose this hotel again next time I'm in Shanghai.

The Ritz-Carlton

Columbus

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