Cheap Hotels in York

"Breakfast was okay, not a huge variety. The bedding and towels were clean. However, the room's floor felt slanted to one side, and even the bed frame and mattress were tilted. Since I was staying alone for just two days, I was too tired and lazy to bother switching rooms."

"The hotel's location is quite convenient, about a ten-minute walk to the Reeperbahn. However, the hotel itself is old and a bit eerie. The room layout was messy, and the bed quality was so bad that my back hurt after just one night. There are definitely management issues here. I had pre-paid for my room through Trip.com, but the hotel double-charged my credit card. Even after I pointed it out, the charge still went through. I had to contact them through Trip.com and then email the hotel directly to get the duplicate charge refunded. Trip.com showed an 11 AM checkout time, and from 11 AM onwards, a loud bell kept ringing in my room, about once a minute. When I asked the front desk about it during checkout, they said it was a daily fire alarm drill. However, when I mentioned this in my email to the hotel requesting a refund, they denied it, claiming their checkout time was 12 PM. To make matters worse, I forgot my down jacket on the bed when I left. About two minutes later, I remembered and went back to retrieve it, only to find someone already cleaning the room. He asked if I was looking for clothes and pointed to the floor. My white down jacket was thrown on the floor with the bedsheets. I felt terrible at that moment. I had just left, and they were already cleaning, which means they saw me go. Why didn't they immediately notify the front desk to send my jacket there? This definitely doesn't feel like the service you'd expect from a chain hotel. There are clear problems with their service, management, and staff training. I'd advise everyone to avoid this place."

"The hotel was a pleasant surprise and very impressive. Both the rooms in the new wing and the old building were very satisfactory – spacious, clean, and offered great value for money. Personally, I preferred the new wing; it felt more comfortable and modern. It's about a ten-minute walk to the old town, and York at night is even more enchanting, especially the hourly chimes of York Minster – absolutely captivating! The hotel is just a stone's throw from York train station. There are many restaurants near the station, including York's largest Chinese supermarket and various Chinese restaurants and a cha chaan teng, which was great for satisfying a craving for Chinese food or stocking up on groceries. The old city walls of York are right next to the hotel, and on a clear day, watching the sunrise or sunset from atop the walls is incredibly relaxing. However, the hotel charges £39 per day for valet parking, which is seriously expensive. They overcharged us once, and despite multiple attempts, they refused to refund it. This definitely merits a bad review!"

"Very spacious lovely room. Convenient location just a short walk into centre. Friendly staff . Limited parking had run out of spaces but parked close by so not an issue."

"Added extra bedding for the kids, and the service was absolutely fantastic – a top choice for family vacations! The family room design is thoughtful, safe, and fun. The freshly made waffles at breakfast were my child's favorite. The staff proactively helped with our stroller, which was a warm and thoughtful detail. There's a Chinese supermarket within walking distance. We'll definitely be back next time!"

"Check in was easy and the front desk, restaurant, and bar staff were great. The menu at the restaurant is very limited...not many healthy choices and very few starters for those who would just like small bites. There needs to be more restaurant and bar staff ! one person serving the bar and restaurant ? Not fair to staff or your guests. When we were there we were not told the restaurant was closing early because of a large tour group so my friend who joined us later was unable to order anything. The room was also quite dark so I would suggest adding more lighting. That being said, good location and clean!"

"The hotel is very close to the train station, about a 5-minute walk through the city walls, which is very convenient. York city isn't large, and most attractions and shopping streets are within walking distance. We booked two rooms and arrived a little after 2 PM. The front desk initially thought we only had one room and assigned us a room on the first floor, ignoring our request for a higher floor. When I told him we had booked two rooms, he then said the other room could be on a higher floor, but we couldn't get the keys until after 3 PM. So, we had to take all our luggage to the first-floor room first. As soon as we opened the door, there was a strange smell, which got a little better after turning on the air conditioning. Since we were only staying for one night, we didn't bother to discuss it further. When we returned in the evening, we picked up the keys for the second room, which was on a higher floor. The cleanliness was noticeably better than the first-floor room, and there was no strange smell. Both rooms were quite spacious, which was a plus. Breakfast was semi-buffet style; you could order one hot dish, and then help yourself to bread, fruit, and other items."

"Got there on Saturday and checked in early.  The hotel is located about 5 mins from town.  Everything touristy is literally there.  Receptionist was very friendly.  Lift worked a treat and the staff around the hotel were polite and welcoming.  The breakfast was great and the fa t that you choose what time slot you want makes the whole process efficient.  We had the room on the 3rd floor and had a hatch in the roof which had a great view of the river and surrounding area.  Area is brimming with shops and eateries you won’t have any problem with a range of cuisines.  The hotel has a bar and does serve food daily menu - was tempted but unfortunately we went out every night for Dinner.  Highly recommending this hotel."

"The staff members are friendly. The room is super clean. It is not that near to the city centre. I rode bus to get there but it is an ok distance to walk to the rail station. The hair dryer sounds old with creepy noise. Other amenities are good with body lotion included. However, the mirror in the toilet is too high for me."

"The front desk staff were very welcoming and offered 24-hour service. However, I could distinctly hear the noise from the air conditioning unit outside my room. Even with the windows tightly shut, the noise still seeped in through the gaps, which significantly disrupted my rest."