The Club Quarters Hotel, Grand Central is an ideal spot for travelers wanting to discover the city. The Club Quarters Hotel, Grand Central offers a pleasant stay in New York for those traveling for business or leisure. Boasting a convenient location, the hotel is just 200m from Grand Central Terminal and 13km from LaGuardia Airport. In addition, Grand Central – 42nd Street Metro Station is just a short walk away. There is no shortage of things to see in the area, with the United Nations Headquarters, Empire State Building and New York Public Library - Stephen A. Schwarzman Building all nearby. When guests have some time on their hands they can make use of the onsite facilities. Guests of this New York hotel can make use of the parking facilities. If you are looking for a convenient place to stay, our guests have told us that this location is excellent.
"Overall, our stay was mostly good, although there were a few issues, especially at the beginning and with service.
On the first day, we were assigned a room with no natural daylight at all, only frosted glass windows. This clearly did not match the online listing, which advertised natural light and a partial city view. After raising the issue at the front desk, we were given a different room the following day, which was fine.
Service was inconsistent. On one occasion, housekeeping was completely forgotten. Only after a strong complaint at the front desk was the room eventually cleaned. Prior to that, we were told cleaning was no longer possible because all housekeeping staff had already left for the day, which was not acceptable.
The room itself was well laid out and functional, though not particularly modern.
The location is excellent, just a few minutes’ walk from Grand Central Station, making it very convenient for getting around the city.
Considering we stayed over New Year’s, the price was reasonable, which is a definite plus.
Overall, despite the initial issues, solutions were ultimately found for all problems. For that reason, we would rate the hotel 4 out of 5 stars."