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"I recently stayed at this hotel , and I have to say my experience was a real mix of good and bad. I'll break it down clearly so other travelers know what to expect. Check-in experience I arrived at the hotel AT 21 PM, which was supposed to be the standard check-in time. To my surprise, there was absolutely nobody at the reception desk. I stood there waiting, thinking someone would appear in a minute.. After a while staff member finally came out from a back office. They looked a bit stressed or overwhelmed.The check-in process itself was rushed and cold. Coffee in the room – horrible Another big downside was the in-room coffee. The hotel provides instant powdered coffee – the cheap, soluble type that comes in a small sachet. I made a cup hoping for a decent morning coffee, but it was truly horrible. The taste was artificial, bitter, and had absolutely no real coffee flavour. It honestly tasted like chemicals. In my opinion, a hotel charging these rates should definitely offer capsule coffee (like Nespresso or a compatible system). Powdered coffee is outdated, low-quality, and leaves a terrible impression on guests who appreciate a good cup of coffee to start the day. This is a small detail that makes a big difference. I ended up going out to a nearby café to buy real coffee. THE POSITIVE POINTS Cleanliness – excellent On the positive side, I have to say that the cleanliness of the room was impeccable. The bed sheets were crisp, white, and spotless. The bathroom was perfectly clean – no hair, no dust, no stains. The floors were well swept and mopped. It's clear that the housekeeping staff takes their job seriously and does an excellent job. I felt very comfortable in terms of hygiene and tidiness. The room itself – fine The room was fine. It wasn't luxurious or particularly stylish, but it was perfectly acceptable for a short stay. The bed was comfortable enough, the TV worked well, the Wi-Fi connection was stable, and the air conditioning functioned properly. There was enough space to move around and store my luggage. So for a basic, no-frills stay, the room met expectations."

"The location is extremely good as it is just right next to the Karlshorst station. There's a coffee shop and a supermarket on the ground floor. There are also washing and drying machines in the basement. I stayed there for 5 nights. The first day was not feeling good. The water from the shower was cold, and the hair dryer was so dirty. As the reception only operates in quite limited hours daily, even though there's a pretty good whatsapp AI communication channel to answer general questions, the above problems couldn't be solved until the next day. Besides, there's a bit of bad smell each time entering the room, but it's toreable. Overall, considering the price and the location, this hotel is a competitive option for business or travel trips."

"Unfortunately, the QR code for check-in didn't work. Some cutlery was also missing from the room."

"Dear Team, I had asked for a room on the quiet side where I can open the window as a lung sick night. This was not possible, Because it was so noisy about the car noise that I had to finish it quickly. The air conditioning also did not bring air even though it was enabled and placed on “much air”. I didn't sleep 1 minute..... Otherwise I have nothing to challenge, all the other was top! With friendly greetings Elisabeth Weichs"

"We and my daughter stayed two people. Our room was quite small but compact. The air was very cold, but the room was very warm. Thanks to the heat from the ground. Although the location was very central, there were many sorrows and homeless under the bridge on the road that was near us and we had to use to go to the transport lines. This was particularly worrying on the first day. If I go with my daughter once again, I'm staying here just because of this security concern."

"Very big room. Has lotion, conditioner, a washing machine as well. Breakfast was a little lackluster but the room and good location makes up for it."

"I recommend a beautiful place"

"The place was decent. It would be nice to have more daylight shining in the window. Maybe adding a clear sheer curtain, so you can leave the curtains open during the day."

"The location is excellent, and it's very reasonably priced. There's a bar downstairs that serves food and drinks. The bar staff were exceptionally friendly and helpful, much more so than the reception staff. I particularly enjoyed their beer selection. The rooms are very spacious. Each room has a private toilet that is separate from the main room – a thoughtful design feature that prevents disturbing others and ensures privacy. However, there was an unpleasant smell of engine oil in the second-floor corridor."