Luxury Hotels in Berlin

"Unfortunately, the pool was closed and the sauna was required to login and the sauna area was able to use just 1 hour. The opening hours of the sauna from 14:00 to 20:00 on weekends are absolutely unacceptable for such a luxury hotel. We were very angry about it. When booking we have not received any information about the time in the spa is so regulated and it is completely closed in the pool area. At the reception, we received information that the pool was closed due to energy saving measures and also lacked staff. We believe that then the overnight prices must be adjusted accordingly if a significant part of the services cannot be provided. Unfortunately, we could not enjoy our stay as we intended!"

"Even though there was no water or toilet paper in the room, it was spacious, clean, and quiet, so I slept well. And I was incredibly happy with the breakfast, especially compared to France. There was everything imaginable, the salmon was delicious, the coffee was great, the bread and cakes were freshly baked, and I loved the omelet too. While the service wasn't overly enthusiastic, everything else was excellent, and it was super good value for money."

"Good location, large rooms. We have been to this hotel for many years, but unfortunately, this year, starting with the reception day, the smell of fried fish is terrible, like a cheap eatery. All the furniture in the room is worn out, the bed creaks a lot. For 5 stars - you need to ask for a dental kit at the reception, water-compliment put 1 small bottle for 2 people."

"I had a great stay at this hotel. The service was warm and attentive. I forgot to bring USB chargers, and the staff proactively lent me two. All my requests were responded to promptly. The location is unbeatable, just next to Berlin Central Station, making it extremely easy to travel around the city. Definitely recommend."

"Very smart hotel in an amazing location making the whole of Berlin easily accessible by U-Bahn or indeed on foot. Public areas including the lobby are furnished to very high standard. Facilities including the well appointed gym and large thermal suite were very good, especially for a city hotel. For me the only drawbacks were the service levels , there was no greeting when you arrived back despite their often being a doorman around reception , breakfast although in its offering was good was a rather chaotic affair you have to find your own table and then get your own hot drinks which resulted in long lines at the coffee machines , other properties of this standard don’t usually operate in this way. Overall a good option and would definitely stay again however."

"The Ritz-Carlton, Berlin ⭐ 9/10 💰 Value for money: 10/10 A refined luxury hotel in an exceptional Potsdamer Platz location. The rooms are generously sized at approximately 40 sqm, perfectly proportioned, with an interior executed to near perfection. The atmosphere is calm and composed, and the service is polished, discreet, and highly professional. Luxury hospitality is ultimately remembered less by rules than by judgment and generosity. When pricing or policies feel disproportionate, the moment lingers longer than the gesture itself—and guests inevitably carry that memory forward. A more flexible approach would have elevated an otherwise outstanding experience. An exceptional hotel overall, offering remarkable value within its category."

"The hotel didn't provide complimentary bottled water. The Hilton Berlin's mini-bar prices are ridiculously exorbitant and completely unreasonable, making for a terrible experience. There was no clear price list in the room, and a standard bottle of mineral water cost 7 Euros, while the exact same bottle is only 2 Euros at an outside supermarket – more than triple the price. This is pure price gouging. We weren't informed about these charges at all during our stay, only to be hit with them at check-out, which was incredibly off-putting. As an international chain, using such opaque and unreasonable high prices to rip off guests is completely beneath the Hilton brand standard. I strongly advise against staying here."

"Despite the great location, I cannot recommend this hotel. It falls far short of InterContinental’s five-star standards. My room was poorly maintained, with uncomfortable, gritty bedding and lackluster housekeeping that failed to clean basic items like a used tea cup or tidy the room while I was out. It felt more like a two-star establishment than a luxury hotel. I am extremely disappointed with the service and strongly urge management to take immediate action."

"My room only had one chair and no sofa. If two people were staying or if I had a visitor, would the other person just sit on the bed? Or the floor? The breakfast was great though, and the restaurant service was good too."

"My stay at the Pullman Berlin Schweizerhof was simply outstanding. From the moment you step into the hotel, you feel that special blend of elegance, tranquility, and warmth that immediately makes you feel at home. The rooms are stylish, modern, and thoughtfully designed down to the last detail – spacious, incredibly clean, and equipped with every comfort imaginable. I was particularly impressed by how quiet it was despite the central location – a true luxury in Berlin. The staff deserves special praise: attentive, professional, and always genuinely friendly. You don't feel like just one guest among many, but truly welcome and valued. The breakfast is a real highlight – a wide selection, excellent quality, and everything beautifully presented. The spa and pool area also invites relaxation and perfectly completes the overall experience. The location couldn't be better: central yet pleasantly quiet, with short distances to many sights and shopping opportunities. In short: A hotel that impresses in every way and makes the stay something special. I will definitely be back."