The Coast Boracay provides a great place for travelers to relax after a busy day. The Coast Boracay offers a pleasant stay in Boracay Island for those traveling for business or leisure. The hotel is just 6km away from Godofredo P. Ramos Airport. Famous local attractions La Carmela de Boracay Convention Center, MATREX SERENITY SALON & SPA and Cherry Blossom Spa, can all be reached with a short walk. In their spare time, guests can explore the hotel's surroundings. Our guests consider this hotel to have excellent service. This hotel is a popular accommodation for couples.
"So let's begin with the positives. The staff is excellent, beyond excellent they will go out of everything to make you feel accommodated. They are unbelievably attentive. Another positive aspect is its location which is literally right on the sand. Can't get much closer to the beach than this hotel. And did I mention that the staff was very accommodating? When you want to lounge on the beach, the staff will rush out immediately to position the lounges and put towels down. They truly work hard to assist your every need when you are on the beach. An improvement would be updated lounge chairs with cushions but you are not lounging on the sand unless you want to.
So as I said, I want to start off with a positive but there are serious negatives about this hotel in fact to the point at which I would suggest booking a different hotel if at all possible. First on the list of negatives is that the food at the restaurant is less than mediocre. Yes you will get breakfast but in all honesty, you might just want to pass that up. Nothing is kept hot...nothing. Everything is served lukewarm or cold except for the eggs which they do make right away...the fresh cooked eggs is the only exception to luke-warm or in some cases even slightly undercooked food. However, what should be cold is never cold, for example even though the milk has a sign that says cold milk it is always room temperature as well as the juices. The cold milk is warm...always,,,,while the food that should be warm or hot is always cold or virtually well on its way to being cold. It's interesting that even though they have the small gas flame burners at the bottom of containers for food, they are never on. Additionally I would recommend that if you are not accustomed to luke-warm to cold Filipino style food again, you may want stay eat somewhere else because most of the food served is Filipino style and while Filipino food can be quite good, not here.
Now for the accommodations. The rooms are at best motel style rooms with the AC blasting down on you constantly. Your only alternative is to turn the AC on and off throughout the night to get a break. The rooms themselves are rustic and extremely noisy because everything faces the courtyard and you have concrete surrounding you so it echoes in any conversation especially at night. Sound just echoes throughout the entire place. There is constant noise so bring your ear plugs.
I will say, staff keeps everything very clean so no problems there at all. It's just that the entire facility is not well-designed or well maintained for most travelers' expectations. For example, The hot water in the shower it's turned on similar to a faucet bathtub style but the water literally trickles out (at least in my room). Fortunately you do get some hot water coming through the shower head and while it is barely enough to take a shower, it is not what you would expect at a hotel price.
I selected this hotel because it has so many good reviews online and it has a lot of 10s out of10s. One site lists it as 4.9 out of 5, I thought that was great but after a few nights, I am convinced that these reviews are from the owners, owner friends or staff or perhaps all of them. It is completely beyond my imagination that this hotel can get those kinds of reviews especially as there are other hotels that are around to compare with. I have traveled a lot and this is probably not more then a five to six at most out of 10 and the only reason it's that high because of staff. Again....5.5 to 10 is my rating on this motel/hotel."