"Lovely hotel. Very clean and good for families. The staff are super friendly and helpful. They were really good with children on Halloween. The rooms are a good size for London."
"Stayed here recently and honestly couldn’t have asked for a better experience. From the moment I arrived, the staff were welcoming, friendly and genuinely helpful, which immediately set the tone for the stay. The room was spotless, modern, and really comfortable, with everything I needed and more. The bed was incredibly comfy, and I slept brilliantly every night. The facilities were excellent too – great amenities, a relaxed atmosphere, and everything was well looked after. Location was perfect, close to everything important but still quiet enough to properly unwind. Breakfast was also a highlight with plenty of choice and really good quality food. Overall, this place delivers on exactly what you want from a hotel: comfort, cleanliness, great service, and a really pleasant stay. Would 100% stay again and happily recommend it."
"Lovely Hotel,, staff very welcoming and checked us in early. Room and bathroom very clean, toiletries provided which was a nice touch. Good location to tube station, plenty of food outlets/restaurants and close to Kensington. Would stay again."
"This is a good option for travellers with good amenities, there are great restaurants nearby. The only small thing is the colour of the paint in the room the black could make it a little gloomy for winter. The amenities are good in terms of co-working spaces, lounge and laundry room etc. the rooms are fully equipped and that’s convenient for business or leisure travellers. Loved the concept of events and loved the elevator vibe with the photos"
"Even though it is not located in the central of London but there are bus stations right in front of the hotel. It makes your movement very convenient. The room is comfortable. I left something in the room and contacted the hotel staff. She promised to check and call me banck but no update."
"Excellent room - comfortable bed, fridge, tea/coffee. Very clean room, modern and attentive room service. Hotel split into three buildings. Felt safe and secure. Very good local amenities, bars, food nearby. 3 mins to Earls Court underground."
"Booked the hotel for an event at the Royal Albert Hall, which was just a 12 minute taxi journey away. Check-in was smooth and the common areas really well presented. The room itself was great, the biggest and comfiest bed I've ever slept in! Also impressed with the bathroom having a bath rather than just a shower, and the toiletries provided were really nice too. Overall great stay."
Very Good
166 reviews
8.7/10
1 night
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9.0/10
Great
GGuest UserThe staff and service provided was top tier. Lee and Abhir were very friendly and supportive with any needs. The hotel is in a great location in walking distance to many places or easy to catch public transport. Amenities provided were great. Only think I'd add is some wooden spatulas as opposed to metal as the pan provided is non stick so pan was scratched up from the metal utensils provided. Again this is a very minor issue majority of the experience was so lovely and we would definitely stay here again.
GGuest UserGreat hôtel ( amazingly comfy beds)and great staffs JENNA at The reception is extremely smiley and lovely. We love the proximity of the malls transport places to eat . It was our 3rd or 4th time here and we will come back and stay here next visit
GGuest UserAmazing location, amazing service. It was my birthday and the room was decorated beautifully with complimentary drink and chocolate. Could not have asked for more. The only negative was the room was extremely hot which made is very uncomfortable to sleep. On the second night spoke to front desk and they advised to turn all air con/heating off and brought us a fan up so the second night slept like a baby in very comfortable beds. The pool area was beautiful but u fortunately we ran out of time but when we have another stay at the beautiful hotel we will certainly visit it.
GGuest UserEverything was great, as always! It’s not my first time staying here, and I keep coming back for a reason. The room, bed, and pillows are super comfy, the staff are excellent and always do their best to accommodate requests when possible. Great breakfast and an overall lovely stay — highly recommend!
GGuest UserI was put off by the smallness of the room but booked anyway due to its proximity to London Euston and it held its own really nice room, really nice facilities would book again
GGuest UserThe Reception was very helpful for checking in . Arranged 2 rooms on the same floor and arranged an extra-bed for us . The bed is very comfortable . Location is very convenient .
GGuest UserA very pleasant stay. All the staff we encountered were very friendly and efficient. The setting of the hotel and its public areas were all very good. The brasserie restaurant and especially its breakfast was excellent. The room was clean and comfortable, the beds were large and comfortable (slightly firm) but the general decor of the room was a little tired and the lighting and sockets were poorly laid out. The bathroom was clean and well stocked but the fabric of the room was very tired.
GGuest UserGreat Location, Comfortable Stay – but Get Ready for Some Stairs! We stayed at Berjaya Eden Park London Hotel and loved its fantastic location, just steps away from Bayswater Station. It made getting around London incredibly easy – ideal for both first-timers and frequent visitors. The room size was decent, perfectly suited for two people. Comfortable and clean, it offered all the essentials for a pleasant stay. However, one thing to note – reaching the room involves navigating quite a few stairs. If you're traveling with heavy luggage, be prepared for a bit of a workout. There's charm in the old building’s layout, but accessibility might be a consideration for some guests. Overall, great value for the location, and a solid choice if you're okay with climbing a bit!
GGuest UserMy stay at the Britannia Hotel Ilford was good overall. The room was clean and comfortable, and the staff were friendly and helpful. The location was convenient, with easy access to transport and nearby shops. It’s a decent place for a short stay — nothing fancy, but it served the purpose well. Overall, an okay and good experience.
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