Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jan 12, 2026|Japanese style room with open air bath
Anonymous User
An absolutely worthwhile night! The private onsen was high quality and the hotel offered great privacy. Both meals we had were delicious, and the service was excellent. The scenery was breathtaking. It was one of those places you never want to check out of. They even offered complimentary snacks upon departure, and the bar had a wide selection of food in the evening. Strolling in the snow after dinner was also beautiful.
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Price per night from:VND 8,538,011
Posted on Mar 4, 2026
Guest User
Honestly, the only drawback is the price. The room was spacious enough, and the elevated location offered fantastic views. Both dinner and breakfast were among the best I've had for a half-board stay!
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Price per night from:VND 5,302,268
Posted on Jul 2, 2026
HeyJade⭐⭐⭐⭐⭐
Our family had a wonderful stay at UNWIND Hotel Sapporo.
The room was spacious, comfortable, and perfect for our family. We loved the cozy atmosphere and the friendly, helpful staff.
The breakfast was delicious and a great way to start each day. We also enjoyed the free wine service in the evening, which was a lovely touch and made our stay feel even more special.
Parking was convenient and reasonably priced at JPY 1,500 per night, making it easy for us to explore Hokkaido by car.
Overall, our family loved this hotel and would happily stay here again. Highly recommended for families and travelers with a rental car!
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Price per night from:VND 2,956,063
Posted on Mar 2, 2026
Chubby Girl On Tour
I had a great stay at this hotel. The room was spacious and included two bottles of water, coffee, and tea. While the view overlooked a blank space behind the building, the quality of the bed and pillows was excellent. I found the bathroom to be slightly larger than expected.
The reception area was spacious, and the staff were friendly and spoke English, which made communication easy. There were two breakfast options available: Western and Japanese. I personally chose the Japanese breakfast, priced at 3,000 Yen. The quality and portion were good.
The hotel is conveniently located within a 10-minute walk from Otaru JR Station, as well as Sakaimachi Hondori Street and Otaru Canal. Additionally, there is a convenience store directly across the street, along with several night restaurants. I did find the price a bit high, possibly due to the Otaru Snow Light Path Festival taking place during my stay. Overall, I would recommend this hotel for its comfort and location.
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Price per night from:VND 2,155,867
Posted on Apr 25, 2026
Guest User
Facilities: The hotel is quite old, and while the facilities are in good condition, they aren't exactly modern. Surprisingly, there's a vintage audio system that plays music with a great ambiance from a bygone era. The sound quality also has that classic feel, which I loved. It's definitely worth experiencing this unique charm that other hotels don't offer.
Service: Standard hotel service, but they upgraded my room without me even asking, which was a nice touch!
Transportation: Even though the hotel is on a mountaintop, they offer a shuttle service to the nearest JR station, which is a huge plus. The Otaru Aquarium is just a few steps away, and the dolphin show is fantastic, plus the penguins are adorable.
Scenery: This hotel probably boasts the most unique coastal cliff views in Otaru. It's truly postcard-worthy, and the best part is being able to enjoy it while soaking in the hot spring during the day. The scenery is beautiful and enjoyable. At night, however, you can't see anything.
Hygiene: Standard hotel cleanliness.
Food: I only stayed overnight and didn't try the food.
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Price per night from:VND 3,437,734
Posted on Mar 24, 2025
Guest User
free parking, nearby grocery supermarket within walking distance. Room is big & easier for check-in & check out process.
price is valuable.
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Price per night from:VND 1,814,036
Posted on Mar 29, 2026
Steven Wun
The hotel is 6 minutes drive from Sapporo international ski resort. It offers onsen, rich breakfast and great services.
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Price per night from:VND 1,926,685
Posted on Feb 12, 2026
GG WATT
You will feel comfy and relaxed, like sitting and slaying at your home. We're 4 pax and stayed 1 night, but feel hommy and humble in everything here. Our room can fit 4-6 pax. Pls enjoy here if you love English country style!!
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Price per night from:VND 524,400
Posted on Jun 16, 2025|Room 405 Suitengu
Guest UserThis apartment offers a practical and comfortable stay, especially for those looking to explore Otaru on foot. We appreciated the basic utensils and cutlery provided, making it easy to prepare simple meals. The thoughtful inclusion of toothbrushes and toothpaste was a nice touch, and the microwave was handy for quick reheats.
Comfort is well-addressed with one air-conditioner and a heater, ensuring a pleasant temperature regardless of the weather. The washing machine was a huge convenience, and we had options for drying clothes either on the hanger stand inside the room or on the balcony.
The location is a major highlight, being within easy walking distance to both Otaru Canal and Sakaimachi Street. We also found it convenient to have a Lawson and various eateries nearby, though it's a good idea to check their opening hours as they can vary.
Important Considerations for Your Stay
While the location is excellent, it's important to note that the road leading to the building is steep. This could be particularly challenging if you're driving, and we would not advise driving during winter due to the road conditions.
For those with a car, there are two parking areas available. The closer one has three slots, while a slightly further option offers approximately 12 slots. Keep this in mind, especially if you prioritize a closer parking spot.
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Price per night from:VND 1,744,116
Posted on Jan 16, 2026|Standard 2-bed Room
Guest UserPositive:
1. Great Location decent size room with double sized beds with big space to move around compare to most other Japanese hotel
2. love the indoor parking at basement garage, especially during winter no snow cleaning required every morning.
Negative:
1. lift is out of service, very inconvenient for people with big luggage, had to carry all the way up to the 3rd Floor.
2. Fake carpets on stairs, almost tripped over couple of times.
3. Owner never responds when assistance needed, upon on check-in, the pin code been given is useless because the room door are always unlocked, actual key is placed on the table in the room. Tried to contact the owner via WeChat WhatsApp line phone calls none of above responded, just seemed like the hotel is unmanned the whole time.
4. Had a little incident one morning where one of the guest parked his car right front of the parking garage door, which blocked my way out, again had to contact the owner, never responded, got no choice but to contact police for help.
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Price per night from:VND 1,103,183