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"Nice mid class hotel. Clean and willing to help staff. Well maintained gardens and pool area. Breakfast is average. Located just next to the Nai Yang beach. The food of the restaurant is very tasty and at reasonable price."

"By far one of the best experiences I’ve had at a hotel! From the infinity pool to the breakfast mimosas, I enjoyed each moment at this facility! The atmosphere at the hotel is truly amazing. Just one con- please ensure the cleaning matches the standard of your facility! Just added one picture of the bathtub for reference, otherwise it was a very small thing and didn’t take anything away from my experience."

"The hotel's location is fantastic, right on Patong's main street. There are tons of restaurants, massage parlors, souvenir shops, convenience stores, and fruit stands all around – super convenient! Turn left and it's a 7-8 minute stroll to Jungceylon, or turn right and cut through a small alley to reach the busiest part of Patong Beach in about the same time. The hotel has its own pool, and while it's not as massive as those in luxury hotels, it's more than enough for kids to splash around in. The pool is enclosed by buildings on all sides, with sun loungers available if you want to soak up some sun. For those of us (Chinese tourists) who prefer to avoid direct sunlight, there's always a shady spot to be found, which is a really nice touch. If you don't feel like going out, the hotel has its own restaurant and bar, so staying here with kids for a few days without leaving is perfectly fine. All in all, great transportation, excellent value for money, clean rooms, and warm, friendly staff. Highly satisfied!"

"The room wasn't particularly new, and some of the facilities were a bit old. What really left me speechless was coming back to my room at night to find my door wide open! The front desk told me the cleaning lady forgot to close it! So my room door was just left open all day for no good reason. Everyone passing by could see into my room and my belongings, and even walk right in! And not a single apology from start to finish. 'Sorry' isn't a hard word to say. They even said, 'As long as nothing was stolen, it's fine.' I was just speechless... With service like that, there won't be a next time for me."

"Pros: 1. The pool is clean and a reasonable depth, suitable for both adults and children. 2. The environment is elegant and quite tidy. The decor is a bit old-fashioned but grand. Cons: 1. The balcony faces the street, so it's extremely noisy, with motorbikes roaring past. The balcony glass door doesn't block out the sound at all, and the curtains don't seal well. 2. The electrical appliances are old. The air conditioner is particularly loud and takes about 5 minutes to cool down. 3. The bathroom exhaust fan causes odors to come back from the drain, and the wooden window frame has mold. Major complaints: 1. We arrived at 1 AM, and there's a long flight of stairs at the hotel entrance! The front desk staff didn't offer help proactively and only assisted with luggage after we asked. 2. The hotel only provides a fixed number of bottled water (e.g., for three of us, only three bottles were given). When I called the front desk later that night to ask for three more bottles, I was refused. The staff said that if the room had been cleaned and water replenished that day, they wouldn't provide more. I've never encountered such a situation in my previous travels; it seems a bit excessively stingy."

"Honestly, I still remember the front desk staff's impatient expression. The hotel breakfast was absolutely terrible. Every day I had just one banana, one egg, a glass of milk, and a few pieces of watermelon. If you're traveling with kids, I highly recommend buying some bread or other snacks. Our first night was in a room right by the road, and it was so noisy I couldn't sleep a wink. I bit the bullet and asked to change rooms, and the staff's annoyed look is something I'll never forget. They said they'd store our luggage, but nobody was actually watching it; they just left it in the middle of the road. Definitely don't leave any valuables there. On the upside, the beach is only a 5-minute walk away, and the kids really enjoyed the on-site water park. Also, a big warning: DO NOT exchange money in the alleyway across the street!!!"

"This was my favorite hotel of the trip! The location is fantastic, right on Rawai Beach, and there are so many charming beachfront restaurants along the strip. My kids absolutely loved the pool and spent ages playing in it. It's also a great spot for taking photos!"

"This hotel is located right by Bangtao Beach. Across the street, there's a Tops supermarket for all your basic shopping needs, plus plenty of restaurants, massage parlors, and a night market, all at reasonable prices. Each building in the hotel is a three-story structure with no elevator, only stairs. The rooms seem to have been renovated; they're a good size and kept very clean, with no broken facilities. There are a limited number of power outlets. The bathroom had no strange odors, but the showerhead is fixed, and the tap water quality isn't great – it sometimes runs yellow. Rooms come with an electric kettle and a small fridge that can even make ice, which is handy. The breakfast selection is quite varied, with different dishes offered daily, and the food tastes good. There are multiple swimming pools, including a kids' pool with slides and other facilities. The indoor kids' play area is small and has age restrictions. It’s just a few minutes' walk to the beach, where the hotel offers free sun loungers and sofas, though they tend to be occupied mostly by Caucasians. The beach is great for swimming, with fine sand and clear water. You'll find many restaurants and massage shops along the beach, but they are a bit pricier than those outside the resort. Overall, it's a good place for a pure resort-style vacation."

"My favorite place to stay in Phuket. Staying here for the second year, and this time I was excited to get back to see the amazing people who work here, and I was happy to see them again ❤️ —- Having a second-year experience with this hotel, I want to leave an in-depth review for management, as I believe it can help them have the right picture for their further benefits. As much as this is my favorite hotel, I want to note that this is the only hotel in Thailand where I’m always unsure if I’ll be lucky enough to have a nice stay. Experiences in the rooms are like day and night — fully contrasting. I booked for 5 days initially because I remembered there was a high possibility I wouldn’t enjoy the stay depending on the room assigned. My first three days were a real struggle — the guests next door changed twice, but they all woke up at 4 am for the airport. During the day it felt like we were in one room, and every time they came in or went out, the door slammed so loudly that a few times I checked if it was my door, thinking housekeeping came in while I was trying to rest. Thus, I couldn’t sleep at night, couldn’t rest during the day, and ended up with strong headaches very quick. To give you an idea — I even went to the beach to try to sleep for one day, but the next day it rained, so I had no choice but to return to the front desk in the evening and ask again for another room 🫤 It took about 10 minutes to explain how hard my three days were, and luckily, I was understood this time. It appears I lost 4 days of enjoyment — 3 non-sleep days and 1 recovery day, as I finally managed to sleep 16 hours straight in a quiet room 🫥. The point is - I could stay for 3 days and move to another resort with quite rooms for the same price, or I could make an effort communicating the issue with front desk staff and then stay for a few weeks. I really appreciate that front desk changed the room in the end, because I finally feel like I am resting, not fighting for the paid comfort. So, for management: rooms with connecting doors are like a hostel atmosphere, not a private room. Guests are not noisy, but the thin connecting door shares every sound — TV, conversations, shower, hairdryer, etc etc — and I had no choice but to hear it. The front desk guys were always polite and even said they would ask neighbors to be quiet, but the issue is not the guests. As long as I stay in a room without a connecting door, I can happily extend my stay for weeks without bothering the front desk. But with a connecting-door room - even a short stay can be 24 hours uncomfortable. I believe considering this point could benefit the hotel by ensuring more satisfied guests and longer stays."

"I was in Phuket for a business conference and booked this hotel quite late as the conference hotel was full. It was the closest option I could find. Although small, it had all the essentials. Pros: Relatively good price, excellent value for money. Cons: Swarms of mosquitoes, outdated facilities, and a double whammy of air conditioning noise and road noise from outside."