Find Resorts in Phuket

"Pros: 1. The pool is clean and a reasonable depth, suitable for both adults and children. 2. The environment is elegant and quite tidy. The decor is a bit old-fashioned but grand. Cons: 1. The balcony faces the street, so it's extremely noisy, with motorbikes roaring past. The balcony glass door doesn't block out the sound at all, and the curtains don't seal well. 2. The electrical appliances are old. The air conditioner is particularly loud and takes about 5 minutes to cool down. 3. The bathroom exhaust fan causes odors to come back from the drain, and the wooden window frame has mold. Major complaints: 1. We arrived at 1 AM, and there's a long flight of stairs at the hotel entrance! The front desk staff didn't offer help proactively and only assisted with luggage after we asked. 2. The hotel only provides a fixed number of bottled water (e.g., for three of us, only three bottles were given). When I called the front desk later that night to ask for three more bottles, I was refused. The staff said that if the room had been cleaned and water replenished that day, they wouldn't provide more. I've never encountered such a situation in my previous travels; it seems a bit excessively stingy."

"Pros: The hotel itself is quite lovely, and the service was generally good. The pool is beautiful. The location is excellent, with a shuttle bus to the beach and it's also walkable. There are plenty of supermarkets and restaurants nearby. Cons: The water pressure in the shower was quite low. The cleaning wasn't exceptionally thorough; there was dust on the desk."

"The location is amazing, walkable access to the beach. No basic amenities provided like dental kit, sleepers etc. Amazed to see Missing or stolen Items rate sheets, never seen anywhere in the world. Rooms located in the backyard garden need painting and plaster, smells of putty paint in rooms. It is better to book a private villa which has a swimming pool 24/7 access. If booking a basic room is not at all recommended..No Swimming pool access to backyard garden rooms, 4 other pools are occupied by Private villa people. Mosquitoes everywhere, they must have mosquito repellent options in the room, which is basic sense not provided at all. Recommended for old retired couples, not at all recommended for families with kids. On this charge better options are available. Please check Room photos properly before booking."

"The staff were excellent so helpful and friendly. Bird the shuttle driver was so kind and always willing to help you. I matter what.  Breakfast was good but a little heavy more like a brunch due to it being mainly curry, noodles and rice. Not used to this in the uk.  I was disappointed that the large windows in the room looked onto a high wall, about an arm length away no view at all and the swim up pool was outside the room door. This definitely was not what I see when I booked other wise i would probably have chosen another hotel."

"We stayed in a room with direct pool access for 4 nights and had a very warm, welcoming hospitality experience overall. The staff were excellent, but the hotel itself and its facilities were a bit hit-and-miss. The property feels dated and could use some renovation—the buildings show discoloration, and there was mold in the bathroom along with an unpleasant odor, possibly from the septic system. One highlight was the complimentary minibar, which was replenished daily with water, soft drinks, Chang beer, whisky, vodka, gin, snacks, and even a lovely small dessert in the evening. Getting around can be a bit challenging without your own car or motorbike, especially for elderly guests, as the hotel is located on a hill about 15–20 minutes from the town center. There is a shuttle service to and from Jungceylon Shopping Mall, but it only runs every couple of hours and stops at 9 PM. Breakfast offered a wide variety of options, and I’d definitely recommend booking a rate that includes it. The rooftop bar and restaurant are a standout feature, with stunning panoramic ocean views and a great selection of drinks and cocktails."

"This was my favorite hotel of the trip! The location is fantastic, right on Rawai Beach, and there are so many charming beachfront restaurants along the strip. My kids absolutely loved the pool and spent ages playing in it. It's also a great spot for taking photos!"

"The room was great, and the hotel even has a pool with a slide! The staff were really friendly and efficient too. I'll definitely be staying here again next time I visit!"

"It’s an amazing place to stay and spend a week. The hotel has a perfect location, with all the main attractions close by. The grounds, our room and the facilities are newly renovated, so it really feels like a brand-new hotel - very fresh and clean. The breakfasts are more than generous, with plenty of choice. The restaurant has a good menu, and there’s also Nora Beach Club if you fancy dinner by the sea. The hotel provides plenty of sunbeds in the mornings, which is a big plus. I would absolutely love to return to this hotel. Thank you!"

"Absolutely beautiful! The sunset restaurant at the hotel has amazing views and the food is really good, plus it's not too expensive. Even in the middle of the night, if you order takeout, the staff will deliver it right to your door. The service attitude is excellent, with smiles all around. Just a heads up, make sure you remember how to get back to your room, or you'll end up getting lost like we did, haha!"

"The staff were really welcoming upon arrival, with a drink and fresh towel to cool down. I was given a twin room but the staff kindly put the beds together immediately. The mattress and pillows were so soft and I slept comfortably. One small faul is that there was no remote control for the AC, so I did have to get up in the middle of the night to adjust the settings."