Luxury Hotels in Phuket

"First and foremost, the service was truly exceptional. Whether it was the buggy drivers or the restaurant staff, everyone was incredibly polite. A special shout-out to our butler, Meiling, whose excellent Chinese made communication effortless and who patiently assisted us with all our requests throughout our stay. The Thai restaurant also served delicious food. However, there were a few downsides. For a room costing tens of thousands a night, the daily fruit offerings were quite underwhelming; two dragon fruits on the first and third days, and three oranges on the second day felt a bit ungenerous. Also, the minibar items were all chargeable. The turndown sweets were also very basic, just a few small cookies, which was quite disappointing. Another major point that didn't align with the price point was the hotel's spa. While the environment was decent, the techniques and procedures were no different from a regular massage outside, which was quite a letdown. The airport transfer service on our last day was a pleasant surprise; after arranging it with the hotel, we were met by a dedicated hotel staff member at the airport who guided us through fast-track customs, which was fantastic."

"The room, view, service and other conveniences are all good, nothing to say. The reason for deducting one star is that the cleaning staff would appear in the room without anyone noticing, no matter early or late, they would appear halfway through the Spring Festival Gala and in the early morning, without ringing the doorbell at all. What if you are taking a shower naked?"

"A very satisfying stay. Although we only booked a room for one night, the hotel staff extended our check-out to 9pm for our sea tour the next day. It was really warm and considerate. The hotel's hardware, software and services are all top-notch."

"Our experience at Anantara was nothing short of amazing. The room was clean and spacious, with comfortable mattresses and fresh linens. The beach was beautiful, and the breakfast was delicious with plenty of options. The service was top-notch, and the pool was fantastic. We also enjoyed the hotel’s restaurants—the food was excellent. Everything about this hotel exceeded our expectations. Highly recommended!"

"The scenery is absolutely stunning. Kata Beach's sea and sand are much cleaner and more beautiful than other beaches. The private pool in our room was amazing, and even though it was a pool villa, we still had a sea view. The oversized bathroom and room layout were very comfortable. There are also good restaurants and a 7-Eleven conveniently located near the hotel. My favorite spot was definitely the breakfast restaurant. The view was gorgeous, and it was so peaceful since there were no kids, haha. The breakfast spread was extensive and delicious, with à la carte drinks and exquisite food. Everything was just perfect."

"Pros: 1. The hotel's interior is very ecological, like a rainforest, with a strong Thai ambiance. You'll see various small animals everywhere, and you can even feed fish during breakfast (note: this is on the north side; the south side is a more modern apartment block with a pool but no beach view, and it's NOT the independent Anantara Vacation Club, which is what they call the 'timeshare presentation' rooms). 2. The staff are very enthusiastic; they greet you warmly whenever you pass by, and cars will stop to let you cross. 3. The accompanying pool facilities are excellent and located by the sea. Someone will bring you towels and iced water as soon as you arrive. The private pools in the rooms use circulating saltwater. 4. Breakfast offers a wide variety of fruits, though other options are fewer. You can also order specialty noodles, various toasts, coffee, and Thai milk tea. It's quite geared towards a Western palate, and the dining environment is pleasant, overall good. 5. The Kids' Club staff are great, and children over four can be left in their care. Cons: 1. The surrounding area lacks amenities. Mai Khao Beach itself is quite remote, and the hotel's activities are just okay, so it can get a bit boring. The beach quality is average and not suitable for swimming. 2. The downside of the hotel's great ecological environment is the presence of various ants, bugs, and geckos. Be warned, they can climb onto the bed. 3. The water quality is poor. Even bottled water from 7-Eleven still had impurities after boiling, and I wouldn't dare drink the water provided by the hotel. 4. The hotel facilities are a bit old, including hair dryers, which are still the old-fashioned type. 5. I really can't understand why the minibar is chargeable. 6. Thailand's overall living standards (food, clothing, housing, transportation) are really far behind China. Several highly-rated restaurants nearby weren't very good; the roasted chicken at the pizza place was cold. The few places behind the Marriott are cheaper but the taste is mediocre. It feels like all the restaurants in the vicinity are much of a muchness. The most popular one, Kindee, is decent, but a round-trip taxi costs 100 baht, and I even found steel wool in my dish, sigh. In the end, we had to eat at the hotel's restaurant, where the food and service were good, but it cost over 300 baht per person, which isn't good value for money. It's baffling that several high-end hotels nearby don't even have a decent fruit stall or supermarket. The supermarket under Turtle Village feels like it's from the 80s. It really doesn't feel like the government wants to develop this area; it's worse than the neighborhood centers in our residential communities back home. The prices in peak season are a bit exorbitant; a two or three-day stay during the off-season for pure relaxation is enough. Finally, a complaint about Trip.com: Their attitude was great, but their problem-solving ability was poor. When issues arose, they kept saying they couldn't resolve them, but I managed to fix them myself by contacting the hotel directly. Subsequent compensation was only received after filing a complaint. However, I commend the customer service for their responsiveness. I hope Trip.com can improve their communication skills in the future."

"The Deluxe Rayan Suite we booked was much larger than we expected! The breakfast was so abundant that choosing a seat was difficult! A silent understanding is more precious than a thousand words. The best way to reach a destination is to let your heart find a place to rest!"

"Incredible Stay at V Villas – Highly Recommend! We recently had the pleasure of staying at V Villas, and it truly exceeded all expectations! From the moment we arrived, everything was perfect. The villa was stunning—immaculately clean, spacious, and beautifully designed with every luxury you could imagine. And what really made our stay unforgettable was our butler, Grace. She went above and beyond to ensure our experience was flawless, from anticipating our needs to offering thoughtful recommendations for activities. Her warmth and attention to detail made us feel truly cared for throughout our stay. If you’re looking for a luxurious and personalized experience, V Villas is the place to be."

"Perfect in every way, quiet, relaxing, facilities, everything is impeccable, polite staff, attentive, very good service, delicious food, a happy stay. Very beyond words I feel that you are going to another very relaxing world, great."

"Our stay at Cassia Phuket was absolutely amazing! We stayed in the Loft Room, and the view of the lagoon and the beach from our room was simply breathtaking — it felt like waking up in a postcard every morning. The hotel’s location is perfect, with direct access to both the lagoon and the beach. One of our favorite parts was the complimentary ferry that takes guests across the lagoon to the beach every 20 minutes — such a fun and convenient touch that made getting around effortless. The atmosphere at Cassia is vibrant and welcoming, and the staff were always friendly, professional, and genuinely happy to help. The modern design of the rooms, the lively community spaces, and the stunning natural surroundings made our stay unforgettable not to forget mentioning pet friendly hotel. Cassia Phuket truly captures the best of relaxation, style, and island charm!"