Find 5-Star Hotels in Phuket

I informed the resort in advance that we were celebrating our wedding anniversary, but unfortunately they did not make any special effort or arrangement for the occasion. The attention to detail in the room was very basic, and honestly below what I expected. There was no coffee machine, only instant coffee sachets, and the coffee was one of the worst I have ever tried. That being said, the resort itself is absolutely beautiful, peaceful, and very relaxing. It is a great place for anyone looking to disconnect, enjoy some privacy, and escape from everyday life. However, one major issue for us was the food. Breakfast, lunch, and dinner options were not halal, and it did not feel like the resort had taken Arab or Muslim guests into consideration. There was also no bidet in the bathroom. The massage was actually very good and probably one of the highlights of the stay. Another very strange thing was the laundry bag provided in the room. Guests are not allowed to take it, and if you do, you are charged for it. This is honestly one of the strangest things I have experienced in hotels around the world. It is just a simple bag for dirty clothes, so where exactly are guests supposed to put their laundry? Overall, the resort is beautiful and peaceful, but because of the lack of attention to our anniversary, the limited consideration for Muslim guests, the room amenities, and some unusual policies, I personally would not repeat the experience. عطني انقلش بلغتهم اننا نحتفل في عيد الزواج ماصلحو سالفه اهتمامهم بالغرف عااااااادي واقل من عندي ديكور عادي مش غرف واووو ع اني خذت افضل واغلى شي بس برضه م تسوى مافي مكينه قهوه في اظرف قهوه من اسوء الانواع اللي شربتها الصدق المكان حلو وحميل المنتجع يجنننن ورايق للي بحتاج عزله من الخياه يروح له وفيهم عيب اكلهم كله فطور عشاء غدا مش حلال مو مهتمين لسالفه العرب والمسلمين مافي شطاااااف مساجهم حلو جداااااااا بس ماكرررر التجربه ابدا كيس الملابس الوصخه مممنوع تاخذونه و لو بتاخذونه ادفعو اغرب شي مر علي بكل فنادق العالم فري زين وين احطي ملابسي االوصخه

Phuket's top choice! I picked this place because I didn't want to deal with the hassle and sun exposure of island hopping, and it was absolutely amazing. The room layouts are very well-planned, and the overall resort vibe is fantastic! When checking in, there's a separate reception area where they go through all the hotel details with you in a very attentive, almost 'kneeling' manner. We stayed at The Surin before this, and this place is even better! The service is also exceptional! It's truly a great spot to just relax and unwind. Wow, I'll definitely be back!

I stayed here ten years ago. Perhaps due to some Chinese superstitions, there weren't many Chinese guests, and breakfast was primarily Western-style. Of course, the room facilities can't compare to newly opened hotels in China, given that this is an established resort. Aside from that, the resort ambiance was fantastic. On the day we checked in, which was my child's birthday, they thoughtfully sent a birthday cake while we were out – a nice little surprise. The hotel is situated in a quiet yet central location in Patong. The pool is huge, offering expansive views directly facing the sea. On clear days, you can watch the sunset from the pool. It's separated from the beach by just a small road, making it very convenient for beach activities or simply relaxing. We stayed in a swim-up room for two nights, which felt more like a private pool. However, with kids, we preferred the main pool, mainly for the better views. We basically spent our days by the pool and evenings at the beach. There's a good massage place and restaurant right by the hotel's main entrance. They're next to each other, and the restaurant, belonging to the neighboring hotel, has a trendy, Instagrammable vibe and is popular with many foreigners. If the hotel breakfast isn't to your liking, you can have brunch there; we ate there several times and also had massages for a few days straight. This trip, we stayed in both Karon and Patong, but next time, I'd only choose Patong – it's much more convenient for going out and exploring.

Excellent hotel! My child attended many workshops and activities. The staff are caring and attentive, huge thanks to them. There are plenty of sun loungers by the pool, always a spot to relax, and an excellent bar with delicious cocktails. The housekeeping is top-notch; our room was cleaned twice a day and the bed was made. The hotel has a very convenient app with all the information you need, and you can even order extra necessities to your room. I ordered an additional pillow and there were several different types to choose from. The breakfasts are excellent, and on certain days, there are seafood dinners. The buffet includes oysters, crab, shrimp, and hot dishes, all for 1250 baht. We will definitely be back. This is one of the best hotels for our vacation ❤️

Very nice and luxurious Hotel. They taking care in small details. Magnificent views. Good privet swimming pools. Truly feeling that you are in 5 plus stars hotel. The only issue is that they do not have any night activities and around them there is no much places to go. So it's best option for honey moon and relaxing for 3-4 nights.

- If you are looking for a peaceful place to stay, this hotel in Cape Panwa is a great choice. The area is quiet and not crowded, with calm and clean sea views. The hotel itself has a solid and well-maintained structure, and the beach is just a few steps away no more than five steps from the hotel! - The breakfast was quite good, and I was lucky enough to get a room with a beautiful sea view. The staff were very friendly and provided excellent service. I would definitely give full marks to the staff for their hospitality and service.⭐️⭐️⭐️⭐️⭐️ - I stayed on the third floor, so perhaps the water pressure was not as strong as on the lower floors. The room was well equipped with all the necessary amenities. However, I noticed some stains that looked like they had not been properly cleaned, particularly on the blanket and the countertop. it was still a little disappointing and did not look good for a five-star hotel. - Overall, I had a pleasant and relaxing stay, especially because of the peaceful atmosphere, beautiful location, and excellent staff service. :)

The hotel was excellent, clean, comfortable, and exactly as pictured. The staff and the atmosphere were truly delightful. I highly recommend it! The best part was that all my requests were met perfectly.

We booked a pool-view room, and it was great. The layout and design were very good. Although it's not huge at just over 40 square meters, it was quite comfortable for two adults and one child. The front desk and concierge staff were all very polite and had warm smiles. The breakfast spread was extensive and served until 11 am, which really added to the holiday vibe. There weren't many Chinese guests. My husband commented that at breakfast, you could see people of different skin tones, confirming that the hotel was indeed full of international guests. To be honest, the pool isn't huge, but it was perfectly adequate for the kids to play in for two days. There's also a small sandpit next to the pool. The biggest surprise was the kids' club! It even had a ball pit and tons of toys. Our child's favorite place each day wasn't the pool, but the kids' club. The staff there were very responsible; they'd confirm with parents whether each child was allowed to leave on their own when entering, and required a sign-in and sign-out every time, which made us feel very secure. Free bicycles were also provided, so you could cycle to 7-Eleven for supplies. Of course, there were some downsides. The beach waves were indeed quite strong, so you could only splash around by the shore. It's also true that it's far from town; 7-Eleven isn't within walking distance. To get around, you either need a taxi or a bicycle. There are also wild massage parlors next to the hotel beach offering massages for 500 baht an hour, as well as two Thai restaurants. They're more expensive than outside but cheaper than the hotel, and the food was decent.

It was our second time here and for sure we’ll be back… this hotel is one of the best hotel in phuket you can enjoy your stay here with perfect breakfast nice amenities and very kind staff

This hotel truly deserves five stars. The front desk service is top-notch; there's always a golf buggy to take you to and from, and they even remember your room number when you return to the hotel each day. The breakfast is excellent, with fresh food and a wide variety of choices. The restaurant staff even remembered what coffee I drank on the first day and asked if I wanted the same one every day after! On the first day of check-in, they prepare fruit and snacks, and the night before departure, they send a cake and a thoughtful card. The room is incredibly clean and tidy; the bathroom is wiped dry every day during housekeeping, not a single drop of water left. The cleaning staff even clean barefoot in the room and were so meticulous, placing a towel to organize all my skincare products on top – truly attentive! I had a wonderful holiday here!