Langkawi Hotels with Rooftop Pools

"The hotel itself is well located and has a certain charm. The furniture is quite old, but in a way it adds character to the place. The staff we interacted with were generally kind and polite. However, we had a very upsetting experience with the Ramadan buffet restaurant. We arrived at the hotel around 6:00 PM after a long day of travel with two flights (Phuket to Kuala Lumpur and Kuala Lumpur to Langkawi). My mother had been fasting all day for Ramadan and had not eaten or drunk anything. When we saw that the restaurant was preparing the Ramadan buffet, my mother sat down hoping to break her fast there. Unfortunately we were refused and told that reservations had to be made one day in advance. This was very surprising for us, as we had just arrived in the country and could not possibly have reserved the day before. We were directed to another nearby restaurant, but after waiting more than one hour we still had not received any food. During that time my mother — who had been fasting all day — still had nothing to eat, and my two-year-old child was crying because he was hungry. In the end, my mother was only able to eat about two hours after the time of breaking the fast. Aside from this very difficult experience, the hotel itself is pleasant and the staff are friendly. However, I hope the management will consider being more flexible and understanding in situations like this, especially for guests observing Ramadan and families traveling with young children."

"The location of this hotel is outstanding. It is right at the end of the beach, giving the feeling that the entire stretch of sand belongs to you. It is quiet, and ideal for relaxing, especially for families. The rooms are clean and comfortable, although the prices are on the expensive side for what is offered overall. Unfortunately, the hotel’s biggest weakness is its organisation and internal communication. Apparently different departments do not communicate well with one another. During check-in, there was a long queue at the reception despite five staff members being present, yet only two were actually assisting guests. As a result, we waited far longer than necessary. Only after I told them that they need to help each other out, did they start accelerating the check-in process. A more serious issue occurred on our third day when the safe box in our room ran out of battery. I informed reception and was told someone would come shortly. After waiting 30 minutes, I called again, then waited another 15 minutes, and finally had to go to reception for the third time. In total, nearly two hours of our holiday were wasted waiting for a simple battery replacement. The restaurant, however, was a clear exception. Mr Azizi deserves special mention for his professionalism and attentiveness. From the first day until the end of our stay, he regularly checked on us and genuinely tried to help. When I mentioned the safe box issue to him, he was the one who finally stepped in and made things happen. Thanks to his supervision, the restaurant ran smoothly and efficiently. BTW, it’s worth mentioning that breakfast is amazing, with a variety of delicacies. Sadly, the same cannot be said for the beach bar. Orders were frequently forgotten, even after payment. Waiting 30–40 minutes for drinks and then being told they were simply forgotten was frustrating and disappointing. Another sign of poor coordination was the bracelet policy. For the first two days, no one mentioned that guests were supposed to wear bracelets. From the third day onwards, security staff on the beach began checking and questioning us daily, which again points to a lack of communication at reception. The room itself was decent. Due to the humid climate, there was a slight smell, which is quite common in this region and something we also experienced in Thailand, so this was not a major issue. Overall, I can recommend this hotel for its excellent location and family-friendly atmosphere. However, considering the price and the ongoing organisational problems, I do not feel it offers good value for money. On a positive note, Grab makes it easy to get around, and the main hotspot area is only about 2-2.5 km away."

"Great value for money. The hotel seems to be an older property that's been renovated. Some facilities (like the bathroom) are a bit basic, but overall it's clean and functional. The staff are super friendly, and it's really convenient for getting to the beach and restaurants."

"This is a beautiful resort with three swimming pools, including one specifically for children, and they provide plenty of balls and swimming rings. It's located on Cenang Beach and Central Beach, which boasts a long coastline perfect for swimming. There are many restaurants nearby, including one that's particularly delicious and serves generous portions. A convenience store and swimwear shop are just a ten-minute walk away. There's also a shopping mall about a thirty-minute walk, making it a very lively area with various travel agencies and car rental services. The hotel is very environmentally friendly, providing water in glass bottles."

"A wonderful, compact hotel right by the sea. It's very quiet and peaceful. We stayed in the last room and didn't hear any neighbors at all, either they were quiet or the soundproofing is excellent. Hornbills occasionally flew into the grounds. There's a clean, beautiful pool, and the entire area is lush with greenery. The staff are unobtrusive, quietly going about their work and constantly tidying up the property. There are many duty-free shops and cafes near the hotel. Overall, the experience was overwhelmingly positive; it's a perfect hotel for a relaxing getaway."

"Location, convenience, beach, ambiance, rooms, entertainment, dining – there's hardly anything to complain about. If I had to nitpick, first, there are too few designated smoking areas! Second, the rooftop infinity pool is strictly for guests aged 18 and above, which feels quite unreasonable. Many guests come with their families, and it's not like you can just ditch your kids to go for a swim. This policy excludes many from enjoying the experience. For breakfast, try to go early and grab a seat near the water for a great experience. The hotel is situated on Cenang Beach, which has very fine sand. The water isn't crystal clear, but it's acceptable. The room's minibar offers a good variety of drinks, plus two small snack bags that are refilled daily by the staff. You absolutely MUST choose a sea-view room. We opted for the Premium Sea View, which had an L-shaped sofa on the balcony. I actually slept there one night, facing the ocean, under the moonlight, and falling asleep to the sound of the waves – it was absolutely wonderful. The room was also spacious enough, nearly 70 square meters, making it very comfortable for a family of three. The gym doesn't have a huge variety of equipment, but it's sufficient and open 24 hours. There are two pools: one for adults and one for all ages. Regarding food, the hotel has several restaurants, and there's also a beach BBQ with a fire dance show for 198 per person, which isn't expensive. It's also not far from Zhong Hua Seafood Restaurant and Hidden Bar, making dining very convenient. Overall, it was a great experience, and I'll definitely stay here again on my next trip to Langkawi."

"I admit this hotel is a bit old, so it's not as modern as newly built ones. But when you're in Langkawi, an island style just isn't going to be super modern. However, the hotel's environment and service are excellent. The restaurant and pool are right next to the beach, so having breakfast every day with a sea view is just amazing. The frangipani flowers, which are the hotel's namesake, are everywhere inside the hotel, along with many other beautiful plants and a variety of birds singing. I highly recommend staying here!"

"Hotel is 15 floors. Check in to room with sea view on 11th floor - big, clean carpeted, separate shower and tub. Lobby pretty big with restaurant, meeting room, tour guide and a bistro. Welcome drink is a choice of fruit juice or beer at bistro. Also included is a high tea voucher for following day. Took a short walk and found a variety of different food places around - malay, Indian, Korean, Japanese and a tze char joint as well. A lot of different varieties of shops and duty free shops as Langkawi is a duty-free island where alcohol is cheaper than soft drinks. Many seafood joints around within 0.6 to 14 km radius."

"The hotel is brand new in every way, it opened this year, it's very beautiful and the rooms are new and..."

"Book sea view studio at a higher price due to the Chinese New Year holidays. Waited for almost 2 over hrs before room is ready when close to 3pm. However was very disappointed when check into room n as seaview studio room on 7th floor is blocked by a hill in the center n major construction looking down from the balcony. Request for a change of room to higher floor, view rooms on 2 other higher floors and finally settled on the 11th floor which is a better seaview eventot the hill in front with construction site is still there. Would rate the hotel only at probably 4 stars or below with average rooms furnishings , average spread breakfast, spots bad maintained cleanliness over the public areas n a rooftop which is squeezing all sunbathe chairs n tables n a bar with an average size swimming pool. Reception staffs are not as well trained but they are trying their best to fulfill most guests queries. The rooftop is quite windy but offers good photo view. This hotel should be relatively new only opened a few years ago but idoesn’t match the prices of a 5 stars or 5 diamonds rated."