With a stay at Hatten Hotel Melaka, you'll be centrally located in Malacca City, steps from Hatten Square and Dataran Pahlawan Melaka Megamall. This 5-star hotel is 0.1 mi (0.2 km) from Mahkota Parade Shopping Mall and 0.1 mi (0.2 km) from Mahkota Medical Center.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an outdoor pool, a sauna, and a fitness center. This Art Deco hotel also features complimentary wireless Internet access, concierge services, and a hair salon. Guests can catch a ride on the complimentary shuttle, which operates within 2 km.
Stop by the hotel's restaurant, Chatterz, for lunch or dinner. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Malacca City? This hotel has facilities measuring 15371 square feet (1428 square meters), including conference space.
Make yourself at home in one of the 700 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
"The lobby is impressive, and the breakfast offers a wide variety of choices. The hotel's location is excellent. From the hotel, you can cross the road to Heroes Square (outdoor), walk diagonally across the square, and on your right, you'll see the Sultan's Palace. Slightly to the left is the Santiago Ancient City Gate. After passing through the gate, you can climb the stairs to the St. Paul's Church ruins and enjoy a panoramic view of the city. Then, take the ramp down, passing the Cheng Ho Cultural Museum, to reach the Dutch Square (Red Square), Victoria Fountain, and Christ Church. Dutch Square is situated by the Malacca River, and crossing the busiest bridge leads you to Jonker Street. It's safe to say the hotel is the newest building closest to the old town. However, the service seems to be lacking. The front desk staff are not very efficient; you often see long lines of customers, and when asked for information about the hotel, they only provide one-word answers, appearing unprofessional. There's only one trash can in the guest room, so you have to move it between the room and the bathroom. The bed also slants forward, and when I complained to housekeeping, nothing was done – they completely ignored it, so I had to improvise. Honestly, considering the hotel's facilities and location, the five-star price isn't bad, but factoring in the service, the value for money is just average."