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8.9/10
Very Good
GGuest UserI spent 2 nights there which was really lovely ~~ location is convenient, 5mins’ walking distance to Cologne Cathedral & the station ~~ staff there r warm and considerate , I hurt my knees badly after TMB hiking, they tried best to help on this .
Nice experience, I would like to stay there again next time when I go to cologne :)
KKYtanQuite disappointed with the stay. We paid extra for the Kind Aqua Deluxe room because of the room photo showing the window with arcs, but we were assigned the normal window view. By cancelling the housekeeping, you were only given 1 cocktail per room, instead of other hotel chains where 2 drinks were given. The hotel has already save housekeeping cost, but only one drink were given as they hope the 2nd guest will spend on the drink. It will be more hospitable if 2 drinks were given or based on number of guest.
DDr.HeinkeI could forgive ten points for service. I would have chosen the hotel with the thermal to celebrate my birthday with my family there. We arrived too early but we were allowed to check in yet. We were very premature and friendly serviced in the restaurant and when they found my birthday is coming or even decorate a table extra. All in all was the food also very good the thermal was sensational. We had a wonderful time and thank you very much. 
For hotels with Spa in Cologne, the average price on weekdays is DKK 2,142, and on weekends (Friday–Saturday) is DKK 2,388.
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