Read genuine traveler ratings & reviews to find your perfect stay.
Posted on Jul 29, 2026|Deluxe King Room
Guest UserI recently had the pleasure of staying at Shangri-La Jakarta, and it was an exceptional experience from start to finish.
I stayed in a spacious balcony suite on the 29th floor, which offered stunning views of Jakarta. The suite was beautifully appointed, combining elegant design with modern luxury and every amenity one could wish for. It was the perfect place to relax and enjoy what Jakarta has on offer.
The Horizon Club was a real highlight. The cocktails were outstanding, and the atmosphere made evening drinks a memorable experience.
A special thank you to Mr Markus Christ and his wonderful team for their warm hospitality. Their professionalism, attention to detail, and genuine friendliness made me feel truly welcome throughout my stay.
The hotel has everything you could ask for, including excellent dining options and a fantastic bar featuring live music, creating the perfect atmosphere to unwind in the evenings.
Shangri-La Jakarta delivers five-star luxury with impeccable service. I highly recommend it to anyone visiting Jakarta, whether for business or leisure, and I look forward to returning.
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Price per night from:€94
Posted on Jul 8, 2026
STANI-07Good hotel for a business stay, but not quite 5-star level
Overall, I had a good stay at Wyndham Casablanca Jakarta. The location is very convenient, especially for business meetings near Kota Kasablanka / Casablanca offices. The hotel has a solid, classic atmosphere, but it also feels a bit outdated and could benefit from renovation.
The main weakness is attention to detail. There was no hairdryer or bathrobes in the room, and only one pair of slippers for two guests. After requesting a hairdryer, it took about an hour to arrive. The tea/coffee setup in the room was also not very convenient, with no proper cups for hot drinks.
Breakfast was acceptable, but mostly focused on local and Asian guests. For European guests, the choice felt quite limited, although the coffee service was good.
In general, this is a good hotel with a convenient location, but in terms of service and details it feels more like a strong 4-star hotel rather than a true 5-star experience.
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Price per night from:€52
Posted on Sep 11, 2026|Superior
catsanddogsThe hotel's location is pretty good. Since my next stop was by train, it's only about a 10-15 minute walk to Gambir train station. Major attractions like Independence Square and museums are also within a 20-30 minute walk. Plus, there's a KFC and a FamilyMart right next door.
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Price per night from:€36
Posted on Sep 10, 2026|Yello Room Twin Bed
NAVELY_98Although it's far from the station and downtown, there are restaurants nearby. The staff were very kind and left a great impression. The room facilities and spaciousness were sufficient, and I was especially satisfied with the wide variety of breakfast options.
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Price per night from:€19
Posted on Aug 24, 2026|Superior Queen Room Non Smoking
Guest User[”1. Overall, the stay was excellent! The room was clean and tidy with complete facilities, and the bedding was comfortable, ensuring a good night's sleep. The front desk staff were warm and efficient. The location is convenient for getting around, and the surrounding amenities are comprehensive. Great value for money, I'll definitely choose this hotel again for my next trip!”,”2. The hotel environment is quiet, and the hygiene is very well maintained. Toiletries are comprehensive. The staff are friendly, and check-in and check-out were quick. The location is excellent, making it convenient to go anywhere. Highly recommended.”]
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Price per night from:€51
Posted on Jul 31, 2026|Suite
Anonymous UserOverall, we had a pleasant stay at Maia Jakarta Hotel. The excellent service and strategic location made up for some of the shortcomings.
Pros:
1. Service was excellent. The staff were friendly, attentive, and helpful throughout our stay.
2. The location is fantastic, directly opposite Thamrin City.
3. We booked the Suite, which was spacious enough for three of us. There was plenty of room to open and pack our luggage comfortably.
4. The hotel kindly provided complimentary breakfast for our third guest, which was a nice gesture.
5. The bed and pillows were very comfortable. The bed was large enough for two people, while our third guest slept on the sofa.
6. Indomaret is just a 3-minute walk away, which was very convenient.
7. Thamrin Mall is about a 5-minute walk away, and Grand Indonesia is around 10 minutes on foot.
Cons:
1. We requested an extra pillow and quilt, and were informed there was an additional charge of IDR 50,000 and payment to be made directly to the housekeeping staff instead of being added to our room bill and settled during checkout, which felt rather unusual.
2. Hot water was only lukewarm and never got hot enough.
3. The room could not accommodate an extra bed despite our request, which may be inconvenient for some families or groups.
4. Only one key card was provided, which was inconvenient when our group wanted to head out separately.
5. The breakfast selection was quite basic with limited variety.
6. The room interior felt dated. The sliding toilet door was damaged and had to be forced open and closed by dragging it along the floor.
7. The shower area was extremely slippery, creating a safety concern. The bathroom ventilation was poor, and the shower drainage was slow, leaving the floor wet even the next morning.
8. The toilet faucet appeared dirty and could have been cleaned more thoroughly.
you might also consider to bring universal adapter for powerpoints.
Despite these issues, the outstanding service and excellent location made our stay ok. If the hotel refreshes its rooms and improves the bathroom facilities, it would provide an even better guest experience.
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Price per night from:€44
Posted on Jul 31, 2026|King Room
Guest UserThe hotel's location is excellent, right on the main road. The Chinese food was delicious and varied daily, offering congee, noodles, and other dishes popular with Chinese guests. The service was also great; staff were very helpful with luggage. I'll definitely book this hotel again for my next business trip.
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Price per night from:€57
Posted on Jul 14, 2026
Guest UserThe facilities are a bit old for a 4-star hotel, but it's acceptable for Indonesia. You definitely can't compare it to hotels back home [in China]. The service attitude is excellent.
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Price per night from:€25
Posted on Nov 14, 2025|Privilege Queen Room Non smoking
Guest UserThe room was clean and the breakfast buffet was delicious, so it was a really good stay! It might be best not to eat meals too late, as it takes a really long time to prepare the food.
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Price per night from:€36
Posted on Dec 26, 2025|Superior Deluxe Double Room
Don Thusitha - AustraliaSwiss Bell Hotel chain is very expensive compare to other 4 star hotels. Not worth for money. There are more 4 star hotels much better than this at lower price in this area. I have experienced that. First room they gave me is disgusting. Not clean and broken room. After I complained they gave me another room with same aminities. Booked as a double guest room. But amenities were for a single person.
Location is very good. Near pondok indah mall. Staff also very good and friendly. But greedy management trying to earn big money, giving lower class hotel to customers. So the problem is Management. Not the staff. Also remember, there is no good seating lobby. Restaurant also high price food and drinks. .
You can get much better hotel at lower price than this is my final conclusion
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Price per night from:€29