Find 4-Star Hotels in Nikko

Not so worth the price..view from room was good, location was good, but food not worth for what i paid for, dinner and breakfast served a bit normal, taste normal, when breakfast time i ask for a pack of seaweed(only 2 packs on table), the staff was very loud and replied me 'No No No'! Like I'm requesting addditional main dishes from them, I''m a bit shock this is just a small thing and didn't worth a lot of money, you can just reply me 'we don't provide additional, we have only this 1 small pack for 1 customer' will do right, a bit disappointed on this part. Anyways staff at reception was nice!

It was a nice inn with a Showa-era feel to it. However, there were a lot of stairs, and it was painful to see elderly people struggling with the stairs and the bath. The bridge leading from the main building to the annex where we had dinner was dark and scary, like a survival zone. I was upset when I made a mistake with the kanji in my name, but I was glad that they took care of it right away. I was busy eating, so I wondered if it was okay because someone was running around.

Service: Very good. A grandma in the restaurant recommended me the tofu skin at the station. Hot spring: Since there are only 16 rooms, the two times I went there were reserved. There are also free massage chairs in the lounge outside. Breakfast and dinner were both delicious. (The terrace of the restaurant has a very nice view. There are lounge chairs inside where you can lie down all afternoon with a glass of happy water while enjoying the wind) The video below was taken from the balcony of the room.

Environment: I feel that the room in this hotel is very large. He has a large room with a living room tatami. The bedroom is separated by a partition. The bed is a tatami floor. It is very comfortable. There is no bathing pool in the room. There is a hotel. Very close to the station, you can call the hotel after you arrive at the station. Someone drove over to pick it up in a few minutes. You can walk to the shrine nearby. The reservation room is with breakfast and dinner, and the food is good.

My first time visit to Japan and I was after an authentic Japanese accommodation. I booked a Japanese Style room with futon beds which were very comfortable. The room was beautiful and very clean. My booking also included breakfast and dinner which were always outstanding, beautifully prepared and unique food items. They utilized farm to table dining and the women explained each item served. They provided and encouraged one to wear Kimonos’s /tabi socks / slippers during one’s stay at, “ Nikko Iwaiyado Juyan “. Which further contributed to the authentic Japanese vibe. Indoor and outdoor hot tubs were amazing. I wouldn’t hesitate to stay there again. The hotel is nestled within mountains and the setting serene. Hotel is family owned and they take pride in caring for their guests.

thank youso much🥰🥰so very nice place,the staff are so very supportive,very near in tobu world square & tobu world square station,The hotspring is so good especially the strong mist sauna & the overall complete amenities.esp.horse oil shampoo & conditioner,& so nice yokatta.I like also the space in veranda,co'z i can smoke anytime & the freshness invironment.the comfortable bed.The very good breakfast.Overall,supportive staff 100 percent.Thank you so much always trip.com

I read the mixed reviews and was concerned about my choice, particularly those which highlighted some concerns on the service, etc. Generally, it's an acceptable hotel. We met friendly and very helpful foreign staff who were sincere. I think mainly because all the staff has to multi-task from the front desk to meals etc, they may not appear very attentive. But we had a good experience with the foreign staff so far, particularly Adihadara. I am not sure if I spelt his name correctly. I call him ”Adi” in short. He was eager to help my husband with our luggage and took note of our preference for a table at the window for our meals. The property does appear aged and some apparent wear and tear but their effort to maintain it at this level of general acceptable look and feel is commendable. At the end of our two nights stay, we did have an enjoyable time to chill and relax at the hotel.

One of the worst locations at Kinugawa Onsen area. Hidden in the mountain, no significantly beautiful view. Despite we need to pay for ”Hoshino Resort price”, unlike other cheaper hotels, we need to PAY for TAXI ourselves and getting a taxi during new year time is a terribly painful. Hotel staff lack of initiatives getting us cab instead we need to open different apps and such ... and on the way back the following day we ended up walking for 20 mins by ourselves .... Food is ok, onsen is ok, cleanliness ok, but nothing super ordinary. You can pay attention to details in decorations and inhouse services, but you can't pay attention to one of the most obvious services you HAVE TO provide to your guests, Hoshino ---- shuttle service .......

I had a truly wonderful day at this hotel on March 2, 2026. The front desk staff, Ms. Qing, was incredibly professional and multilingual. She explained the hotel's policies and information clearly and politely, making me feel like I had stepped into a five-star hotel. I also enjoyed both dinner and breakfast; the food was delicious and perfectly suited my taste. Ms. Qing also handled the restaurant service, and I was amazed at how she could manage so many tasks simultaneously while providing such excellent service. She was very attentive not only to me but also to other guests, and I was extremely satisfied. The hotel was very quiet, and it was a memorable and lovely stay. I would definitely like to return when I have the time.

We stay here for two night. Really enjoy and want to come back. - free bar from 7pm - 10:30 pm - breakfast is very short hour in the morning - have table tennis and dart