3-Star Hotels in Basque Country, Spain

UN PERSONNEL SOURIANT PARLANT TRÈS BIEN FRANÇAIS MAIS LES DEUX POINT TRÈS MAUVAIS  SONT LA CHAMBRE PMR SUR LE PALIER DIRECTEMENT EN ACCÈS ASCENSEUR ET SURTOUT ACCÈS DE TOUS LES AUTRES CLIENTS QUI AVEC OU SANS ENFANTS N'ONT PAS DE RESPECT POUR LES PERSONNES DES CHAMBRES.  LE PERSONNEL DE SOIR QUI EST JUSTE EN DESSOUS (ÉTAGE NON FERME) ENTEND LES ENFANTS, COURIR ET CRIER NE DISENT RIEN ET CE Jusqu'à 23H 30. REPAS QUI EST DIT RESTAURANT EST PLUS UN SNACKING QU'UN RESTAURANT RAPPORT QUALITÉ PRIX TROP CHER MAIS DÉPANNE D'où le tarif surement. Dommage, car les chambres sont grandes et propre avec un personnel d'accueil et de restauration très souriant.

A very good value hotel. The bed was very comfortable, ideal for relaxing after a day of traveling. The bathroom was fully equipped, clean, and had all the necessary amenities. Definitely a highly recommended choice.

Nice comfortable place for a short stay. I like their coffee and croissants in the morning, though breakfast spread not amazing but quality is there. Ample parking space and quiet surroundings. The room walls may not have sufficient sound proofing though as I keep hearing noises from outside and the neighbors.

It was very clean and I was able to stay with peace of mind. The building was old, but the inside of the hotel was very new and fashionable. In addition to the bed, there were desks and chairs, so it was convenient to drink at night. The curtains were automatically closed with a button. The shared space had free coffee, cocoa and hot water machines, which were useful because they could drink freely. As for the location, it is a bit off the center, but there was no problem because you can go to the center in about 20 minutes on foot. You can also use dryers and irons in shared spaces. It was very helpful because I kept my luggage before check-in and after check-in! Thank you.

Excelente Hotel y personal, todo fueron facilidades y repetiremos sin dudarlo. Maravillosa situación y un desayuno excelente. Habitaciones modernas con mucho estilo y gusto, silenciosas en donde se descansa fenomenal.

En plein centre-ville, sur la zone piétonne, cet hôtel typique de la région est idéalement situé. Les personnels sont accueillants. La chambre est agréable avec une belle vue sur les maisons basques et près de l'ancien port. À noter un sèche serviette dans la salle de bain, appréciable en hiver. Bonne nourriture au restaurant de l'hôtel où on prend aussi le petit déjeuner. Un choix varié sauf pour les fruits. Les boissons sont faites par le serveur, c'est un plus. Une bonne adresse.

We stayed at apartment room, right next to the mail hotel complex. It was one bedroom suite with kitchen. Well equipped but the building itself was very old. Convenient to central and old town and everything is within the walking distance. Recommend to family who needs space and like to feel at home.

El apartamento es moderno y las camas eran cómodas, pero la ubicación no es muy buena, aunque no hemos tenido ningún problema. Un detalle le dejaron una camita y cuencos para el perro.

Staff were really friendly and accommodating. A bit further out from city centre than initially anticipated and not in the nicest part of the city but fairly accessible from the local metro station.

Parking is convenient, and the accommodation is easy to find. The room I was initially assigned had a strong smell of cigarette smoke, so I asked to change it and they changed it right away. There was only one staff member, so he seemed very busy. There was no electric kettle in the room, which was a little inconvenient, and the room was relatively clean. However, it was very cold and the heater was not warm at all. It was too cold to endure with just a blanket, so I slept with layers of clothes on. There is an elevator, so it is convenient, but the soundproofing is not very good.