La verdad es que todo estuvo estupendo. Nos encantó tanto la parte del hotel como la del balneario; estuvimos muy cómodos y agusto. La habitación era preciosa, la cama muy cómoda y el baño estaba perfectamente equipado. Los alrededores del hotel son preciosos y el parking es amplio, disponible a cualquier hora. El personal fue muy amable en todo momento.
El balneario cuenta con todo lo necesario para disfrutar de una hora de relax.
Lo único que no nos gustó fue que, en toda las páginas web de reservas, aparece que el desayuno cuesta 8,50 € por persona, pero nos cobraron 12 € por persona. Sería recomendable que actualizaran esa información.
Exceptional Stay at Holiday Inn Bilbao!
Our stay at Holiday Inn Bilbao from March 18-19 was nothing short of amazing! From the moment we arrived, the hospitality and service exceeded our expectations.
The hotel provided seamless airport pick-up and drop-off, making our travel stress-free. The room was spacious, clean, and well-equipped, ensuring a comfortable stay. We were particularly impressed with the peaceful and welcoming environment, perfect for relaxation.
The complimentary breakfast was outstanding, offering a great variety of fresh and delicious options to start the day right. What truly made our stay special was the exceptional customer service team—every staff member was friendly, attentive, and always ready to assist with a smile.
Overall, Holiday Inn Bilbao provided us with an excellent experience, and we would highly recommend it to anyone visiting the city. Looking forward to staying here again!
⭐️⭐️⭐️⭐️⭐️
Room is clean and tidy, and people are very nice to you, breakfast is good, too, etc. I will stay at this hotel next time. Thank you for your services.
The hotel is very clean and offers good service. It's located right next to the highway, which is great if you're just passing through. However, if your purpose is to visit Bilbao, the hotel is quite far from the city center and public transport options are limited. You'll need a car, but be aware of the high parking costs in the city.
I was really nicely surprised by this hotel as I wasn’t sure what to expect. The room was spacious, clean and comfortable. There is a gas station, restaurant, bar and shop onsite which is helpful for passing travellers. There was no tea/coffee making facilities in the room, not even a kettle, which I think is a nice touch and handy for travellers. The hotel staff was friendly
I loved this hotel. They accommodated my reservation requests.
The rooms are spacious, new, and very clean. The bathroom is spacious and has everything you need for your stay. The hotel staff was very attentive at all times.
I will definitely stay at this chain and this hotel again. One drawback would be helpful if there was a designated parking space and a place to unload my luggage upon arrival.
Appreciated the free parking and beautiful views of the city below. The hotel is also conveniently located near the bus stop. Our hotel room was pretty clean but I would describe the room amenities as basic. The pillows were too soft - presumably due to the lack of pillow filling. The motion sensor lights in the toilet also turned off every 5 mins which was a bit annoying sometimes. For the price paid, I still think our stay was worth it.
UN PERSONNEL SOURIANT PARLANT TRÈS BIEN FRANÇAIS MAIS LES DEUX POINT TRÈS MAUVAIS SONT LA CHAMBRE PMR SUR LE PALIER DIRECTEMENT EN ACCÈS ASCENSEUR ET SURTOUT ACCÈS DE TOUS LES AUTRES CLIENTS QUI AVEC OU SANS ENFANTS N'ONT PAS DE RESPECT POUR LES PERSONNES DES CHAMBRES.
LE PERSONNEL DE SOIR QUI EST JUSTE EN DESSOUS (ÉTAGE NON FERME) ENTEND LES ENFANTS, COURIR ET CRIER NE DISENT RIEN ET CE Jusqu'à 23H 30.
REPAS QUI EST DIT RESTAURANT EST PLUS UN SNACKING QU'UN RESTAURANT RAPPORT QUALITÉ PRIX TROP CHER MAIS DÉPANNE D'où le tarif surement.
Dommage, car les chambres sont grandes et propre avec un personnel d'accueil et de restauration très souriant.
Excellent niveau de propriété, tout est neuf a l'intérieur. Le service était impeccable même le jour de l'an ! Ce n' est pas loin de l'autoroute mais au calme donc c'est pratique comme étape pour une nuit. La personne a la réception nous a expliqué où aller à San Sébastien et pris le temps de nous dire où il faut se garer etc. Merci !
Een oud en daarmee erg gehorig hotel. Toen bijvoorbeeld mijn bovenburen hun wandelschoenen uitschopten, maakte dat zo'n lawaai dat ik van schrik rechtop in bed zat. Kamer okay, in de zin dat alles er is Niet erg gezellig.
Ontbijt basic, bv. slechts 2 soorten hartig broodbeleg.
Het avondeten daarentegen (3 gangenmenu met per gang 5 keuzes) was top.
Ook de vriendelijkheid en behulpzaamheid van de receptionistes was fantastisch.
Het hotel is dicht bij zee en 20 minuten lopen van trein en bus.
Good
55 reviews
7.7/10
Price from
IDR 1,102,666
per night
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8.9/10
Very Good
Exceeded my expectations! Beautiful, luxurious and functional. Staff friendly and fancy gym. Nice pool too!
Overall good experience, good stay, good price, good sized room. Location was good. Beds were comfortable and not too small. Room was basic but we knew that going in. There was a microwave wave and fridge. It took us a while to figure out the air conditioning but it worked. There wasn’t soap in the bathroom. Some issues were that it being a dorm it didn’t have things that you would find in a hotel room like a blow dryer or cups. So we could heat water in microwave but we had to buy cups to hold the water in. If we had access to a kettle or a blow dryer or mugs, even paying to rent one would have made things easier. The laundry room did not accept coins so we had to download an app to wash our chonies. I’m not sure giving some app my credit info to be able to clean my chonies was worth it.
AAnonymous UserEen oud en daarmee erg gehorig hotel. Toen bijvoorbeeld mijn bovenburen hun wandelschoenen uitschopten, maakte dat zo'n lawaai dat ik van schrik rechtop in bed zat. Kamer okay, in de zin dat alles er is Niet erg gezellig.
Ontbijt basic, bv. slechts 2 soorten hartig broodbeleg.
Het avondeten daarentegen (3 gangenmenu met per gang 5 keuzes) was top.
Ook de vriendelijkheid en behulpzaamheid van de receptionistes was fantastisch.
Het hotel is dicht bij zee en 20 minuten lopen van trein en bus.
We have a wonderful experience walking up the hill and locating Avenida Hotel. The views are amazing and looking stunning up the mountain. Great location walking distance to the beach and city. Excellent services at reception and morning breakfast. Easy access to gym and swimming pool.
It's a very practical accommodation for sightseeing. Despite not being in the city center, the transport links are excellent, and it's more economical. Having a kitchen, supermarket, and café/restaurant nearby is very convenient.
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