3-Star Hotels in Somerset, United Kingdom

Friendly , helpful & efficient Front office staffs. Offered complimentary late check out until 2pm. Thankful for their kind service. Room is clean, modern and with adequate services and amenities. Bathroom is spacious and nice shower room. Bed is comfortable, free WiFi and inclusive buffet Breakfast.The buffer Breakfast spread is very good , serving hot English breakfast and continental breakfast. Within 20 minutes peaceful walk to the town centre. Very convenient. We are truly happy & satisfied with our stay in the Holiday Inn express Bath , highly recommended!

Attended on Tuesday 27th Feb. Paid a little extra for room with a bath as like the couple ****** we are, we wanted a bath in Bath. My wife's first time ever visiting here. The hotel is a lovely setting, there is history here and all the staff have been wonderful. Close to the station, literally in front of it, and close to everything. Had the great pleasure of having many encounters with Tim, one of the reception staff and I believe concierges. Super pleasant and always helpful. We had breakfast included and after having that this morning can honestly say it's bang for your buck, with hot food to order including steak and eggs, (best steak my wife has had in the UK), a breakfast grill and a selection of others plus a typical selection of baked goods and fruits. The bar is pleasant and we enjoyed drinks last night before heading up to our room. Strawberry daiquiri we have had many times but the Amaretto sour was an interesting twist with a strong lemon zest. The only downside to the visit would be the bath/shower experience. Lukewarm bath and cold shower when we attempted it last night. This morning we got hot water for a total of ten mins to share before it went cold again. Not the worst thing all in all but a downside considering the extra pricing for a bathtub room. I was however assured that had I brought it to the desks attention I would have been assisted and I had just done the British thing of not wanting to fuss. One last perk that made an impact to me; free luggage storage. We checked out early so we could make the best of our time exploring Bath before we ride home. We were offered free luggage storage for even after we checked out so we could come back in quick before our train at 3pm and grab our bags and go, no extra charge. Fantastically useful as the Abbey tour does not allow luggage inside and we wanted to go. Anyway, thank you to Tim and all the staff at The Royal for making us feel welcomed and our time there special, we will definitely be coming back someday soon and will stay again. - Liam and Jenny Stephenson, Room 109. Date of stay: February 2024

On check in, which was overlong, the staff said Trip.com do not make them aware of a third person staying in the room even though booking clearly stated this.  They made up a bed for us immediately.   Bed was small and uncomfortable, dipped in the middle.   Breakfast was good

We booked 2 nights for a relaxing spa weekend. Based on it being a spa hotel. We planned on staying in the hotel for the whole weekend.  When we arrived we were told there was no restaurant or bar we can use as it’s only used for events.  We then had some lunch in the spa cafe. Food was ok. Service was terrible.  We then went to the room as we were able to check in. The cleaner was still there. Very apologetic extremely polite and lovely. The room was absolutely wonderful. Large bedroom bathroom and living room.  We went out and found a pub for food. When we returned to relax in the room we found the party was directly below us and in full swing. Very loud and noisy and the smoking area was right outside our window. We called reception but they were fully booked. Glad to say it all stopped at midnight.  We went down to breakfast at 9.30. Not much left and the full breakfast was cold. When we questioned it we were just told”well it has been there since 7” it had just sat on the side in silver trays for 2.5 hours, no heat or option to reheat. It wasn’t edible.  We skipped breakfast that we paid for on the second day.  We then thought we would spend some time in the spa. Ha! Well the pool is small, no where to relax just a couple of plastic chairs, not a spa at all. It had a very small sauna and steam room. The jacuzzi didn’t work it was just a pool of cloudy water with a few bubbles.  Would not recommend. Seems it used to be and could be a wonderful place to be but has been taken over and lost its sole. Such a shame as the building and grounds are wonderful.  I have to add the cleaning staff and lady on reception were wonderful, welcoming and friendly.

Amazing value for money; simple selections of food, compact no frills chalets: could do with a bit of attention to detail with deep cleaning; decent bedding and towels, fantastic and varied entertainment generally throughout the day and late into the evening; most acts are really good. Nice to be able to set up to work remotely in the ballroom during the day and take in the fun that holiday makers are having. The Blue Coats are an engaging team. Drink prices are OK for a setting like this. We are 53 and 58 and on the younger scale of most holiday makers but whatever age, this adult only holiday park delivers quality for money hands down. Bus travels from the road outside the site to Weston Super Mare hourly during the day; beach is just a walk away down the site entrance. Taxi's are affordable if a comfi trip into town is wanted. Can imagine how amazing this establishment will be in summer (and they don't seem to hike the prices to eye watering levels during the warmer months). The range of themed weekday stays (4 days Mon-Fri) and weekend (Fri-Mon) are varied. We need to be in the WSM area for a couple of months - staying at various hotels / establishments, but now we have found Sand Bay, we have chosen to book here for several weeks back to back. For that reason, we have brought our own bedding with us, to personalise our chalet and make it more homely for our extended stay. Reception team are generally welcoming and efficient and Jade the holiday booking team member is ever so helpful. Well done Sand Bay!

This is a bit out of the way but OK if you are touring the area. A rather faded Edwardian large hotel that is in need of a bit of renovation and redecoration to bring it up to standard. Our room was a bit small and showing its age. The staff were friendly

The hygiene was acceptable, but the view wasn't great, even though I booked a room with a view. The staff was very good; one even helped me with my luggage to the room because the elevator doesn't go to the third floor, so there's one flight of stairs to climb. We had a bit of a language barrier – I couldn't understand him, and I'm sure he had trouble understanding me. Plus, the fire alarm went off during check-in, which caused a long delay before I could get to my room.

This hotel in Bath offers excellent value for money. It's just a few minutes' walk from Bath's main street, making it a very central location. Being so close to the main street means easy access to all sorts of restaurants, supermarkets, and Bath's main attractions (the Abbey, Roman Baths, River Avon) – all within walking distance. The main draw is definitely the affordable price, which really makes it great value. The room was a bit small, but it had all the necessary amenities, and the bed was very comfortable. Highly recommend!

Central location helps to overcome the cramped feeling staying in the annexe. The car was parked at the other end of town and drop off was difficult to say the least but it is what it is. I had no reason whatsoever to check out the main building reception, breakfast area perhaps a bar and lounge area too because nothing pointed me there! So generally, it was a room in a loft space built to an ”average” measure. I never like shower cubicles where I tend to bang elbows and worry about breaking something when I drop the soap. Breakfast price was horrendous so no inclination to walk in on the hop to check it out for the 2 nights stayed. I felt detached, cramped and in a bed-sit like accommodation. It is what it is.

• Excellent location: Only 15 minutes' walk from the center of Bath, the surroundings are quiet and suitable for walking. • Free parking: The hotel provides free parking services, which is convenient for self-driving tourists.  • Friendly service: The staff are warm and friendly, providing good communication and help. • Fully equipped: The rooms are equipped with TV, hairdryer, tea/coffee making facilities, etc. Some rooms have beautiful views