5-Star Hotels in Dhaka Division, Bangladesh

Everything was great! The staff were very helpful, opening doors for me, checking Uber fares, and even resolving issues. Thumbs up! 👍 Breakfast was delicious and plentiful, and dinner was good too. Just be aware that the service charge and taxes are a bit high.

The service was too good. Only problem is check in process is slow . Which need to significantly improve. APART FROM THAT ALL STAFF AND FRONT DESK IS TOO GOOD. Roof top bar need to filter people or for in house guest corner need to separate where so called random people cant access just because having money. Need to treat differently .

The hotel is surely the best one in Dhaka, in the last 7 years I tried many and this is has totally all the potential to become a top grade institution. Rooms are spacious, clean and comfortable. Overall decoration is beautiful. The staff is attentive, professional and smiling all the time (very important).  Spot on the front desk manager Mr. Galib, a real passionate and professional person who for sure will bring this establishment to success with his attitude and hard job.  I also appreciate Mr. Rubel from the main restaurant, nice and very kind. As a new institution there is still a lot to polish, the staff need to be trained more on the little details (like be more present in the restaurant to pour water and clear the tables quicker...), mosquito problems on the restaurant on pool side. Plus the menus ”a la carte” needs more selection and variety! Just little details but important to push this hotel on the top. All the potential is there, you will achieve!

Facilities: The facilities are very complete. Hygiene: The hygiene is pretty good, acceptable. Environment: The environment is nice, there's a swimming pool inside. Service: The service is very patient, I really like it. The people here are all nice too. I'll come back here again next time I visit friends.

The hotel is conveniently located very close to the airport. The garden, swimming pool, and other outdoor areas are well maintained, making it nice for a walk, and the playground is great for kids—perfect for family travelers. The staff were friendly and helpful throughout my stay, which I really appreciated. However, some of the facilities felt a bit outdated, and there was a noticeable smell of cigarette smoke in the room. Breakfast was delicious with a good variety, but I did see a cockroach in the breakfast area, which was disappointing. Overall, I understand that this is considered a good hotel by Bangladeshi standards, but from an international traveler's perspective, it's not quite perfect.

Extremely disappointed with the airport transfer service—completely unacceptable for a hotel of this caliber. Despite prior arrangements, I was left stranded at the airport for 30 minutes, as the hotel’s representative was waiting at the international terminal, even though I arrived via domestic. There was zero coordination and no communication from their side. I expected better from a so-called 5-star hotel. To make matters worse, they charged USD 90 for a simple 20-minute ride—an outrageous fee for a service that wasn’t even properly executed. No apology, no accountability, just an overpriced mess. That said, the rooms and amenities are commendable—clean, comfortable, and up to luxury standards. But service like this seriously undercuts the overall experience. Westin Dhaka, you can and should do much better.

This is the first time I visited (Dhaka) Bangladesh 🇧🇩 for holiday during Chinese ***** new year 🧧  I will like thank and Grateful for the Crowne plaza staff have taken care of my stay and need first of all I will like to thank for the service that they serve start from the reception here the name of the list (MASUM) (RAIHAN) (SADIK) (ZIHAD) (IMTIAZ) and the housekeeping (RASHED) always taken good care of my room and the security (SHOHAN) always help me with the uber and price for taken care of and one more security guard I never take him name but also help me with the uber  once last person on the breakfast side (LIMON) doing at the eggs station always approach me and cook for me the Scramble egg that I like the most thank everyone in the team have done a good job

Terrible Services they provided. Really not worth of staying. We couple staying there newly married as we mentioned and keep telling them, but they not providing us any extra complimentary cakes or anything for this. So poor service as well

During Ramadan period, the menu of breakfast is not buffet but a la cart within limited selection. I wanted to enjoy more variety of local food，but, no choice. Airport pick up service and airport transfer service are very good.

First time visiting Bangladesh, so I chose an international chain hotel that had recently been renovated. There were quite a few Chinese guests, and the facilities met the standards of a domestic four-star hotel, which was better than I expected. The price was also reasonable. The security guards at the entrance were very responsible, and I felt quite safe, which is the most important thing.