5-Star Hotels in Dhaka Division, Bangladesh

This hotel is definitely a top-tier choice in Bangladesh, offering a stark contrast between its luxurious interior and the outside world. The room, especially the bed, was incredibly comfortable – I could sleep soundly for hours! I didn't dare use the tap water for brushing my teeth, opting for the bottled water provided by the hotel instead. Breakfast offered a wide variety, but there was an issue with expired orange juice. The manager initially tried to brush it off, but after I spoke to the front desk, a French manager came out to handle the situation. Overall, it still maintains a certain level of five-star service. Getting a taxi to various destinations was convenient, with pickups right in the lobby. The room rate offered great value for money. We also had dinner at the hotel. The buffet at $85 US was definitely overpriced, but the à la carte menu was quite decent, costing around 150 RMB per person.

Everything was great! The staff were very helpful, opening doors for me, checking Uber fares, and even resolving issues. Thumbs up! 👍 Breakfast was delicious and plentiful, and dinner was good too. Just be aware that the service charge and taxes are a bit high.

During Ramadan period, the menu of breakfast is not buffet but a la cart within limited selection. I wanted to enjoy more variety of local food，but, no choice. Airport pick up service and airport transfer service are very good.

The room wasn't very big; after sitting on the chair, I was almost at the foot of the bed, so the space felt a bit cramped. The power outlets weren't conveniently placed, and I had to pull up the curtains to access them, which revealed a lot of dust. The air conditioning also wasn't great; even after turning it down, the room stayed quite warm, around 27-28 degrees Celsius.

The hotel is a world away from the outside; it's clean and quiet. The breakfast is rich and varied, and the coffee is excellent.

Facilities: The facilities are very complete. Hygiene: The hygiene is pretty good, acceptable. Environment: The environment is nice, there's a swimming pool inside. Service: The service is very patient, I really like it. The people here are all nice too. I'll come back here again next time I visit friends.

The hotel is very nice, surely in the top 5 of Dhaka, the staff is friendly and professional. Location extremely convent to reach the airport and the expo center. PRO: location, staff, breakfast and restaurant are pretty good, room is spacious and bathroom also nice  TO IMPROVE: room key stop working way to often, I think in my stay (8 nights) I've been to the front desk to get new keys at least 15 times.... facilities can be better, room need a little renovation to launch this hotel on a higher price point  

Extremely disappointed with the airport transfer service—completely unacceptable for a hotel of this caliber. Despite prior arrangements, I was left stranded at the airport for 30 minutes, as the hotel’s representative was waiting at the international terminal, even though I arrived via domestic. There was zero coordination and no communication from their side. I expected better from a so-called 5-star hotel. To make matters worse, they charged USD 90 for a simple 20-minute ride—an outrageous fee for a service that wasn’t even properly executed. No apology, no accountability, just an overpriced mess. That said, the rooms and amenities are commendable—clean, comfortable, and up to luxury standards. But service like this seriously undercuts the overall experience. Westin Dhaka, you can and should do much better.

Everything is good and I become a IHG member since staying here. But this time, so sad that I couldn't get membership points because I booked through third parties (Trip.com). It would be great if management can consider to let member earn some membership points even booked through third parties.

Its fine but seems old property . Rooms are small , but clean , staffs are friendly and helpful. But the location is so cowered central , lots of road noise.